I bought the coffe maschine and was told the coffe that i will order online will arrive in 1-2 days via post which is a lie. They take their sweet time via post and will not even notify the customer.... See more
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I ordered a nespresso device citiz and milk connected to a premium subscription and the device was not delivered because the Logistik Provider say : Adress not found . The address is the same where ne... See more
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Worst customer service. Unfortunately, no technical support available in English over the phone and the technicians got pissed at me for not wanting to do something or follow instructions. I explaine... See more
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Edit: see bottom for update Unfortunately cutomer service is really bad in Germany. I ordered coffee early December and the package looked too light so I counted (I never did that before)... See more
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Company details
About Nespresso Germany
Written by the company
Nespresso offers a range of exceptional coffees, machines and services tailored to every preference, and developed to meet the strictest quality standards.
Sustainability is rooted in the heart of everything. The company, products and practices are built on one simple premise: that every cup of Nespresso should have a positive impact.
Contact info
Speditionstraße 23, 40221, Düsseldorf, Germany
- 08001818444
- nespresso.com/de
1.6
Bad
396 reviews
Hasn’t replied to negative reviews
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EXCELLENT COFFE --- but expensive.........
Service, Delivery everything very well...... but it costs to get a G. Cloney! ;-)
September 10, 2013
Unprompted review
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