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Rated 2 out of 5 stars

Instead of working off a ladder to decorate our home kitchen/diner with its high ceiling, we thought a tower would be better. We knew nothing about such things so were recommended to Newbury To... See more

Rated 4 out of 5 stars

Good service. Timely response and delivery. Pete is fast in responding to my inquiry and implementing suggestion to include notice in FAQ for international order from US. Only hesitation to gi... See more

Rated 4 out of 5 stars

The ring we ordered is beautiful and delivery was really quick. Would of given 5 stars but stopped at 4 as it was an expensive ring and would’ve been good to receive email to say you had received, pr... See more

Company replied

Rated 4 out of 5 stars

Queried delivery times, got a really fast response and it came the next day. Item is lovely and packaging really nice.

Company details

  1. Jewellery Manufacturer
  2. Jeweler
  3. Jewelry Buyer
  4. Jewelry Designer
  5. Jewelry Store

Written by the company

Newbury's is a family run business and has over 39 Years experience. Specialising in certified diamonds we pride ourselves on being a manufacturing jewellers which now sells direct to the public, therefore passing on high quality jewellery to you at a more competitive price than in any high street shop. Whether you are looking for certified diamonds, sapphires, rubies, emeralds, or even coloured certified diamonds in modern or traditional designs, as well as solid bangles, bracelets,chains and earrings, we are the makers bringing the world of the jewellery industry to you


Contact info

3.2

Average

TrustScore 3 out of 5

50 reviews

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1-star

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Rated 2 out of 5 stars

Poor thoughtless service.

Instead of working off a ladder to decorate our home kitchen/diner with its high ceiling, we thought a tower would be better. We knew nothing about such things so were recommended to Newbury Tools. We said what we needed the tower for.
On February 28th Newbury Tools delivered a whole lot of parts that was clearly for what looked like an industrial tower with four huge legs for angled ground bracing, all totally useless for an indoors decorating job which should have been obvious.
We told NT to collect on March 3rd.
It should have been self-evident to anyone hiring out these towers that what they delivered with a charge of £67.20. was totally unsuitable for indoor decorating. Poor, thoughtless service.
Patrick Doyle - Hungerford

March 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service …

I recently bought a gold bangle & had it engraved. The service I received was outstanding & the quality of the bangle is great
I wouldn’t hesitate to recommend this jewellers
Amazing customer service & great experience

January 10, 2024
Unprompted review
Rated 4 out of 5 stars

Bangle

I purchased a bangle the quality is amazing wanted something that didn’t bend and scratch and that was solid excellent reviews and fantastic quality with my bangle would recommend this beautiful bangle to my friends and family excellent

January 15, 2022
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Rated 4 out of 5 stars

The ring we ordered is beautiful and…

The ring we ordered is beautiful and delivery was really quick. Would of given 5 stars but stopped at 4 as it was an expensive ring and would’ve been good to receive email to say you had received, processed and dispatched the item, rather than the only confirmation being a paypal receipt was nervous paying so much to an online jeweller as it can be difficult to tell between fake and real sites.

November 25, 2021
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Reply from NEWBURY'S

Thank you for taking the time for this review we can confirm an dispatch email was sent upon posting your order but will check if there was a problem with the email being delivered

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Rated 5 out of 5 stars

Great choice of jewelry and bangle I…

Great choice of jewelry and bangle I purchased for my wife was quality also arrived quickly. Will recommend to friends and family. Impressed.

November 9, 2021
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Reply from NEWBURY'S

Thank you so much for taking the time to review us it means alot to us
Best wishes
Newbury's

Rated 5 out of 5 stars

Just as expected

Excellent quality and delivery on time. Perfect thank you.

October 31, 2021
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Reply from NEWBURY'S

Thank you so much for taking the time to review us it means alot to us

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Rated 5 out of 5 stars

Gift Order

Easy to use website; order placed and acknowledged promptly. Item arrived as per order confirmation.

September 2, 2021
Rated 5 out of 5 stars

A beautiful bracelet of a very high…

A beautiful bracelet of a very high quality and standard. It is everything you could wish for. Delighted with this item. Thank you so much.

August 28, 2021
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Reply from NEWBURY'S

Thank you Irene for taking the time to leave a review, it has been our pleasure dealing with you

Rated 5 out of 5 stars

Excellent quality product ..

Excellent quality product ... delivery no problem.

August 26, 2021
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Reply from NEWBURY'S

Hello Anthony
Thank you for taking the time to do a review, it means a lot to us, it's been our pleasure dealing with you

Rated 5 out of 5 stars

Second purchase from Newburys-…

Second purchase from Newburys- phenomenally quick delivery and excellent quality items! Will definitely use again.

August 26, 2021
NEWBURY'S logo

Reply from NEWBURY'S

Hello Rose
Thank you for taking the time to do a review, it means a lot to us, it's been our pleasure dealing with you

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Rated 5 out of 5 stars

Amazing Service!

Excellent...Very happy! Mine was basically a very small order in the big scheme of things, but the communication and service from Newburys was brilliant; you'd have thought I was a very high spending customer! They kept in touch with me and kept me updated with regards to when I could expect the ring I'd ordered and it arrived perfectly packaged and on time. Very pleased, would definitely recommend.

August 12, 2021
Unprompted review
NEWBURY'S logo

Reply from NEWBURY'S

Hello Nicci
Thank you so much for your time to review us, it was our pleasure dealing with such a lovely person, once again thank you

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