Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Worth the money!

I have bought the same pieces over and over again as I get so many compliments, the quality of the earrings and rings are amazing. Beautiful & affordable.

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Obsessed

Love, love, love every piece I’ve bought. Have made so many orders over the years. Quality is amazing and nothing has tarnished or broken. I get so many compliments whenever I wear my Nevaeh jewellery! :)

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent jewellery

Lovely jewellery, great quality and doesn’t tarnish. Great price and ideal for a present or if you want to treat yourself. Highly recommend

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered from Neveah…

I recently ordered from Nevaeh Jewellery, and I’m honestly so impressed! The pieces look even more stunning in real life than in the pictures -the quality and finish feel really premium.

I’ve already had so many compliments wearing it, and it goes perfectly with both casual and dressy outfits. I’ll definitely be ordering again- highly recommend Nevaeh Jewellery!

April 28, 2026
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Rated 5 out of 5 stars

No fading, no dullness… just shine every single day 💫✨”

I was a bit unsure at first, but even after showers and daily wear, there’s no fading or discoloration. Definitely recommend. Beautiful finish and amazing quality. I’ve worn it multiple times, and it hasn’t lost its shine or colour. Perfect for everyday wear. Elegant, durable, and truly anti-tarnish. Worth every penny.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning pieces of jewellery

I received my jewellery today and they are the most stunning pieces of jewellery one can add to one's collection. They are beautifully crafted and yhe design is well thought. Thank you ❤️

April 27, 2026
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Rated 5 out of 5 stars

Beautiful and High Quality

Incredibly beautiful jewellery, just as described on the website. Everything was high quality and looked amazing! I have purchased from here several times before and I will definitely continue to do so. Very happy - thank you :)

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service & received no items

My patience has officially ran its course with this company. And based on these reviews, I'm sure 50% of the issues could be resolved with quick & honest communication.

Customers deserve to be informed and updated on their purchases. Even now, no update to their website regarding delays, but are stating '10 days processing times' in the responses below (the website states 5-7 days). Well it's 15 days and counting for my order. Also radio silence to my last email.

People order jewelry for special occasions and there is no sense of care or urgency! But you are actively scouting for new customers by running a multi-platform sales campaign for $8 jewelry pieces. Just sell locally if you can't fullfill international orders in a more timely manner.

Anyways, my purchase was made April 4th. For 19 assorted items valued for $168. I paid an additional $20 for DHL 2-day shipping. After requesting an update, I finally received a tracking number with YanWen shipping. The reviews for this company are horrible. They mostly handle SHEIN/TEMU orders. Google says they average 2-3 week for international shipping to USA. It is April 24 today and my package has been marked "Shipping Label Created" since April 16th. Indicating they don't even have my package. I'm writing this days after waiting for a possible scanning update. There had been no update or no response to my email.

The items will no longer arrive for my birthday and am very disappointed. I just filed a dispute with my credit card company 5 mins ago (ORDER #13614)

UPDATE: This update is a few hours after the above review (same day). Miraculously, my order has been updated to “Parcel received by NJ…” within 4 hours of leaving the review. So the shipping company FINALLY has my package. The credit card dispute will remain active until: (1) I receive my order (2) all items correct (3) quality as described

UPDATE: Today is April 27th and I have received my package. All items were correct and the jewelry looks nice. Please note that the brackets are very small… like u need miniature wrists. Best to order their adjustable pieces. I may give a later update on the quality.

Since I have received my order, I will cancel my credit card dispute after uploading this review.

April 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I highly recommend it!

A friend of mine recommended it. I have been a regular customer now, and I have never been disappointed with the quality of the products. The website is always easy to manipulate, and the delivery service is impeccable. I really love it!

March 16, 2026
Unprompted review
Rated 3 out of 5 stars

Finally received my items today

Finally received my items today. It took long to be delivered and also the delivery company Yodel delivered to the wrong address.
I could have given 5 stars if it wasn’t for that.
Other than that the pieces look amazing. Hoping they will not lose its color

April 23, 2026
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Rated 5 out of 5 stars

I love this website/store

I love this website/store. A woman in my bible study class had on several pieces and I fell in love.. When she told me where she got them , I was sold! I went on line, looked around and placed my first order , received it and waited to see the results. They were amazing so I ordered my second time.....

April 1, 2026
Unprompted review

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