New Look Talent Reviews 423

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and excellent communication skills, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, especially regarding the booking process. Reviewers are particularly impressed with how well everything is explained and the support they receive. However, some customers also noted that their experience felt like a high-pressure sales operation rather than a genuine opportunity, with concerns about aggressive tactics to book photo shoots and a lack of follow-up. A few people were dissatisfied with the quality of the hair, makeup, and the overall photo shoot experience, feeling that the images were subpar and that their dissatisfaction was dismissed.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, particularly highlighting their helpfulness,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers describe the... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the helpfulness and professionalism of... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers praise the helpfulness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Pablo: Honest,commination skills brilliant. Relax but not forceful, making the situation feeling wonderful and awesome to put oneself forward. It's new to me and everyone,he is a great asset to the... See more

Company replied

Rated 5 out of 5 stars

Not long come off the phone to Paolo arranging my induction. He sounds like a great guy - really chatty, bubbly and down to earth. He’s made the whole application process easy, relaxed and enjoyable s... See more

Company replied

Rated 5 out of 5 stars

Paulo is such an incredible accommodating man. My daughter Grace was scheduled for a photo shoot and something came up that made her to miss it. Grace has been effortlessly rescheduled to have the ph... See more

Company replied

Rated 5 out of 5 stars

Paulo got in touch with me to arrange booking my photoshoot. He was very informative and helpful and answered all of my questions without hesitation. All instructions were clear and he was very organi... See more

Company replied


Company details

  1. Photography Studio

Written by the company

We proudly stand as the leading support service in the UK, offering comprehensive assistance to those with aspirations in the modelling and entertainment industries. We serve as the premier resource for individuals eager to embark on their journey but unsure of how to take the first step. In addition to our ongoing guidance, we provide practical support to help you evaluate your potential in modelling or entertainment and can aid in crafting your own professional portfolio.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Stay Away

Stay Away – High Pressure and Misleading

I strongly advise others to avoid New Look Talent Model Agency / TS Studios in Camden.

I was promised great potential and offered a “free” photoshoot (after paying £50 upfront). On the day, only a few of my outfits were used, and the photos and styling were very average.

At the end of the shoot, I was put under significant pressure to purchase an expensive package. The sales tactics were intense and emotionally persuasive. I ended up paying £780 for very little in return — just basic photos and publicly available casting website links.

There was no real support, guidance, or genuine opportunities provided. I felt misled and taken advantage of.

Please be cautious and do thorough research before committing.

September 13, 2025
Unprompted review
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Rated 1 out of 5 stars

High-Pressure Sales Tactics and Undue Influence, Avoid!

My experience with New Look Talent and their studio, TS Studios Manchester, in November felt like a high-pressure sales operation disguised as a modelling opportunity.

Aggressive Pressure: Coordinator Lewis Green from New Look Talent called and texted relentlessly to book the £50 portfolio shoot, promising immediate work afterwards. After completing the photo-shooting, I emailed Lewis asking about the promising job opportunities he had guaranteed, but he never replied to my email. This complete lack of follow-up confirms the shoot was the ultimate goal, not genuine representation. This was a manipulative lure.

Poor Quality: The £50 booking included sub-par hair and makeup and a generic 3-4 hour session. After the shoot, the Photo Editor, Kim, isolated me in a room and aggressively pressured me to buy 10 photos for an inflated price of £400 (£50 booking + £350 for 10 poor photos).

Manipulation: Despite voicing my strong dissatisfaction with the images, she insisted they were good. Feeling tired and anxious, I was manipulated into agreeing to the exorbitant price.

This agency prioritises ripping off money (£400 total paid) for a poor portfolio under duress, with no guarantee of any modelling work afterward.

Do not waste your time or money. Seek legitimate agencies that do not require such costly, high-pressure portfolio purchases.

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.
Speaking to pablo from 1st point of call made the whole process easy going threw and prepare me for the day.
The shoot was such a great day and really looking forward to recieving my portfolio.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Paulo was incredibly helpful and made…

Paulo was incredibly helpful and made clear instructions on what to expect and likelihood etc very helpful and nice.

October 3, 2025
Unprompted review
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Reply from New Look Talent

Thank you for your review! We're really pleased to hear that Paulo was helpful and clear in explaining everything. Your feedback means a lot to us, and we’re glad you had a positive experience.

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Rated 5 out of 5 stars

Spoke to Paulo regarding my application…

Spoke to Paulo regarding my application for modelling he explained everything to me and sent all the information looking to see if I have what it takes to start a career in modelling

September 29, 2025
Unprompted review
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Reply from New Look Talent

Thank you for your feedback! We’re glad to hear Paulo explained everything clearly and provided all the information you needed. Wishing you the very best as you explore your journey into modelling!

Rated 5 out of 5 stars

Had a phone call with paulo really nice…

Had a phone call with paulo really nice gave all the information for my photoshoot can’t wait to do this thank you

October 2, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for sharing your experience! We’re so pleased to hear Paulo made everything clear and helpful for you. We really appreciate your kind words and wish you the best for your upcoming photoshoot!

Rated 5 out of 5 stars

I spoke to Paulo today at Newlook…

I spoke to Paulo today at Newlook Talent Modelling and he was really helpful. He took the time to explain everything clearly and pointed me in the right direction with modelling. I left the call feeling much more confident and supported. Great experience!

October 1, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your lovely feedback! We’re so glad to hear Paulo made everything clear and left you feeling confident and supported. That’s exactly the experience we aim to provide — we really appreciate you taking the time to share it!

Rated 4 out of 5 stars

I got in touch with Paulo he explained…

I got in touch with Paulo he explained to me the whole process and it was very simple to understand he’s a nice guy wish him the best

October 1, 2025
Unprompted review
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Reply from New Look Talent

Thank you for your kind words! We’re delighted to hear Paulo made everything clear and easy to understand — he’ll really appreciate your message.

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Rated 5 out of 5 stars

Paulo helped me with the whole process…

Paulo helped me with the whole process and walked me through the steps. Quite easy to understand. Great service

October 1, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your feedback! We're so pleased to hear Paulo made the process clear and straightforward for you — we’ll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

Paulo is a lovely man and very…

Paulo is a lovely man and very professional,made me really excited to get booked in

October 1, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your lovely feedback! We’re so glad to hear Paulo made you feel excited and confident about your booking — we’ll be sure to share your kind words with him.

Rated 5 out of 5 stars

Effortlessly rescheduled photo shoot

Paulo is such an incredible accommodating man. My daughter Grace was scheduled for a photo shoot and something came up that made her to miss it. Grace has been effortlessly rescheduled to have the photo shoot and this is an opportunity she has been looking forward to . She can't wait to start her journey into modelling career. Thanks so much .

October 1, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you so much for your kind words! We’re delighted to hear Paulo was able to assist and make the process smooth for Grace. We’re glad everything has been rearranged and wish her the very best as she begins her modelling journey.

Rated 5 out of 5 stars

My experience for new look talent

My experience for new look talent. Was really welcoming and friendly people.. they work to get you the work you want...
Thank you new look Talent for help with my modelling career..

September 30, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you so much for sharing your experience! We’re really glad to hear you felt welcomed and supported throughout the process. Our team always aims to help every model take the right steps toward their goals — wishing you continued success in your modelling journey!

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Rated 5 out of 5 stars

Great service

The phone call service I had with Paulo was great, kind gentleman, really made sure to give me as much information as possible would recommend

September 30, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your feedback! We’re delighted to hear that Paulo provided helpful and thorough information. We really appreciate your recommendation!

Rated 5 out of 5 stars

Spoke to Paul the other day and made me…

Spoke to Paul the other day and made me feel at ease and explained everything, I cannot wait to come in

September 25, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your feedback! We’re glad to hear Paul made you feel at ease and explained everything clearly — we really appreciate your kind words.

Rated 5 out of 5 stars

Spoke with Paulo today

Spoke with Paulo today, he was very helpful and a joy to talk to! He explained the process to me clearly and answered any questions I had. He is a credit to your team. Thankyou.

September 30, 2025
Unprompted review
New Look Talent logo

Reply from New Look Talent

Thank you for your kind words! We’re thrilled to hear that Paulo was helpful and made the process clear for you — he’ll be delighted to hear your feedback.

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