Netflix Reviews 13,932

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 1,489 reviews, most reviewers were let down by their experience overall. Many customers express dissatisfaction with the increasing subscription prices, feeling they are paying more for a service that has declined in quality and content. People frequently mention that the content library now consists of older, lower-quality movies and series, with a perceived lack of new or engaging shows. Reviewers also find the website's search functionality and content organization problematic, making it difficult to discover desired titles. Some people were dissatisfied with recent changes to the service, such as restrictions on casting to TVs or logging into accounts in hotels, and the introduction of commercials even with paid subscriptions. However, some customers also noted that despite these issues, the service still works well for them, particularly regarding streaming quality on various devices.

What people talk about most

Subscription

Customers had negative experiences with subscription, with many reporting cancellations due to constant price... See more

Product

Customers consistently note negative experiences with product, expressing disappointment with the content... See more

Price

Clients share negative opinions on price, with many reviewers expressing dissatisfaction with continuous... See more

Website

Reviewers mention negative feedback about the website, with many expressing dissatisfaction with the search... See more

Service

Consumers find service to be negative, with many expressing disappointment and disgust, labeling it as the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Netflix has the nerve to increase the monthly by 2 euros a month and call it "for delivering better quality entertainment ". And that's WITH commercials. Netflix Spain is ridden with low quality, year... See more

Rated 1 out of 5 stars

Pricey subscription with regular increases with some good content but mostly average quality. Recent changes in how they manage the service mean that you cannot cast to a TV anymore or log into your a... See more

Rated 1 out of 5 stars

I pay for a premium plan, and they constantly sign me out of my tablet, customer service is terrible. They are not interested in anyway. I sign in and it last about a month and then we play the game o... See more

Rated 1 out of 5 stars

Absolute joke of a service. To chat to one of your reps that have stated I can have an extra member on my account, but literally 20 minutes from me in a different household they have to set up there o... See more


Company details

  1. Movie Streaming Service
  2. Hobby Store

Information provided by various external sources

Netflix: DVDs by mail plus instantly watch some movies on your PC, Mac, or right on your TV via an Internet connected Netflix ready device.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

14K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You’re spreading false news

You’re spreading false news, Lying about Michael Jackson making him out to be evil is disgusting if you know the truth you know he was a good man ask the children that was around him yourself nothing but good things about him

You also edited clips of him using Ai, i have now cancelled my subscription this has done it for me👍🏻

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

DISGUSTING NETFLIX! MICHAEL JACKSON IS INNOCENT!!

DISGRACEFUL!!! DISGUSTING!!!

Releasing this FALSE documentary!! It’s not even a documentary… it’s EDITED GARBAGE with FULL OF CRAP made just for money!!! 🤬🤬

MICHAEL JACKSON IS INNOCENT!!
HE ALWAYS WAS AND FOREVER WILL BE!!!

DELETE the MICHAEL JACKSON THE VERDIT DOCUMENTARY!!!
WHY WON’T YOU LET HIM REST IN PEACE??!!

SHAME ON YOU NETFLIX!!🤬🤬
CANCELLED!!!

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

DISGUSTING and OBSCENE

DISGUSTING and OBSCENE! I cancelled my Netflix account because of the lowlife movie filled with untruths about Michael Jackson. We ALL stand by Michael who is INNOCENT. Netflix, you can just get lost!

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Once the best streaming service now the…

Once the best streaming service now the worst. Greedy and scummy.
Releasing that false Michael Jackson doco? Henious and full of greed. One day you'll die netflix and this sort of stuff is why. You spit on your customers and call it rain. All for more $$$

June 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Netflix needs to change their name-Rook…

Netflix needs to change their name-Rook and Crook. They have charged 2 months on my credit card when I cancelled the service through Dish satellite. They would not refund the payments . Never sent me an email to notify me either. Where are the consumer rights. Stay away from this company for once they have your credit card info, they have you for good!

June 5, 2026
Unprompted review
Rated 3 out of 5 stars

Netflix is great

Netflix is great! The only thing is since they started doing ADS/Commercials they've really overdone it. We can't even enjoy an episode without having to go through 30 or ADS which is ridiculous. It would be great if they'd die down the ADS.

June 4, 2026
Unprompted review
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Rated 1 out of 5 stars

DISGUSTED BY NETFLIX

DISGUSTED BY NETFLIX
making FAKE and WRONG documentaries about an innocent person (michael jackson) and is wrongly accusing him. this is disgusting netflix NEEDS to be cancelled and let this man rest in peace

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Im canceling my Netflix subscription

Im canceling my Netflix subscription. I am so disappointed in them making the Michael documentary. Its disgusting, disrespectful, humiliating, and just full of awful lies. Netflix is an awful company for even thinking this was a good idea. My hope is that people realize that Netflix is only doing this for the money and they don’t care AT ALL about Michael’s legacy. Michael was an angel and had so much talent and beauty to offer the world. The king of pop does NOT deserve this. BOYCOTT NETFLIX 2026!!!

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Docu's should be objective

Docu's should be objective, what you are showing with the new Michael Jackson docu is nothing but a whole bunch of crap and lies brought as facts with even fake footage in there. My blood is boiling and Netflix will loose a paying customer. Diane and Bashir are the worst with their lies, they may drop dead for all I care!!!

There is one lie in there which is personal to me. That Diane b*tch is saying that during the second rate at Neverland they could not find Michael and that he was partying with teenage boys with alcohol and sigaretes (fake footage there), while the truth is that Michael was in a business meeting with his manager over the phone with me and my friend. We were in the progress of getting him to the Netherlands for a fan party and we were waiting on the confirmation fax. We heard the commotion live! So no he was not partying 😡🤬

Those people are crazy and still mad they did not get him. Pathetic so called docu and not factual at all. Journalism is dead! So I cancelled my subscription and hope you will loose a lot of paying customers!!!

June 4, 2026
Unprompted review
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Rated 1 out of 5 stars

net flix have been taking money from my…

net flix have been taking money from my 93year old father in law for 6 months now Sky should have cancelled it when he went for netflix and sky combined yet he has been charged for both neflix and neflix sky
tried to contact netflix by phone no number to be found
so we are still in no mans land so we are now trying to cancel with credit card anyone else had contact issues with netflix

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Netflix knew what they were doing

Netflix knew what they were doing.
They knew people who aren’t actual fans would watch and believe their BS documentary.
They knew these people won’t sit and do their own research that discredits this documentary.

They didn’t share anything new. And that he hasn’t been tried and found to be innocent.

They knew the people that believe it will create more hate towards him.

Let’s put that energy into known abusers. Who still have time to actually be tried and punished

To have bashir back. And the same producer/ editors from the damaging documentary living with MJ showed the narrative before it was even released.

Documentaries are meant to be FACTUAL. so not only has this created more damage.

This now discredits future and past documentaries you will and have made.
What gets me - is how the British press tore this man apart. By bashir and the rest of them. Bashir worked at some point at the bbc. Then the doc came out on ITV - with such strong energy accusing him. Yet the BBC completely covered up the JIMMY SAVILE CASE. who I believe never got in trouble and died WITH his knighthood. Protected. My question is where was the same energy. How are you tearing someone down who is innocent. Who done what he said he would. Helped more people than politicians fake promise. Yet the real people that actually DONE what MJ was ACUSED of get protected. I actually hate it. Makes me so mad. There’s so many stories like this especially with British press

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Verdict is Not Guilty btw.

Shame on you for filming a documentary about MJ’s court case and premiering it in the same month he was killed! Also shortly after the success of his biopic. Like really? Let him rest in peace.

June 3, 2026
Unprompted review

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