Nettoparts Reviews 142

Zeer slechte service!! Klantenservice geen contact mee te krijgen! Bestelling ging allemaal goed. Maar toen de bezorging van DPD mis ging (geen code ontvangen voor ophalen bij pakketautomaat), en ik contact moest zoeken met Nettoparts hierover, was het muisstil aan hun kant. Geen telefoonnummer te vinden op hun website. Na de afgelopen 2 weken meerdere emails gestuurd en contactformulier ingevuld, nog steeds niets van Nettoparts gehoord. Inmiddels zal het pakketje weer teruggestuurd worden.
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Extremely poor service!! Customer service was impossible to contact! The order went smoothly. But when the DPD delivery went wrong (I didn't receive the code for pickup from the parcel locker), and I had to contact Nettoparts about it, they were completely silent. There was no phone number on their website. After sending several emails and filling out the contact form over the past two weeks, I still haven't heard anything from Nettoparts. The package will now be returned.

I didn't receive the code to pickup my package for no reason. It was a very unpleasent process to communicate with DPD and eventually no help from DPD at all. I sent several emails to Nettoparts but no response yet. One week past. I am not sure if I can still get my package or my money back

Hello. I wrote to you that the address provided was incorrect, instead of Germany it was the Netherlands, and yet you sent the parcel, which I have not received, and I have not received any notification from you about the status of the parcel. I hope the money will be refunded to my account.

Ordered the part from them, they sent the wrong one and refused to pay for return postage. Then they said they shut the case and do not communicate with us any more. Terrible customer service, stay away from this company.