NEWKING STORE Reviews 141

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

When I was making order there was announced discount, announced price was 250 Euro and delivery in 48 h. When I made the order final price was not 250, but 300 and I got only 10 Euro discoun... See more

Company replied

Rated 5 out of 5 stars

Im satisfied how they handle my inquiry and i am satisfied about the product i bought

Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

SHOP DE RESELL 👟 Sneakers limités et authentiques, profitez des meilleurs prix du resell


Contact info

  • rue de Fer 139-141, 5000, Namur, Belgium

  • newking.be

4.2

Great

TrustScore 4 out of 5

141 reviews

5-star
4-star
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1-star

Replied to 63% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scamers

I order a stupid labubu,i paid but they didn't send the plush toy . The reason...u are may be a fraud,so we will take your money and u can go fok your slef. So the fraud like i am,i wish u all the worst and i hope u get bancropt fockers.

July 8, 2025
Unprompted review
NEWKING STORE logo

Reply from NEWKING STORE

Hello,

We are a small independent shop, and we do our best to protect ourselves against fraud. Our systems requested some additional information, and we simply asked you for confirmation in order to ensure the security of the transaction and proceed with your order. We speak from experience, as we have already faced similar situations. However, you refused to cooperate.

Under these circumstances, we unfortunately could not send the parcel as a precautionary measure.

We understand your disappointment, but there is no need to direct your anger toward us. Have a nice day!

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Rated 1 out of 5 stars

Be wary of no 14-day right of return. ILLEGAL MOVE!

If you do not pay for some special shipment then they will not grant you your european right of a 14-day cancellation period, which is illegal.

October 11, 2025
Unprompted review
NEWKING STORE logo

Reply from NEWKING STORE

Hello,

Items listed as standard delivery, meaning those that are not available for immediate stock, unfortunately cannot be returned or exchanged.

As a resell shop, our procedures differ from regular retail stores, and these conditions are part of our sales policy.

For any first purchase on a website you’re not familiar with, it is always recommended to review the refund policy before completing your order.

Thank you for your understanding !

Rated 2 out of 5 stars

Not very good

When I was making order there was announced discount, announced price was 250 Euro and delivery in 48 h.
When I made the order final price was not 250, but 300 and I got only 10 Euro discount for the first order.
Then after 48 h I haven't receive order l turned with the question about it. I got an answer that they can't find order with this number and it was twice
. Finally I received the order. But delivery time was far from 48 h...
Regarding your answer. In case the price changes because of size you must write this too, but not say that you have now sale for this model from 300 to 250, this is confusing.
Also under this famous 48h delivery, you must also note, if in stock.
Those supposed to be a present and I needed them for certain date.
And yes, I saw my order in my profile, that's why it was confusing that in the chat I was unswered twice that my order couldn't be found.
So I still rest on my opinion that client service is not correct.
Best regards.

September 2, 2025
NEWKING STORE logo

Reply from NEWKING STORE

Hello,

Regarding delivery times, items in stock are shipped within 48 hours, while those not in stock require 3 to 14 business days. This was the case for your order, placed on August 21st and delivered on September 2nd, within the stated delivery timeframe. All this information is clearly indicated on our website.

Furthermore, prices are displayed transparently and may vary depending on the size. If these conditions did not suit you, it would have been preferable not to confirm your order.

Finally, the €10 discount has been applied. This offer is the same for every first purchase and is extended to all our customers.

This is why we are having difficulty understanding the meaning of your comment.
We remain at your disposal for any further questions.

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Rated 1 out of 5 stars

My husband bought me some work shoes

My husband bought me some work shoes
They were too small. They want to give $20 off next order. They want you to send back at your expense. Don’t say how to get you refund or if they will give you refund

August 29, 2025
Unprompted review
NEWKING STORE logo

Reply from NEWKING STORE

Hello,
We would like to inform you that we do not sell work shoes, either in-store or online. It seems there was a mix-up with the recipient.

Rated 5 out of 5 stars

good store with real labubu’s

ordered 2 labubu’s for pick up from the store, next day already could pick it up even tho it said 2 days! So very good. Friendly workers and real labubu’s, also everywhere else they sell into energy’s for 80-100 euros here i bought them for 60! For me they get a 10/10

July 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Saw ads this store sells Labubu and i…

Saw ads this store sells Labubu and i search for it read some reviews and they say blue dots means 48hour delivery , because my niece wanted labubu for her birthday i buy for it 8 days before her birthday i thought 48hour delivery it definetly will arrive but hell no after 7th day i sent smg them they no not 48 hours its 3 to 14 days . Birthday is al gone still waithing i got trace code its says it is sent from spain it has not arrive 😒

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

I bought 2 pairs of trainers and they…

I bought 2 pairs of trainers and they sent wrong ones and sizes they offered me 20 dollars voucher to order again instead of sending me the ones I ordered it end up costing me 30 pounds to send back and they never gave me the postage back do not buy you will regret it ne00036978

March 3, 2025
Unprompted review
NEWKING STORE logo

Reply from NEWKING STORE

Hello, after checking, we are unable to identify any orders in your name that correspond to this situation.
Could you please provide us with your order number beginning with #NK?

Rated 1 out of 5 stars

Sonny Angel Scam!

I ordered Sonny Angels, and a week later, I received an email stating that the ones I had ordered were no longer available. In the online Store they still Seem to be available. They offered me alternatives, but I didn’t want them, so I requested a refund. The seller confirmed that I would get my money back, but to this day, I haven’t received anything.

March 7, 2025
Unprompted review
NEWKING STORE logo

Reply from NEWKING STORE

Hello, only items marked with a blue/purple dot are in stock (48-hour delivery). Your items were not shipped with 48-hour delivery, but with standard delivery, with a delivery time of 3 to 14 business days. All information is clearly indicated on the website.
We offered you an alternative to avoid excessive waiting. If this option didn't suit you, you could always wait.
Regarding your refund, it will be processed by PayPal shortly.
Have a nice day !

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