I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
As a new customer I was looking for a better source for my carbonless forms, the former company had changed their stock and the impression barely made it through to the second sheet and almost never m... See more
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Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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Always a pleaseure working with…
Always a pleaseure working with NewPrint! The customer service is so personal and the delivery is fantastic!
April 17, 2025
Reply from Newprint
Thank you for your wonderful feedback! We’re truly grateful for your continued support and delighted to hear that our personal service and reliable delivery have made a positive impact. Working with you is always a pleasure, and loyal customers like you remain at the core of everything we strive for. We look forward to supporting your future printing needs!
This great Canadian company did an…
This great Canadian company did an amazing job printing our Team's hockey cards. They were very helpful in answering any questions I had and their recommendation on the card specs (16pt C2S, Gloss Lamination, without round corners) was fantastic. These aren't like hockey cards, they are hockey cards. Everyone on the team was very impressed and wondered where we got these. The speed in which we received the cards was also shockingly fast. I cannot recommend newprint enough. I'm looking forward to utilizing their services again.
February 25, 2025
Unprompted review
Reply from Newprint
Thank you so much for the wonderful feedback, John!
We're absolutely thrilled to hear that you and your team loved the hockey cards. It means a lot to us that the Hockey Cards quality, and customer service made such a great impression. We're especially glad our recommendation on the card specs worked out perfectly, your satisfaction is exactly what we strive for! Hearing that the whole team was impressed and curious about where the cards came from is the kind of feedback that truly energizes our team. We’re grateful for your trust in Newprint, and your kind words reaffirm our commitment to delivering excellent service, quality products, and fast turnaround every time. Thank you again for your support. We can’t wait to work with you on your next project!
Very helpful and knowledgeable
Very helpful and knowledgeable. Made my experience super quick and easy. Very responsive.
April 14, 2025
Reply from Newprint
Hi! Angelique. Thank you very much for your thoughtful review! We're truly happy to hear that your experience was smooth and easy, delivering that level of service is something our team is genuinely committed to. Being helpful and responsive is a value we all take to heart, and your feedback means a great deal to us. We’re excited to assist you with your next order!
Just a standard order of double sided…
Just a standard order of double sided business cards but they were produced extremely quickly and the quality was more than acceptable. They were able to turn it around more than a week sooner that the quickest delivery date I could get from the dreaded Vista Print (yuk!)
April 8, 2025
Reply from Newprint
Hi! Dave. Thank you and we truly appreciate you taking the time to share your experience. Even with a simple order, we do our best to give each project the care and attention it deserves.
We’re really glad to hear that your business cards arrived earlier and that the quality met your expectations. It means a lot to know we could meet your needs.
Thank you again for trusting us and we’d be more than happy to work with you again anytime!
Amazing quality
It was good quality of printing and careful wrapping to protect the products!
April 11, 2025
Reply from Newprint
Thank you so much for the great feedback! We're thrilled to hear you were happy with the print quality and the extra care we put into packaging your order. Every detail matters to us, and it’s always a joy to know it made a difference for you. We’re grateful to be part of your creative journey and excited to work with you again soon!
Repeat customer
Very quick reply to enquiries. Competitive pricing. Very accommodating with changes and very pleasant to deal with via phone or email. Repeat customer
April 10, 2025
Reply from Newprint
Hi! Mike. Thank you so much for taking the time to share your feedback! We’re pleased to know that your experiences with our team have been consistently positive. We truly value the trust you’ve placed in us, particularly as a repeat customer. Your continued support inspires us to maintain the highest standards of service. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
Reply from Newprint
We appreciate your kind words and are thrilled to hear you enjoyed your experience.
Very pleased with the order I placed
Very pleased with the order I placed. They did a great job.
March 31, 2025
Reply from Newprint
Hi! Cecile. Thank you for your feedback! We're delighted to hear that you’re pleased with your order. Providing quality service is always our priority, and we truly appreciate your support. We look forward to serving you again!
Always great customer service from Erin.
March 28, 2025
Reply from Newprint
Thank you so much for sharing your kind words! We’re thrilled to hear that Erin provided you with excellent service. She is truly a valued member of our team, and we’ll be sure to pass along your appreciation to her. We’d be happy to welcome you back on your next order!
Website is very easy to use
Website is very easy to use. Prints look fantastic. Showed up a week or two after ordering them. Thanks!
March 28, 2025
Reply from Newprint
Hi! Justin. Thank you so much for taking the time to share your thoughts! We’re so glad to hear you found the website easy to use and that the prints turned out just as you wanted. We're grateful for your support, and if there's anything else we can do for you or if you have another order coming up, just let us know – we’re always here to help.
Top quality experience
It is an easy-to-use website that makes submitting and having my first 3 books printed easy. The final product was produced and delivered ahead of the schedule and the books turned out perfect.
March 28, 2025
Reply from Newprint
Hi! Bill. Thank you so much for your feedback! We're really glad to hear that our website made it easy for you to get your first three books printed. It’s great to know the final product turned out perfect and that we could deliver ahead of schedule. Our goal is to make the process as smooth as possible, so we’re happy it worked well for you. If you ever need anything else or have more books to print, just let us know – we'd love to help!
Beautiful cards and brochures
We are a startup business that relies on fast and beautiful quality printing and newprint delivered early and super high quality! If moms business needed high volume printing on time, I'd send her there for sure.
March 26, 2025
Reply from Newprint
Hi! Tom! Thank you so much for sharing your experience with us—it really means a lot. Feedback like yours helps keep us motivated to deliver the best quality and service we can. We’re genuinely honored that you’d recommend us for your mom’s business too! Whenever you need us, we’re here and can’t wait to work with you again soon!
Best print shop in the country!
Best print shop in the country! Highly recommend! Always wonderful to deal with and they produce quality products for fair prices. We tell everyone to go here!
March 27, 2025
Reply from Newprint
Hi! Jenny. Thank you so much for such a thoughtful review! We truly appreciate you taking the time to share your experience with us. It’s been a real pleasure working with you, and we’re so glad to hear that you’re happy with everything. Your recommendation means the world to us, and we’ll continue doing our best to ensure we provide great quality and service every time. Thanks again for your support—it really makes a difference!
Reply from Newprint
Hi! Justin. Thank you so much for your kind words! We’re really grateful for your trust and are so glad to hear we’ve been able to meet your expectations all these years. It’s a pleasure working with you, and we look forward to many more!
Better then expected
Better then expected
The quality of the product was better then expected
Thank you
March 19, 2025
Reply from Newprint
Thank you for trusting Newprint! We sincerely appreciate you taking the time to share your positive review. It truly means a lot to us that the product exceeded your expectations. Your feedback motivates us to continually enhance our offerings and provide the best possible service. We look forward to welcoming you back soon!
Great communication
Great communication. Friendly staff who sent regular reminders and a great final product.
March 19, 2025
Reply from Newprint
We really appreciate your feedback and are so glad you’re happy with both our service and the quality prints. Your satisfaction is our priority, and we’d be more than happy to assist you again with your next order—just let us know!
it's my first order and havent received…
it's my first order and havent received yet. hope its what i expect
March 19, 2025
Reply from Newprint
Thank you for your order! We truly appreciate your trust in us, and we understand the excitement of waiting for your first order. We genuinely hope it meets your expectations and we're here to assist you in any way.
First time using New print
First time using New print. I haven't received my order yet but I was pleasantly surprised by how easy it was to order. Their website easily uploads the graphics and fits them to their templates with ease. I was stressing about getting this project done and NewPrint made it such an easy painless project and at a great price! I'm excited to explore what other products can fit my business needs. Thank you!
March 19, 2025
Reply from Newprint
We truly appreciate your kind words and positive feedback! We're thrilled to hear that you found our website easy to use and that you were able to complete your project with ease. We strive to make the ordering process as simple and straightforward as possible. We're excited for you to explore our other products and services and look forward to helping you with your future projects. Thank you for choosing NewPrint! We’re here to make your printing experience simple, affordable, and reliable
Reply from Newprint
We appreciate your kind words! We strive to make ordering easy and provide excellent service and look forward to serving you again.
Reply from Newprint
Thank you for sharing your experience! We’re so glad to hear that you’re happy with the cards. Your feedback is truly appreciated, and we look forward to the opportunity to serve you again!
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