Nevala Reviews 

41
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and design of the clothing, finding items beautiful, well-made, and feeling premium. Delivery is often reliable and fast, with customer service frequently described as friendly and helpful in resolving order issues. However, some people mentioned that the products received did not match the images or descriptions online, often being of poor quality or arriving with faults. A number of customers experienced significant delays in delivery, with some never receiving their orders or tracking information. Furthermore, some reviewers faced issues with customer service regarding returns, being asked to pay for shipping faulty items back to China.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and accuracy. Many customers report receiving... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting fast and reliable... See more

Order

People report ambiguous experiences with their orders, with many expressing significant dissatisfaction.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The company is happy to fix problems like when we received the dress it was tiny despite the size chart and they are going to exchange it for a bigger one. The dress itself looks a bit more caj than... See more

Rated 1 out of 5 stars

A scam company. Lures you in with FAKE PICTURES and your package never arrives. 100% stay away. Scumbags at their finest. I hate this company and that is very much out of character for me. But these b... See more

Rated 1 out of 5 stars

Wouldn't even give a 1 star. Ordered 3 dresses and 3 just arrived but none were the same as ordered. Nothing like, apart from colour. The ones I received aren't even on their website. Very suspi... See more

Rated 1 out of 5 stars

SCAM!!! Biggest scam and trust pilot needs to start getting people writing fake and misleading review. That they write Nevala .co.uk when they are not is their first fraud! Product quality is appal... See more


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

41 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.9

All reviews

(41)

34 reviews in the last 12 months

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