From ordering to receiving very good no problems. Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had this before but wind blew it…
I’ve had this before but wind blew it bits last year so I’ve bought 2 more, wanted cream for wedding and rest my gazebo is cream black was better that nothing.Not opened them yet as weather not been fit yet now April 2026 so hopefully soon
It was advertised that the battery…
It was advertised that the battery would be compatible with our hedge pole, when it arrived it was too small. I contacted the company to see why it was advertised as being compatible, they were not helpful I asked if i could return the item they said I could I also asked if they would sent a prepaid return label they refused as the item is not fit for purpose I explained that it wasn't my fault therefore I shouldn't be expected to pay, needless to say I did have to pay for the return which was £10.09 I would warm people to be aware of this listing as I feel its a scam as Now Have no battery and £10.00 out of pocket
Excellent customer service
I received a Netta 2 in 1 pole chainsaw in September 2025 but only used it this week. I was very impressed with the ease of use and the light weight.
Unfortunately when I went to charge the battery I found that the charging adapter plug was broken ( the top pin had sheared off) I contacted Netta customer service and received a very prompt reply. After supplying some basic information to the team a replacement adapter was dispatched and received only 3 days after initial contact. I am very impressed with the fantastic and very prompt service from their team and would be happy to recommend their product and after sales care.
Great product 👌
Item is great quality and extremely efficient, I am very pleased with tlmy purchase and would recommend l.
Keeps freezing milk
Keeps freezing milk, even though followed manufacturers instructions making sure milk carton not touching back of fridge, just no setting on fridge .
Excellent value for money.
Bin is fantastic
Great delivery time great product would look at their website again
I bought a Netta 20L dehumidifier and…
I bought a Netta 20L dehumidifier and it's superb. No more condensation on widows. Highly recommended.
This company could improve by…
This company could improve by responding to customers phone calls and emails and refunding money owed to customers which they have failed to do in my case
Don’t trade with this company
Faulty product!
My blender did not work when I first used it. I reported this problem to Netta customer support team. They sent me a link to send them a video of the product not working. I did send them the video of the faulty product and, they did not get back to me since. I sent them an email informing them that I have sent the requested video. I am left with a faulty product and no response from Netta customer support team. I am very disappointed with the lack of support.
Products become defective just after warranty expires
Bought a very expensive heated blanket off this company and shortly after warranty of 12 months it broke. I contacted them to see if there was anything I could do such as repair,replace or even a discount to buy another one at over £120. They were extremely unhelpful and for that amount of money I expected more from their customer service. Me and my family wont be buying anything else from these guys again.
!!SAVE YOUR MONEY AND BUY FROM A REPUTABLE COMPANY THAT PUTS CUSTOMERS FIRST!!
Excellent delivery service and great…
Excellent delivery service and great machine for condensation. Great too when drying clothes inside.
What a lovely set of knives in a block…
What a lovely set of knives in a block and very sharp. I'm really impressed!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








