I was a little skeptical to order medication online. I had heard bait and switch issues with other companies. Your pricing was exactly what I was told, no high pressure sales. As for the renewals came... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using NewSelf’s weight loss medication program, and I have to say, it’s been an incredible experience! The pricing is really affordable, which made it easy for me to commit. Signing up was... See more
Company replied
The price was very reasonable. I felt that the doctors that were in charge of my prescription really wanted to know how I was feeling and doing. I am getting ready to find out how to do a maintenance... See more
Company replied
Fantastic service, great value, and the best packed/shipped meds I've seen - great attention to detail. I've had other telehealth shippers have meds arrive with burst ice packs. NewSelf always arrives... See more
Company replied
Company details
- #23 of 34 best companies in Health Consultant
- #23 of 44 best companies in Online Prescription Medication Vendor
Written by the company
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
Contact info
521 5th Avenue, 17th Floor, 10175, New York, United States
- 8554953111
- support@newself.com
- newself.com
4.4
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam! This does not work. They will bind you into a membership and you will be denied the opportunity to cancel. Overall terrible experience. Costing over $900 for fake products.
April 10, 2026
Unprompted review
Reply from NewSelf
The agent posting this review declined to provide information that tied them to a legitmate experience with our company.
easy process
Getting approved and the medication delivery is easy. The directions are a bit confusing. I only know what to do because my husband is taking the shots.
April 28, 2026
Reply from NewSelf
Hi Linda! Thank you for your feedback! We’re really glad to hear the approval and delivery process has been easy. We also appreciate you pointing out the confusion around directions—that’s something we’re actively working to improve. In the meantime, our team is always here if you need any guidance
Best Service!
I’ve been using NewSelf’s weight loss medication program, and I have to say, it’s been an incredible experience! The pricing is really affordable, which made it easy for me to commit. Signing up was a breeze, and I received my medication quickly without any issues. Since starting, I haven’t had any headaches, which was a concern I had initially, and I’m happy to report I’ve lost weight and feel amazing!
I’ve already referred several friends, family members, and coworkers, and they’ve all had similar positive experiences. Everyone loves the program so far! If you’re thinking about trying it, I definitely recommend it. It’s been a game changer for me.
April 28, 2026
Reply from NewSelf
Hi Alicia!
Thank you so much for sharing this! We’re really glad to hear the program has been such a positive experience for you from the easy signup to how you’re feeling now. It means a lot that you’ve trusted us enough to recommend us to your friends and family.
We’re excited to keep supporting you on your journey!
NO medication with supplies NO contact
I did not receive the medication with the supplies when they were delivered. I have reached out to the company multiple times with no response. They consistently text me when my medical information wasn't done. However, now the website, the text numbers, nor customer support will contact me. Very disappointed.
April 24, 2026
Unprompted review
Reply from NewSelf
Thank you for bringing this to our attention, we quickly corrected the underlying issue and reshiped your order.
I don’t want to quit just want to be…
I don’t want to quit just want to be put on hold for the month to month payment until I take off hold to try this
April 28, 2026
Reply from NewSelf
Thanks for reaching out! No problem at all—we can place your account on hold so you won’t be billed monthly. Just contact our support team and we’ll get that set up for you.
I was a little skeptical to order…
I was a little skeptical to order medication online. I had heard bait and switch issues with other companies. Your pricing was exactly what I was told, no high pressure sales. As for the renewals came as expected with zero issues. As someone who has tried everything to loose weight (2 stomach stapling surgeries) I have been very pleased with this program. I was realistic about my goal weight and am currently 5 pound below goal with 3 months to go. Extremely pleased with the service and product. Thanks
April 28, 2026
Reply from NewSelf
Hi Cathy! We truly appreciate your thoughtful review—thank you. We know trust is a big part of this journey, and we’re glad we were able to provide a transparent and reliable experience for you. And congratulations on being below your goal weight—that’s amazing progress. We’re happy to be part of your journey!
Reply from NewSelf
Hi Kathleen! Thank you for your review! We’re glad to hear everything was delivered on time and that our team was able to respond quickly to your questions.
Excellent service
Paper work is requested early enough so that prescriptions are delivered in a timely fashion. Communication is ecellent. Product is effective.
April 28, 2026
Reply from NewSelf
Hi Margaret!
Thank you for your feedback! We’re glad to hear the process has been timely and that communication has been strong throughout. It’s great to know the product has been effective for you as well—we truly appreciate you sharing your experience.
Reply from NewSelf
Hi Kat! We appreciate your feedback! Happy to hear it’s been a great experience so far.
Reply from NewSelf
Hi Krystal! We appreciate your feedback! Happy to hear it’s been a great + quick experience so far.
Process was very quick and easy
Process was very quick and easy. Support staff is very helpful. The price was very reasonable.
April 28, 2026
Reply from NewSelf
Hi Shannon! Thank you for your feedback! We’re glad to hear the process was quick and easy, and that our support team was helpful along the way. We appreciate you highlighting the value as well!
I’ve never lost weight this fast!!
Everything was super easy from signing up
to receiving medication. Everything is sent by 1-day shipping. Customer service is very responsive and polite. 10/10 recommend NewSelf to anyone. The medication works, I’ve lost 30 lbs in 5 months.
April 27, 2026
Reply from NewSelf
Hi Conor! Thank you so much for sharing your experience! We’re thrilled to hear everything has been smooth from signup to delivery, and that our team has been responsive along the way. Losing 30 lbs in 5 months is an incredible accomplishment—congratulations!
Reply from NewSelf
Hi Richard! Thank you for your feedback! We’re glad you had a quick, friendly, and well-priced experience—that’s exactly what we aim for.
Easy fast economical
April 27, 2026
Reply from NewSelf
Hi Veronica! We appreciate your feedback! Happy to hear everything was simple, quick, and cost-effective.
The review is premature since I haven't…
The review is premature since I haven't started yet
April 26, 2026
Reply from NewSelf
Thank you for sharing! Totally understandable—we’re glad you got started smoothly, and we’ll be here if you need anything once you begin.
Customer service is great and it works
Customer service is great and it works. I have lost 50lbs in 6 mos and certainly would be more if I ate better and actually worked out
April 26, 2026
Reply from NewSelf
Hi Scott! Thank you so much for sharing this! We’re glad to hear you’ve had a great experience with our customer service—and 50 lbs in 6 months is an incredible achievement. You should be really proud of that progress!
Happy with response and cost
The response and the whole process was easy and at a lower cost than another program I had been using.
April 26, 2026
Reply from NewSelf
Hi Sue! Thank you for your feedback! We’re glad to hear the process was easy and that you found it to be a better value compared to your previous program. We appreciate you sharing your experience!
It took a while…but I am now loosing…
It took a while but I am now loosing weight and not eating as much. Doctor replies to me within a day if I have questions. Very happy with it overall.
April 26, 2026
Reply from NewSelf
Hi Debra! Thank you for sharing your experience! We’re glad to hear things are working for you and that you’re starting to see progress—that’s what matters most. It’s also great to know our doctors have been responsive. We appreciate you being part of NewSelf!
Newself is ONLY good for delivering Terzepatide
Unfortunately I must once again retract my recommendation for NewSelf. After three weeks I still have not received a useable vial of sermorelin. More than half a dozen phoncons and multiple messages on this problem, Newself just seems incapable of following through on their product. So, I would still recommend Newself for Terzepatide ONLY. DO NOT waste your time or money on ordering any additional products, like sermorelin. They just are not up to the task.
April 11, 2026
Unprompted review
Reply from NewSelf
Can you provide a bit more information so we can look into this?
Do not Hesitate try them today if you…
Do not Hesitate try them today if you want to take back your life. I have been with newself now for about 3 months I'm already 32 pounds down I feel great 👍
April 26, 2026
Unprompted review
Reply from NewSelf
Hi Margalie! Thank you so much for sharing this! 32 pounds in 3 months is an incredible accomplishment—congratulations. We’re so glad to hear you’re feeling great and having such a positive experience with the program!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.