NS Estimated Delivery Date is an excellent Shopify app for improving customer experience. It allows you to display precise delivery timelines wherever you need – product page, shopping cart, or checko... See more
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I want to highlight the incredible support provided by Chloé and the NestScale team. Even though i was interested in a free app, they went above and beyond to help me with no interest other than provi... See more
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Nice One. Customer service is also good. One suggestion: If the app could include a feature to add custom colors directly from the dashboard or automatically update new products with swatches, it woul... See more
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Installed Product Variant plugin for Shopify. I liked how it performs and looks on site, but had a few bugs associated with this plugin. Support team have been online with and fixed the issue within 2... See more
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Company details
Written by the company
NestScale is the ultimate e-commerce solution that provide effective e-commerce solutions that align sales, marketing, and customer support together for results. From engaging to converting to retaining, NestScale makes it easy to build strong customer relationships and drive faster business growth.
Contact info
70 Circular Road #02-01, 049422, Singapore, Singapore
- support@nestscale.com
- nestscale.com
4.9
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I love the supportive team.
I love the supportive team.
They shows provides a reliability whenever I got confuse
February 9, 2024
Unprompted review
Reply from NestScale
Dear RAA ZAIN,
Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with the support you needed. At NestScale, ensuring our customers feel confident and empowered is at the core of what we do, so it's incredibly rewarding to know that we've been able to make a difference for you.
If you ever have any more questions or need assistance, don't hesitate to reach out. We're always here to help!
Warm regards,
Chloé @NestScale
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This app is one of my favorite apps on…
This app is one of my favorite apps on shopify it gave my website a good looking and the good thing it's 100% free
February 1, 2024
Unprompted review
Reply from NestScale
Wow, thanks a bunch for the awesome feedback, Asser! We're thrilled to hear that our app is one of your faves on Shopify and that it's given your website a cool look. And yes, the best part is, it's totally free!
If you ever need anything or have more thoughts to share, just give us a shout. We're here to help.
Cheers,
Chloé - Customer Success Manager @NestScale
Great app
Great app, Friendly CS that responded quickly and solved the problem without any issues
January 19, 2024
Unprompted review
Reply from NestScale
Thanks a million for the fantastic feedback Magnus! We're delighted to hear that you find our app great and that our Customer Support team provided a quick and hassle-free solution to your problem.
If you ever encounter more questions or need assistance in the future, don't hesitate to reach out. We're here to assist you.
Warm regards,
Chloé - Customer Success Manager @NestScale
Very helpful Kevin , Great support by Team
I was completely impressed with their professionalism and customer service.
January 17, 2024
Unprompted review
Reply from NestScale
Hello,
We greatly appreciate your kind words! We're thrilled to hear that you were thoroughly impressed with our professionalism and customer service.
If you ever have more feedback or require further assistance, please feel free to reach out. We're here to assist you.
Warm regards,
Chloé - Customer Success Manager @NestScale
Excellent app!
Excellent app!
Kevin was very helpful and responsive!
Thanks
January 15, 2024
Unprompted review
Reply from NestScale
Dear Lakshay,
Thanks a ton for the shout-out! 🌟 We're thrilled to hear you found our app excellent, and Kevin is all smiles knowing he could assist you effectively. If you ever have more questions or need support, we're just a message away.
Thanks again, and happy app-ing! 😊🚀
Chloé
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I've had a great experience with…
I've had a great experience with NestScale's email marketing app, especially their customer support – it's top-notch!
January 12, 2024
Unprompted review
Reply from NestScale
Hey there!
Thanks a bunch for the awesome feedback! We're thrilled to hear you're having a great experience with our email marketing app and that our customer support has hit the mark for you.
If you ever need anything or have more thoughts to share, we're all ears! Happy marketing! 🚀😊
Customer support is better than expected
Customer support is better than expected...
January 8, 2024
Unprompted review
Reply from NestScale
Hey Abdullah,
Well, knock on wood, but we're over the moon to hear that our customer support exceeded your expectations! 🚀🌟 At NestScale, we believe in going the extra mile to make sure our users feel supported and valued.
If you ever need assistance or have more feedback to share, we're just a message away. Here's to turning "better than expected" into "beyond amazing" for you!
Cheers! 🎉🛠
Reply from NestScale
Hi there! 🌟
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and appreciate your recognition of our professional technology. At NestScale, we're committed to providing top-notch solutions to empower Shopify users like you to thrive in the industry.
If there's anything more you'd like or if you have any suggestions, feel free to let us know. We're here to make your experience even better! 😊💻
Regards,
Chloé
Quick and professional support
Quick and professional support, I had a specific issue with setting up Pixels, but the technical team started solving it as soon as possible.
December 21, 2023
Unprompted review
Reply from NestScale
Hi Norbi,
Thank you for taking the time to share your experience! We're thrilled to hear that our technical team promptly jumped in to assist you with setting up the Pixels. Delivering quick and effective support is at the core of what we do, and we're delighted we could resolve your specific issue promptly.
Should you ever need further assistance or have any other queries, don't hesitate to reach out. We're here to help!
Best regards,
Chloé - Customer Success Manager @ NestScale
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Reply from NestScale
We're thrilled to hear that you had a positive experience and that you love our NestScale ecosystem! If you have any questions or need further assistance, feel free to reach out. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you for your support!
Great Support
Very helpful with the problem I had. Was able to solve it
November 29, 2023
Unprompted review
Reply from NestScale
Hi Kristen,
That's fantastic news! I'm delighted to hear that the issue has been resolved and that you were able to solve it.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Thank you for your update, and I hope you have a wonderful day!
Best regards,
Chloé - Customer Success Manager @NestScale
The application helped my online stor
The application helped my online store a lot to give more color to my website and excellent support. They clarified my doubts and helped me in the process. I recommend it to you.
November 27, 2023
Unprompted review
Reply from NestScale
Hi Abraham,
Thank you so much for taking the time to share your positive experience with NestScale Product Variants & Options!
We're thrilled to hear that our application has been instrumental in adding more vibrancy to your online store and that our support team could assist you effectively throughout the process.
Your recommendation means a lot to us. We strive to offer top-notch services and are delighted that you found value in using our application. If you ever have further questions or need assistance, please don't hesitate to reach out. We're here to help!
Thank you again for your kind words and for being part of NestScale.
Best regards,
Chloé - Customer Success Manager @NestScale
Highly recommend
I recently enlisted the help of Rachel and I am more than satisfied with her service. Rachel showed herself to be incredibly reliable, always ready to assist and very quick in her responses. Her dedication to problem solving was nothing short of impressive.
What struck me most was her ability to not only respond quickly, but also to deal with my questions and concerns in a very incisive and effective manner. Her helpfulness went beyond my expectations, and I appreciated her commitment to making sure everything went smoothly.
Rachel is a professional who not only understands her craft well, but also has a commitment to excellent customer service. Her reliability, quick responses and solution-oriented approach truly set her apart. I would highly recommend her services to anyone looking for expert help and a positive experience.
November 24, 2023
Unprompted review
Reply from NestScale
Dear Nela,
Thank you so much for taking the time to share your experience with Rachel's assistance.
We're thrilled to hear that Rachel's dedication and expertise made such a positive impact on your experience. Her commitment to providing top-notch service and going above and beyond to ensure everything went smoothly is truly commendable.
Your kind words mean a lot to us. We're proud to have her as part of our team, and it's fantastic to hear that she exceeded your expectations.
We greatly appreciate your recommendation and are delighted to have had the opportunity to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Your satisfaction is our priority.
Best regards,
Chloé - Customer Success Manager
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Do great work, Fine communication!
Do great work!Fine communication, take time for me! IS THE BEST!
November 24, 2023
Unprompted review
Reply from NestScale
Dear Manon,
Thank you so much for your kind words! We're thrilled that our efforts in communication and dedication to your needs have made a positive impact.
Your satisfaction means the world to us, and we'll continue to prioritize excellent service and support.
If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help
Regards,
Chloé
The after-sales service is very good
November 24, 2023
Unprompted review
Reply from NestScale
Dear 王凯,
Thank you for acknowledging our onboarding service! We're delighted to hear that your experience was positive. Providing exceptional support is a priority for us, and we're committed to ensuring your satisfaction even after you've made your app subscription.
If there's anything else we can assist you with, please feel free to reach out. Your feedback is truly appreciated!
Regards,
Chloé
Other services that are NestAds providing
I have understood whats thing or steps are necessary if someone start an e-commerce business
November 22, 2023
Unprompted review
Reply from NestScale
Dear Zaheer,
That's fantastic to hear! Starting an e-commerce business involves numerous steps and considerations, and it's great that we've helped you to grasped the essentials.
If you have any specific questions or need guidance on any aspect of setting up your e-commerce venture, feel free to reach out.
We are here to help and support you along your entrepreneurial journey.
Regards,
Chloé - Customer Success Manager @NestScale
Perfect support
November 22, 2023
Unprompted review
Reply from NestScale
Hi Nik,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our support team. We appreciate your feedback and are always here to assist you with any future questions or concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Regards,
Chloé - Customer Success Manager @ NestScale
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Easy & fast Support!
Easy & fast Support!
Simple App & not to complicated.
Amazing!
November 1, 2023
Unprompted review
Reply from NestScale
Dear Kevin,
Thank you for your positive feedback! We're thrilled to hear that you find our support easy and fast, and our app simple without unnecessary complications.
Your satisfaction is our top priority, and we're here to make your experience with NestDesk as amazing as possible.
If you have any suggestions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Regards,
Chloé - Customer Success Manager @NestScale
I have used it so far so good.
October 23, 2023
Unprompted review
Reply from NestScale
Hello Abdulahi,
Thank you for sharing your positive experience with our customer service super app! We're delighted that you're finding value in our app's features and services.
Your feedback motivates us to continue delivering top-notch service and enhancing your experience. If you ever have any questions or suggestions, please feel free to reach out – we're here to help!
Best regards,
Chloé - Customer Success Manager
excellent support
the support was so nice and had fast responses to all my questions and concerns, big shout out for them
October 20, 2023
Unprompted review
Reply from NestScale
Hi there,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our support team. We appreciate your feedback and are always here to assist you with any future questions or concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Regards,
Chloé - Customer Success Manager @ NestScale
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