Nest & bloom Reviews 17

TrustScore 3 out of 5

3.1

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Goods Store
  4. Kitchen Furniture Store
  5. Office Furniture Store

Written by the company

Nest & Bloom is a leading company specialising in exquisite furniture and home décor, dedicated to transforming houses into captivating and personalised homes. With a passion for design and an unwavering commitment to customer satisfaction, Nest & Bloom has established itself as a trusted name in the industry. Nest & Bloom focuses on curating a stunning collection of furniture and home décor pieces that elevate any living space. From elegant sofas and stylish dining sets to decorative accents and artwork, our selection showcases a harmonious blend of quality craftsmanship and timeless aesthetics. At Nest & Bloom, customer satisfaction is paramount. Our team of knowledgeable and friendly professionals goes above and beyond to assist customers in finding the perfect pieces for their homes. Whether it's offering design advice, answering inquiries, or addressing concerns, Nest & Bloom strives to provide exceptional service at every step. We understand the importance of timely delivery. They have established efficient logistics and distribution channels to ensure that customers receive their orders promptly. With commitment to promptness, we aim to exceed expectations and make the furniture buying experience seamless and convenient. At Nest & Bloom we believe that everyone deserves access to beautiful and quality furniture. We offer a diverse range of price options, catering to various budgets without compromising on style or quality. From affordable yet stylish pieces to high-end luxury items, Nest & Bloom ensures that there's something for every household.


Contact info

3.1

Average

TrustScore 3 out of 5

17 reviews

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Rated 1 out of 5 stars

Notice regarding Nest & Bloom Ltd

Notice regarding Nest & Bloom Ltd, Company number 14212929. Company 'Nest and Bloom ltd, email nestbloom.co.uk, has a notice for compulsory strike off filed with Companies House. Beware of any potential fraud. More information available at companieshouse.gov.uk. Company reviews also available with trustpilot.com.

December 31, 2023
Unprompted review
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Rated 1 out of 5 stars

I don't even want to give 1 star

I don't even want to give 1 star. They are bloody frauds. Ordered beds on 21st June paid £580 and £135 for delivery, kept delayed and at the end they said in October we will refund , till today 15th December , didn't get any refund. They are fraud. Beware before buying. They give good price to attract customers but don't send item nor refund. From June till December, they have my money. Cheater and fraud

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

£344 out of pocket

We ordered a couple of wardrobes. Target arrival date came and went. Wrote to ask when they may be delivered and I got an email saying my order status was refunded. But weeks later I haven't had my refund and they do not respond to emails. Currently £344 out of pocket. No phone number to call. really poor if things don't go to plan.

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service , do not buy from.

Item purchased (10/9/23) has not arrived after three weeks. No reply to at least four emails enquiring about delivery. This company has no phone number I can find through ANY source. This company has a Facebook page with no updates for several years. This transaction will be investigated for fraud by my bank and a full refund requested. DO NOT DEAL WITH THIS COMPANY!

September 10, 2023
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Rated 5 out of 5 stars

Brilliant experience from start to finish!!

Brilliant company, great communication from start to finish!!

Was a little hasty after reading a couple of reviews but communication on delivery was super easy! I had a few questions regarding sizing and Mark could not have been more helpful.

VERY VERY happy customer!

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Failed to deliver my goods

Failed to deliver my goods. 10 days past the delivery window. Emailed customer service about 6 times no reply (no phone number available). Finally, left a comment via social media to finally get a reply; I was told my messages weren’t getting through on email because of an issue their side. They then confirmed my order hadn’t even been processed because of an issue with Klarna but they failed to advise me of this or do anything about it. I told them to cancel the order and they they didn't cancel the order in full on Klarna. Being asked for my bank account details do they could send me to money to pay the balance (?) - I’m not sharing my bank details with such a shoddy company. Finally they pulled their finger out and cleared the balance. Would never recommend. Awful from start to finish. Wouldn’t surprise me if the reviews I since found online that they are not a legitimate company are true. Multiple people complaining of the same issues and no communication when orders are not fulfilled.

September 6, 2023
Rated 5 out of 5 stars

Purchased a sofa a week ago and can't…

Purchased a sofa a week ago and can't complain about the service at all, delivery guys were great and put it in my living room for me, they even took the old one away.

Got quoted 3 weeks for delivery but came in just under a week and the quality is so good for the price, really happy.

September 5, 2023
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE NEST AND BLOOM

I ordered a bookcase from their website and paid extra for the express delivery. Other than an order confirmation, I received no tracking information for my item. The express delivery date came and went, still without any updates from Nest and Bloom. My first email to their customer service team didn't get a response. Finally, after managing to make contact a week after placing my order I was given half-cooked answers as to why my item was late and am yet to receive any concrete proof that my item has been dispatched. Would warn anyone from using this company, my experience has been terrible - 0/10.

Update: My emails are now bouncing back from the customer service email address. I haven't received the item I ordered and they stopped replying to my emails when I asked for a refun. This company is a scam - do not use them.

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality item

Ordered a tall chest of drawers on sale which looked good on the website and didn’t disappoint when it arrived. Item was delivered on time, great overall service

August 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company! Fast delivery, excellent customer service and support. Items exactly as described, easy to put together. Will use again.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

All went well

Can’t fault them. Got one of the storage beds, looks exactly as described and arrived on the specified date. Will probably get one of the child’s beds for my youngest soon

July 25, 2023
Unprompted review

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