New Capital Financial  Reviews 

5,531
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and exceptionally helpful, often explaining complex financial matters clearly and patiently. Many people found the customer service to be outstanding, with representatives making them feel comfortable and understood during their interactions. The service itself is frequently described as excellent, with many consumers appreciating the straightforward and easy process. People often note that the company provides effective solutions and valuable advice, helping them manage their financial stress and improve their situations. This transparent approach contributes to a highly positive user experience.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents' helpfulness, patience, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, easy, and stress-free process.... See more

Payment

Customers had positive experiences with payment, with some reviewers noting that their payments were made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Gary Hill for small business financial planning, marketing, and growth for short and long term success! Great local ideas and tips offered, what a bonus!

Rated 5 out of 5 stars

Gary was so patient and explained everything. He is so knowledgeable and his advice made me feel comfortable about my decision and this process, which will really help me financially. I am glad t... See more

Rated 5 out of 5 stars

Greg Hill was excellent to work with. He explained everything very clearly The loan will be very helpful in paying off old dept

Rated 5 out of 5 stars

Tawnia Sapp is very knowledgeable about her job. She is very pleasant and she over and beyond to help us with our debt resolution. We highly recommend her.


Company details

  1. Loan Agency

About New Capital Financial

Written by the company

With an array of products that can be tailored to each borrowers needs, there is a solution.

Our focus is on accelerating your success with an offering of benefits to help struggling borrowers and businesses get ahead. New Capital financial has helped thousands of borrowers obtain financing for a wide range or purposes at a time when lenders are being tight with money and lending.

Our team of finance professionals are committed to helping consumers and businesses obtain loans faster, easier, and with straightforward, manageable terms that work for the borrower.

When you need help in getting approved for a loan, New Capital can help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(5,531)

2,058 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zaid is absolutely amazing!!

Zaid was absolutely amazing on our call. He took great care to make sure that I understood my options and made the process clear. He also made the mountain of hardships that I’ve been feeling much lighter by helping me with a path forward. He’s definitely an asset to your company!!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Mr tyeson Manzano

Mr Tyeson Manzano hands down was the best he took his time with me and he explained everything very through to me so that I could understand and he has also taught me something about my financial situation with ease and patience mr manzano definitely gets 5 🌟🌟🌟🌟🌟

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Goes a long way

Didn't really know if this was the right move, but Travis gave me a rundown on all of my expenses and helped to show me an easier way to pay off my debt.

5-stars across the board.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

My consultant was very helpful and professional

My consultant was very helpful and kind. Extremely professional and patient.

Zaid showed me multiple options for repayment and allowed me time to review multiple offers.

I really appreciate not feeling any, "boiler room" tactics when dealing with Zaid.

I would give 6 stars if I could.

Zaid worked with me over 1.5 months to answer all my questions and concerns.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t feel overwhelmed

I was hesitant but overwhelmed to start this process. I will say Caleb Reeder made my experience great start to finish, he explained everything in detail and was patient while I thought things through. Dashboard was easy to access and I felt like a true customer and not another number. Would recommend for anyone trying to get their finances in order.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Mr Zaid Yonan

Mr Zaid Yonan. I wanted to send a quick note to express my sincere gratitude for the services you provided me today. Thank you for going above and beyond to meet my needs. Again, a huge thank you for your incredible work and support.

Dalila Alvarado

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Tyeson was very patient while getting all my information Also very clear and knowledgeable about all aspects before my signing.I was even given a contact number to call him in the future with any concerns!

July 14, 2026
Unprompted review

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