The Neuro-Muscular Clinic Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dr Cooke quickly diagnosed my health issue and the remedial treatment was 100% effective. On top of this Dr Cooke listened carefully to what I had to say and was kind, supportive and thorough. He ha... See more

Rated 5 out of 5 stars

Jake is a very educated consultant in his field. He took care to understand my daughter’s case, her history and current situation, coming up with a plan to help her get back playing football. His t... See more

Company replied

Rated 5 out of 5 stars

I went to see Jake after experiencing back problems in 2020 where my back was in spasam 2/3 times an hour. Jake managed to make a few adjustments to my back in one session which pretty much instantly... See more

Rated 5 out of 5 stars

Having suffered from BPPV and not knowing what it was, I am very happy to have found the Neuro Muscular Clinic. Jake (Chiropractor) explained what this annoying condition is, how it can be treated an... See more

Company replied

Company details

  1. Chiropractor

Written by the company

Answers for pain and dizziness so you can enjoy the little things in life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Dr Cooke quickly diagnosed my health…

Dr Cooke quickly diagnosed my health issue and the remedial treatment was 100% effective. On top of this Dr Cooke listened carefully to what I had to say and was kind, supportive and thorough. He has an impressive depth of knowledge on the medical conditions he specialises in.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

You won't regret visiting Jake!

Thank goodness somebody recommended Jake to me regarding my BPPV.  Although I've had it for years on and off, I've managed to cope with it until February this year, when I had a massive attack in the bath and fell face first into the taps, breaking my nose and suffering 13 stitches in my face!  Now was the time to finally address it...

Two different people who performed the Epley manoeuvre on me have had no success, even though I know it's difficult when you have BPPV in both ears, so Jake is my saviour!

Jake is obviously very knowledgeable, kind and patient, so I'm confident that he will finally rid me of this debilitating complaint.  The fact that he even treated my poor aching back at the same time was an added bonus! 

I have no hesitation in recommending Jake - you won't be sorry...

July 11, 2025
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you for your lovely review, Linda. I really appreciate it!

Rated 5 out of 5 stars

Excellent

Jake is an highly knowledgeable, professional and approachable practitioner.

March 28, 2025
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you so much. I really appreciate it!

Rated 5 out of 5 stars

Accurate dignoses and excellent treatment.

As a long- time sufferer of headaches I'm so glad I found Jake. At last, someone who could correctly diagnose (and clearly explain) the underlying causes. Jake's treatment resulted in an immediate improvement, which, together with his proscribed daily exercises, means I'm well on my way to a headache free life. Thank you Jake!
I found Jake to be welcoming, friendly, understanding and professional. I whole- heartedly recommend him.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so delighted to have found the…

I’m so delighted to have found the Neuro-Muscular Clinic in Woking. After a year of continuous weekly to fortnightly treatments for lower disc damage making extremely slow progress, I finally made the right decision to trust somewhere else seeking a second opinion that would be more efficient for me.
So far I have been treated by Jake three times with positive results.
I’m over the moon to have found his clinic, as finally I’m making the progress I should have been making a long time ago!
Jake has a great amount of knowledge he takes his time to explain each step, his treatment is very effective.
It’s been such a relief knowing after endless unsuccessful treatments that there is help for me.
I highly recommend the Neuro-Muscular Clinic in Woking.

March 13, 2025
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Rated 5 out of 5 stars

Dizziness relief

I have seen a lot of medical practitioners over a period of two years for cervical dizziness. None of them gave me any proper relief. I discovered Jake online and was impressed by his credentials and his knowledge of the psychological and physical effects of my injury which he diagnosed as whiplash.
I have had four appointments with Jake thus far and my symptoms feel greatly alleviated.

September 4, 2024
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you so much, Patricia. I really appreciate it!

Rated 5 out of 5 stars

Had an unexpected onset of visual snow…

Had an unexpected onset of visual snow syndrome. A very unknown condition with not a lot of research globally. I Contacted many chiropractors who recommended Jake to me. Jake was very reassuring, caring and kind. He offered me many different tests and found problems with my balance and eye movements which no other medical professional had identified up til date. Professionals in new research in VSS are now very keen to see his findings. I would recommend him 100%. He gave me hope and reassurance through such a difficult time in my life and such a thorough and professional investigation. I cannot rate him enough, he is a truly remarkable medical professional and person in general.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Back relief

I visited Jake at The Neuro Muscular Clinic after battling pain from a disc bulge in my back. The discomfort was overwhelming, and I was in search of relief. From the get-go, Jake was incredibly understanding and supportive. He listened intently to my concerns, providing adjustments and a tailored plan that included a variety of exercises specifically designed for my condition.

Jake's expertise and gentle approach made a significant difference. His adjustments were precise, and the exercises he recommended gradually eased the pain, offering me much-needed relief. Within a few months, I experienced a remarkable improvement.

For anyone struggling with back issues, I can't recommend Jake enough. His professionalism, empathy, and skill have not only helped me become pain-free but also significantly improved my quality of life. Jake is not just a chiropractor; he's a true healer who cares deeply about his patients' well-being.

July 12, 2024
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you so much, Emma. I really appreciate your great review.

Rated 5 out of 5 stars

100% recommend!

Four nights in hospital, plus visits to my local GP surgery failed to produce a diagnosis for my acute vertigo, but Jake did it in just one consultation!

At the time I made my appointment to see Jake I was unable to stand or walk safely, even to carry out basic tasks around the house. I needed to be accompanied on the shortest strolls outdoors. I had no idea whether what I was doing each day would help or hinder my recovery. I was seriously in need of some help and support.

The decision to visit Jake was absolutely the right one! The clinic was a calm, relaxing space, and Jake was so welcoming he instantly made me (and my husband) feel at ease. He sensitively asked about what had happened to me and carried out a thorough range of tests, including some using sophisticated technical equipment, to reach a clear diagnosis. He then designed an individual treatment plan of activities which I could do easily at home.

I was impressed throughout by Jake's expert knowledge and his explanations of what he was doing. I really appreciated his being such a caring and understanding person. I came out of my consultation with a clear and positive view of my way forward and have made great progress since starting my plan. Just a week into my exercises I was able to go on a long-planned holiday and am now enjoying again the normal activities in my life.

I really can't thank Jake enough for making this possible and recommend him with absolute confidence as an outstanding practitioner.

May 21, 2024
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you for your lovely review, Alison. I really appreciate it!

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Rated 5 out of 5 stars

The best in the game!

I’ve been seeing Jake for about ten years now, and he is by far the best chiropractor I’ve ever been to.

Jake doesn’t just focus on the symptoms, and making them better, he looks at the cause. So not only does he offer immediate relief from the day to day discomfort’s, he also gives me ways to stop them happening by identifying why it’s happening in the first place, and providing realistic exercises (by which I mean suggesting a couple of things I will actually do as they suit my lifestyle) to sort it.

I struggle with headaches and pain, and Jake really is beyond knowledgable in this field. Which again is why I continue to see him when I need a little help.

The final thing that I think is worth noting is that Jake is in general just a lovely chap. He puts you at ease, explains everything amazingly so you know what to expect and why.

Thanks for all your help over the years Jake. It’s greatly appreciated.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted consultant

Jake is a very educated consultant in his field. He took care to understand my daughter’s case, her history and current situation, coming up with a plan to help her get back playing football.
His time, attention to detail and support was amazing and certainly someone we will reach out to again if any further issues occur.
I’d highly recommend Jake, his kind nature, personal approach and in depth knowledge puts him head and shoulders above others in his field.

March 7, 2024
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you, Faye. I really appreciate it!

Rated 5 out of 5 stars

Persistent Dizziness

I have been experiencing persistent and debilitating dizziness since 2018. Symptoms have varied from feeling like I was permanently on a boat to random violent attacks that have left me floored. It got to points where I wasn’t well enough to stand and couldn’t do day to day tasks such as cooking or showering without the fear of falling.
It wasn’t until a chiropractic friends visit, all the way from Australia, that led me to find Jake. The irony is that Jake is based in Woking, not too far away from me! Jake’s knowledge of his specialism instantly put me at ease and I knew I was in good hands. He performed some effective tests and explained the results and outlined how we would go about treating me. With simple exercises to do regularly at home and seeing Jake for reviews and adjustments, I have to say that within a couple of weeks I was already feeling like I was standing on land again. The difference I have experienced is astonishing given where I have been over the years. I am thinking more clearly and have more energy and a repairing zest for life which I have to admit, I had forgotten how that felt and didn’t expect to feel it ever again. Jake is a gentle, considerate and down to earth person who skilfully navigates each session with exactly what I need . It has been a pleasure to be treated by him and I can genuinely say I look forward to feeling more and more alive! I can recommend him and trust his approach 100%.

February 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Great clinic for help with pain, dizziness etc

My teenage daughter sees Jake for a range of conditions, including dizziness, torticollis, joint paint and vision issues. Jake has helped her tremendously and her symptoms have greatly improved. He is a knowledgeable professional with integrity, kindness and his prices are reasonable. My daughter has benefitted from regularly using the laser therapy machine on her neck. Highly recommended! Thank you, Jake!

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Two months ago I developed paralysis of…

Two months ago I developed paralysis of my facial muscles - a fairly scary problem! Jake was kind, professional, and provided the necessary treatment. I am a chiropractor myself, and can say with utmost confidence that Jake is a fantastic clinician. I would recommend him to any friend or family member. Thank you Jake.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

The Neuro-Muscular Clinic

Professional, highly effective treatment in a warm and friendly environment. Definitely ticks all the boxes.

June 15, 2023
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you! I really appreciate it!

Rated 5 out of 5 stars

Persistent Concussion Syndrome symptoms

My teenage daughter had a sailing
accident leaving her with Persistent Concussion Syndrome. She experienced debilitating symptoms across a range of systems. Dr Jake’s deep expertise in this area and his interest in his patients meant he took the time to complete a comprehensive assessment of her and constructed a specialised treatment plan that included neurological rehabilitation and low level laser therapy as well as excercises we could carry out at home. Having previously been told by a number of Consultants that she would have to live with her symptoms within weeks of following Dr Jake’s treatment plan she went from being unable to stand unaided with high levels of nausea and multiple other complications to seeing a significant reduction in her symptoms. The improvement was so significant she was able to take a short trip abroad shortly after starting his plan, something that was inconceivable prior to seeing him. We are so thankful we found Dr Jake and would encourage anyone suffering from any degree of concussion to use his services.

April 11, 2023
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you, Teresa. It's always a pleasure to see you both and I really appreciate your review!

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Rated 5 out of 5 stars

Severe headaches

I have suffered severe headaches and have had ct scans and a lumbar puncture. Once there was nothing sinister found, the answer was just get on with it and take paracetamol. I looked for somebody to help and was so lucky to find Jake. After a couple of weeks of laser treatment, I couldn’t believe it! My headaches are so much better. Amazing, I would thoroughly recommend Jake at the Neuro Muscular Clinic.

February 14, 2023
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you, Beryl! I really appreciate it!

Rated 5 out of 5 stars

Bursitis pain reduced very quickly with LLLT

I was referred to Jake Cooke with what I thought was Sciatica. After an assessment he explained that it was Bursitis. As part of the treatment he used the Low Level Laser Therapy which did wonders for my pain. I have received such good care every session and very good explanation of the exercises I can do to build up the muscle. I would also add that the booking of the session is very professional and it is easy to see when he is available. You will always get a reminder of the session the day before. I am so grateful for these sessions and would definitely recommend Jake Cooke to anyone.

January 30, 2023
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you so much for your lovely review! I really appreciate it!

Rated 5 out of 5 stars

Having suffered from BPPV and not…

Having suffered from BPPV and not knowing what it was, I am very happy to have found the Neuro Muscular Clinic. Jake (Chiropractor) explained what this annoying condition is, how it can be treated and the exercises that I can do to continue a normal and active life. My treatment is covered by my private insurance policy. I have had 4 sessions and already feel back to normal. It is reassuring to know that the treatment is easy, and should I suffer from this again, I will not be frightened or anxious.
Thank you, Jake.

January 31, 2023
Unprompted review
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Reply from The Neuro-Muscular Clinic

Thank you for your great review! I really appreciate it!

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