Newcareclub Reviews 

495
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick and correct reply to my complainment, great help. Trustable website, interesting project. Warmly advised. Béla

Rated 4 out of 5 stars

I hope this help the people to buy good online products. But I am in qatar now, I tried, it's showing products not available in your country . The amount was deducted from mey account,when I saw so... See more

Rated 5 out of 5 stars

I never subscribed for this service as I live in South Africa and cannot really enjoy the benefits. The exchange rate and import taxes does not make this a viable option for me. I have tried to clos... See more

Rated 5 out of 5 stars

I have always experienced great service. All the products have great quality and are worth buying. Highly recommend the perfumes and the staff is genuinely kind especially Diamond who has helped me a... See more


Contact info

4.0

Great

TrustScore 4 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(495)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This account was open without my…

This account was open without my knowledge, i didn’t realise till payment were taken from my account, I emailed them straight away and they was quick in responding and closed my account, quick action taken

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted

They are helpful if I have questions they easily answers it

March 20, 2024
Unprompted review
Newcareclub logo

Reply from Newcareclub

Dear Vicente Unabia,

Thank you for your review.

We are really happy that you are satisfied with our service.

Wishing you a wonderful day!

Kind regards,
Scott

Rated 5 out of 5 stars

Helpful customer service

April 20, 2024
Unprompted review
Newcareclub logo

Reply from Newcareclub

Dear Syed Zain Abid,

Thank you for your review.

We are really happy that you are satisfied with our service.

Wishing you a wonderful day!

Kind regards,
Scott

Rated 1 out of 5 stars

very bad

everyting was wrong

April 16, 2024
Unprompted review
Newcareclub logo

Reply from Newcareclub

Hello Margo Ammermann,

We are sorry to read your review.

Please send an email to support@newcareclub.com so we can find a solution.

Best Regards,
Scott

Rated 4 out of 5 stars

Forced to change my rating

I was contacted by Newcareclub and told that they would refund my money (that they took out of my banking account without authorisation) if I changed my rating to a four or five. Below is what was emailed to me, basically forcing my hand in order for me to get my money back, which I feel is a form of blackmail.

"We will be processing the refund promptly, and you can expect to see the funds returned to your original payment method - your card (2010) within 5-7 business days.

However, I would first ask you to please take a moment to share your experience on our platform on Trustpilot (We suggest you write that the problem is taken in charge and upgrade the number of stars to 4-5 as a good rating). Once your review is posted, we'll promptly process the refund.
Click on the link to share the review: ...

April 3, 2024
Unprompted review
Newcareclub logo

Reply from Newcareclub

Dear Renee Sturgess,

Thank you for your review. We are glad that we could resolve the misunderstanding. Have a wonderful day.

Best regards,
Scott

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