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New Capital Financial  Reviews 

5,376
•
TrustScore 5 out of 5

5.0

Loan Agency
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Review summary

Created with AI, based on recent reviews

Considering 2,193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, often highlighting their ability to explain complex information clearly. The customer service is frequently described as excellent, with many people appreciating the personalized, patient, and understanding approach. The overall service and user experience were found to be easy, fast, and transparent, simplifying processes like debt resolution and loan consolidation. Many felt comfortable and reassured by the staff's compassionate approach when dealing with personal financial matters. This supportive guidance often led to customers feeling confident in their decisions and recommending the service to others.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and great customer service... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, guidance, and... See more

User experience

Customers had positive experiences with user experience, finding it comfortable, simple, and easy. Reviewers... See more

Payment

Customers consistently note positive experiences with payment, often highlighting helpful assistance in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tyson was super helpful. He was knowledgeable and worked hard to stay connected and help me achieve my goals today. 10/10 recommend him for financial planning needs. Excellent customer service! Th... See more

Rated 5 out of 5 stars

Very professional and great explanation of saving and how everything works. Brian is a valuable source for your company

Rated 5 out of 5 stars

Tawnia Sapp is very knowledgeable about her job. She is very pleasant and she over and beyond to help us with our debt resolution. We highly recommend her.

Rated 5 out of 5 stars

Tyeson was so helpful when doing our loan consolidation. He explained everything so simply for me and made it so easy to sign up. We can't thank him enough, and I would recommend this program to anyon... See more

Company details

  1. Loan Agency

About New Capital Financial

Written by the company

With an array of products that can be tailored to each borrowers needs, there is a solution.

Our focus is on accelerating your success with an offering of benefits to help struggling borrowers and businesses get ahead. New Capital financial has helped thousands of borrowers obtain financing for a wide range or purposes at a time when lenders are being tight with money and lending.

Our team of finance professionals are committed to helping consumers and businesses obtain loans faster, easier, and with straightforward, manageable terms that work for the borrower.

When you need help in getting approved for a loan, New Capital can help.

Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(5,376)

2,103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Zaid is absolutely amazing!!

Zaid was absolutely amazing on our call. He took great care to make sure that I understood my options and made the process clear. He also made the mountain of hardships that I’ve been feeling much lighter by helping me with a path forward. He’s definitely an asset to your company!!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Mr tyeson Manzano

Mr Tyeson Manzano hands down was the best he took his time with me and he explained everything very through to me so that I could understand and he has also taught me something about my financial situation with ease and patience mr manzano definitely gets 5 🌟🌟🌟🌟🌟

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Goes a long way

Didn't really know if this was the right move, but Travis gave me a rundown on all of my expenses and helped to show me an easier way to pay off my debt.

5-stars across the board.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

My consultant was very helpful and professional

My consultant was very helpful and kind. Extremely professional and patient.

Zaid showed me multiple options for repayment and allowed me time to review multiple offers.

I really appreciate not feeling any, "boiler room" tactics when dealing with Zaid.

I would give 6 stars if I could.

Zaid worked with me over 1.5 months to answer all my questions and concerns.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t feel overwhelmed

I was hesitant but overwhelmed to start this process. I will say Caleb Reeder made my experience great start to finish, he explained everything in detail and was patient while I thought things through. Dashboard was easy to access and I felt like a true customer and not another number. Would recommend for anyone trying to get their finances in order.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Mr Zaid Yonan

Mr Zaid Yonan. I wanted to send a quick note to express my sincere gratitude for the services you provided me today. Thank you for going above and beyond to meet my needs. Again, a huge thank you for your incredible work and support.

Dalila Alvarado

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Tyeson was very patient while getting all my information Also very clear and knowledgeable about all aspects before my signing.I was even given a contact number to call him in the future with any concerns!

July 14, 2026
Unprompted review

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