New Flair ltd Reviews 24

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Had a very bad experience with sunny and team as they did renovate our full kitchen starting in May 2025 and finish it Feb 2026. As they broke our new oven while installing and told us that they... See more

Rated 1 out of 5 stars

Do not use! Absolutely terrible service. Workmanship is disgusting, uses only cheap materials!

Rated 1 out of 5 stars

Not good experience with our kitchen renovation. Untrained staff been deployed. Very poor quality of work been done. Very disappointing

Rated 5 out of 5 stars

Highly recommended, we had fitted wardrobes and a built tv unit. Best quote and workmanship around the West Midlands, all staff very friendly and helpful. They definitely work around customers and man... See more

Company details

  1. Interior Designer
  2. Kitchen Remodeler

Written by the company

New Flair is a unique, innovative design company specialising in Kitchens, Bedrooms, and Bathroom designs. We work on many small scale or large projects from residential to commercial works. We pride ourself for producing in house materials and giving you the best look within budgets and limited timescale.


Contact info

1.9

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not use

Do not use! Absolutely terrible service. Workmanship is disgusting, uses only cheap materials!

November 8, 2025
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Rated 1 out of 5 stars

Had a very bad experience with sunny…

Had a very bad experience with sunny and team as they did renovate our full kitchen starting in May 2025 and finish it Feb 2026.
As they broke our new oven while installing and told us that they will fix the oven or buy new one for us and install it.
And they took over 8 months to fix our oven and reinstall it. Very disappointing
And the quality of their work was very poor as they put untrained staff to do our kitchen units which are not installed professionally which we paid for.
Be careful while giving any house contract to them .

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Bedroom transformation

Recently has Sunny and his team to transform my spare bedroom... wow what can I say, he turned up Sunday and the bedroom was being installed Wednesday. Great Service, the team cleaned up as they worked. Great Customer Experience received.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company you can trust from…

Excellent company you can trust from the beggining to the end! We had a whole bedroom wardrobes designed and fitted for my child room.it was for his birthday present, and New Flair made anything possible to do it for us in very short time, which I am really grateful for. Fitter guys worked with us during the whole fitting process, informing us for any little details. Always checked with us if we are happy with everything. They worked very clean All the time, never left any mess behind. I highly recommend New Flair, you will never be disappointed of you choose to go with them! it's just amazing company which you can always trust! Would definetelly go back for the future, actually for the next project soon ☺️ Thanks A lot New Flair! 👏👏👏

October 14, 2023
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Rated 5 out of 5 stars

Wonderful product and service

Had wardrobes designed, manufactured and fitted. New Flair helped in choosing materials, designs and ways to use space. They showed us digital mock ups of the designs before manufacture and gave a very competitive quote.

Manufacture was completed within 2 weeks and fitting took 1 day. The wardrobes are amazing quality, and installed perfectly. All staff members are friendly and professional, they are flexible to suit the customer. Could not recommend them enough.

Will be going back to them in the future.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

One of the best company's in west…

One of the best company's in west midlands, I amnot just saying that. The process from walking in the door to my works was outstanding. The staff listened to me in the showroom putting my ideas into reality and the carpenters where clean, tidy and quick

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Full kitchen

Bought a full kitchen with appliances from these guys and they were so helpful with design. Very professional and went above and beyond to get everything right for me. Would highly recommend the company. Thank you!

November 1, 2022
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Rated 5 out of 5 stars

Highly recommended

Highly recommended, we had fitted wardrobes and a built tv unit. Best quote and workmanship around the West Midlands, all staff very friendly and helpful. They definitely work around customers and manage to fit us in from start -designing to finish this was completed in 2 weeks! The job only took the guys 2 days to complete!!! Amazing job, thank you very much!!

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Walk in wardrobe

We had a small walk-in wardobe fitted. It was done exactly as requested. The initial consultation was very helpful and the fitters were very professional, efficient and tidy. Would highly recommend

January 20, 2022
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Rated 5 out of 5 stars

I must say I am very pleased with their…

I must say I am very pleased with their work. Sure did more than I expected with such high level of professionalism. They even cleaned thoroughly after the job. Would certainly recommend them. Perfect job

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! I had a kitchen fitted recently, everything was done on time so we could have our beautiful kitchen for Christmas, they have planned my design in 3D before hand so I could see what exactly my kitchen would look like after it was finished. I'm very happy with the results.
Their customer service is brilliant!

Thank you so much New Flair :) !

January 4, 2022
Unprompted review
New Flair ltd logo

Reply from New Flair ltd

Thank you so much for the feedback! Kind regards New Flair Ltd

Rated 5 out of 5 stars

New flair Ltd completed my extension

New flair Ltd completed my extension. Fantastic planning, finished on time, couldn’t be more happier! Would recommend this company to anyone looking to get this done. They are amazing. Also great customer service. Thanks guys :)

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I had a fitted wardrobe installed in a tight small bedroom. New Flair were excellent at taking into account my worries about space and storage in such a small bedroom. They considered all options, took into account exactly what I wanted, analysed and provided information about what would be most suitable. Now that the wardrobe is installed, I’m extremely happy with the service - from the initial consultation to the carpenters/installation. The service was fast and effective, and all staff were super polite and considerate.

January 4, 2022
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Rated 5 out of 5 stars

Excellent company

Excellent company. Down to Earth owners and staff and the amazing fitters. Thorough in their processes and top notch in their projects.

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Superior quality and Fabulous service

Everything as planned. Very pleased with wardrobes. I would definitely recommend this company if you want a new bedroom. All staff are friendly and helpful from sales right through to fitters. The bedroom was installed in one day with very little mess.

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great experience from start to finish. Mr sunny (owner) in store was absolutely fantastic. Truly a gentleman that made you feel really at home and was more concerned about your needs than making the sale. The staff in the showroom was very helpful as well.
From the very helpful no pressure from Mr sunny (owner) through to the extremely friendly fitters the service was excellent. Excellent team of guys who worked well together. They arrived on time, kept the place clean and completed the Kitchen installation within the time stated. The fitters really seemed to enjoy their work and obviously took great pride in ensuring everything was as we wanted. Would recommend to anyone.

January 3, 2022
Unprompted review

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