Thank for the goood services. Even though you've delay canceling and refunding. But i trully appreciate your service. Im sorry that i had to cancel my account. Thanks alot Eugene.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although I get in this website by chance I mean not willingly but this company really have good response team to get your queries and provide solution
The person who help respond in time and clarify everything I wanted to know although I lost my money due to the fact that my country is not eligible for delivery.
Good afternoon i write a review it was a good experions what i had when i was talking to the person on the fhone when i ask to cancell my membership why there very kind to help me
4.2
Great
149 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently had to end my service
I recently had to end my service, and I was genuinely impressed by how smooth and supportive the process was. The team was professional and prompt, with a special shoutout to Nicholan—he was kind, efficient, and made everything feel easy and stress-free. Outstanding customer service!
April 21, 2025
Unprompted review
Concern
So far, Diamond is still addressing my concern, and I'm waiting for it to be resolved.
March 23, 2025
Unprompted review
Absolutely a scam
Absolutely a scam. My account showed a credit of £78 they still took £40 from my credit card
March 10, 2025
Unprompted review
I received a good escalation support by Paula
I received a good escalation support by Paula, they responded so fast and so kindly, I appreciate the help and it made things easier
March 7, 2025
Unprompted review
Its a great platform of buy product.
February 28, 2025
Unprompted review
Fast response by Imani
January 20, 2025
Unprompted review
AVAILABLE AND RESPONSIVE AFTER-SALES…
AVAILABLE AND RESPONSIVE AFTER-SALES SERVICE
January 20, 2025
Unprompted review
What a relief!
What a relief!
Mr. Alero, The Esc. Mgr. got in touch and helped to resolve the issue.
I'm indeed appreciate it.
January 9, 2025
Unprompted review
Alero is in touch and helping to resolve the issue” or “Alero contacted.”. His excellent and very professional.
I did love the products and there customer care.
January 13, 2024
Unprompted review
Alero helped me out and was very…
Alero helped me out and was very friendly. Thumbs up 👍🏼
January 3, 2025
Unprompted review
Situation arose
Everything was dealt with really quickly and I'm very satisfied
December 2, 2024
Unprompted review
The agent Marc do a great job good…
The agent Marc do a great job good service thank you Marc
December 19, 2024
Unprompted review
good communication.
March 6, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.