The amazing quality, style and durability is definitely what has made me one satisfied customer. Tbh, their sunglasses elevate any look a fashion buyer is looking for. I legit feel like a rockstar 😎... See more
Company replied
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See what reviewers are saying
I made an order 3 months ago and I didn’t receive anything. I was filled with words on words, they asked me to wait, unnecessarily. At one point I asked for my refund because other waiting was useless... See more
Company replied
No questions asked, all over a great experience and very cost effective, durable product they have. Its design and looks make anyone very good looking person.
Company replied
Amazing quality sunglasses. Extremely stylish, they go with my vibe impeccably. Love the efficiency too, they where very quick to ship them and the packaging was very professional. I recommend the bra... See more
Company replied
Company details
Written by the company
New Department es una empresa fundada en 2022 por un equipo joven. Estamos en una misión para construir un club de gafas de alta moda. El objetivo de la empresa es liderar el mercado de la moda nacional y europea, siendo una referencia para la comunidad. Nuestras gafas de sol están fabricadas con los materiales más finos, y trabajamos en estrecha colaboración con artesanos hábiles para asegurarnos de que cada par de gafas esté elaborado a la perfección. Nos enorgullece nuestra atención al detalle, y nos esforzamos por superar las expectativas de nuestros clientes en cada paso. En New Department, creemos que todos merecen lucir y sentirse lo mejor posible, y es por eso que ofrecemos [aquí debes incluir el contenido que deseas destacar, ya que la traducción exacta puede variar dependiendo de tu intención]. También entendemos la importancia de la sostenibilidad, por lo que seleccionamos cuidadosamente nuestros materiales y procesos de fabricación para minimizar nuestro impacto ambiental. Creemos que al tomar decisiones responsables, podemos contribuir a crear un mundo mejor para las futuras generaciones. Visita nuestro sitio web y suscríbete a nuestra misión. Compra gafas de sol en New Department. Registrado en España NEW DEPARTMENT S.L CIF B0973628.
Contact info
Calle Pablo Iglesias, 29, 03600, Elda, Spain
- support@newxdepartment.com
- newdeptclub.com
Reply from New Department™
Thanks for your feedback. We’re happy to hear this!
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DO NOT BUY. They are scammers
I ordered sunglasses two months ago and I have not received them. The customer service team do not reply to your emails! It’s a scam. DO NOT BUY
August 1, 2023
Unprompted review
Reply from New Department™
Hello Kitte. Could you please tell me the order number so I can help you in the process?
We are sorry for the inconvenience caused, all orders arrive and should arrive in the hands of your customer. We look forward to a response and proceed to resolve it.
Thank you for your attention.
Perfect experience
Fast delivery, amazing quality sunglasses and packaging. I can’t wait to buy again!
August 23, 2023
Unprompted review
Reply from New Department™
Thanks a lot.
Good service. I appreciate the attention of the team throughout the purchase process….
Good service. I appreciate the attention of the team throughout the purchase process. Regarding the product: Incredible quality, unique design. Highly recommended. 10/10
August 16, 2023
Unprompted review
Reply from New Department™
Thanks Mat! We are happy for this feedback
The amazing quality
The amazing quality, style and durability is definitely what has made me one satisfied customer. Tbh, their sunglasses elevate any look a fashion buyer is looking for. I legit feel like a rockstar 😎 while rocking New X DEPARTMENT.
August 6, 2023
Unprompted review
Reply from New Department™
Thanks a lot Edward!
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Outstanding Design
The design stands out and suit a wide range of tastes, faces shapes and styles.
Great quality and costumer experience.
A must brand for shades selection.
July 23, 2023
Unprompted review
Reply from New Department™
Thanks Paula, we appreciate it.
Reply from New Department™
Thanks Enric.
Disappointed and didn’t receive anything
I made an order 3 months ago and I didn’t receive anything. I was filled with words on words, they asked me to wait, unnecessarily. At one point I asked for my refund because other waiting was useless and I didn’t even get a refund! I will proceed through legal proceedings. I’m very disappointed.
March 19, 2023
Unprompted review
Reply from New Department™
Hello Ludovica. We are sorry to hear this kind of comments and we are sorry that you had a bad experience with our brand. During the last month we have had several logistical problems and we apologize again, in order to be able to resolve this situation and deliver your product as soon as possible.
We hope to see you again soon and that your experience will be different.
Thank you very much.
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Amazing quality sunglasses
Amazing quality sunglasses. Extremely stylish, they go with my vibe impeccably. Love the efficiency too, they where very quick to ship them and the packaging was very professional. I recommend the brand 100%.
May 11, 2023
Unprompted review
Reply from New Department™
Thanks for your review Arturo. This encourages us to continue.
New Department.
Highly recommend it
I have loved my new sunglasses and everything the brand represents. The style is incredible, and it has a very fast and reliable level of response and shipping. The glasses are even better in person. I highly recommend it. 100/10.
May 15, 2023
Unprompted review
Reply from New Department™
Thanks Estefany.
New Department.
I have loved the product
I have loved the product, I am satisfied with my choice of brand, I recommend it to any other customer, not only for its comfort but also for its design which is amazing. I would personally buy again
May 5, 2023
Unprompted review
Reply from New Department™
Thanks a lot Andrea.
My new favorite sunglasses
My new favorite sunglasses! Quality, style and design! I love it 🫶🏼
April 28, 2023
Unprompted review
Reply from New Department™
Thanks Florencia.
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No doubt about the product
No questions asked, all over a great experience and very cost effective, durable product they have.
Its design and looks make anyone very good looking person.
April 26, 2023
Unprompted review
Reply from New Department™
Thanks a lot Tavica. Enjoy your sunglasses
Sick design
Sick design, edgy but wearable. Sturdy feel and the glass helps my headaches a lot
April 26, 2023
Unprompted review
Reply from New Department™
Thanks Mercè
I haven’t received my order yet
I haven’t received my order yet ! No email confirmation nothing
April 13, 2023
Reply from New Department™
Hello Alan, we sorry about this. We're working hard about the orders.
Thanks.
Excellent purchase
Products are of great quality and very nice, just as seen in the pictures, or even better! The shipments are very fast. I will definitely buy again
April 16, 2023
Unprompted review
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Instagram account was very helpfull.
Instagram account was very helpfull.
I’m wainting my sunglasses, but i didn’t recive yet the tracking number.
March 21, 2023
Reply from New Department™
Thanks Elia.
Item did not arrive no refund.
November 26, 2022
Reply from New Department™
Hi Robert, we are sorry for the inconvenience of the delay of your shipment. We will try to resolve it as soon as possible.
We apologize for the delay.
Thank you
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