Very efficient, prompt delivery and a good product

Great prices, great range, fast delivery. My new favourite network equipment provider.

Excellent service. Ordered at 19:30 and was dispatched within 20 minutes of ordering.
Item received quickly and works great. Will definitely be purchasing again.

Good easy to deal with - I picked up in person, but also ordered online as well. I have bought lots of Shelly and Unifi devices from NetXL.

Great Comms and customer service from Charles, highly recommend.

I had a problem with a unify in ceiling mount. After an initial lengthy call, which involved obtaining manager approval, I agreed with NetXL the faulty item would be replaced.

Nothing then happened, so I chased up the replacement only to be told they would no longer honour what had previously been agreed!

After sales could be better

I spent about £400 with NetXl, but was about to spend £2.5k on other Unify gear. Obviously I will buy elsewhere now.

Other suppliers stock Unify products. Why take a chance with a company who does not care about after sales support!

UPDATE -#-#-#-#-#-#-#-#-
NextXl are now actively trying to resolve the situation. A replacement part was sent.
1* changed to 4*s

I had an issue when trying to pay by bank transfer, one phone call later and Charles Afolayan had sorted it in a friendly and professional manner also delivery was super quick, placed order at 15-30 and got it at 8-30 next morning.

Super prompt service, and especially thankful to Charles Afolayan for resolving an issue when I forgot to order an additional product before clicking online … all sorted now with minimal fuss … thank you !

I have been struggling to set up a card reader in a church in a very poor reception area. Netxl have provided consistent advice and prompt delivery of items. Recently I thought that we had succeeded but then hit problems. Oliver Pinder has helped with generous research into antenna and Three's network bands for what is a very small account from the commercial point of view.

I ordered two Shelly smart plus plugs from NetXL and was delighted with the service and the product.

Best value, exellent customer service.

Great service from NetXL! Good technical support, good price, and very fast delivery!

I recently cancelled cable internet / cable TV / landline, and I'm now saving a fortune in monthly outgoings using an unlimited data SIM for £16 a month and a 5G Router.

I decided to fit an external antenna and received good friendly helpful technical support when discussing various antenna options.

I'm very pleased with this antenna, and it was easy to locate cell towers and install.

Poynting XPOL-2-5G-10 V3 Directional Cross Polarised LTE MIMO Antenna
Poynting BRKT-16 Universal Cast Swivel Bracket

fast delivery , excellent product.

I've used netXL many times over the last 5 years or so Alwyas had a good experience.

Fantastic customer service
Charles help explain the what’s needed to extend my Wi-Fi in simple easy to understand terms
Thank you

Good price and delivered next day and that was a Saturday, cannot fault the service. Top marks

Great customer service, attentive and speedy delivery, i have dealt with Charles Afolayan previously and have had a fantastic experience.

When it comes to home networking I'm very much in the self (and part) taught novice camp - knowing enough to want to choose the right kit but not necessarily knowing all the pitfalls. I spoke with Travis and he was really generous to help me confirm I was thinking through the options in the right way. Getting a price over email and the ordering experience was slick. Delivery arrived as scheduled and appropriately packaged.

Swift from start to finish. Good price and delivered next day as suggested.

Item ordered showing in stock at time of ordering.

Paid for next day delivery.

Item never shipped. Now advising it will be some weeks so cancelled order.

Not in stock although they took the money for it.

I now have an unhappy client.

Avoid at all costs. This is not the first time this has happened so will not use them again. Terrible company.