New Skills Academy Reviews 

3,366
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the digital learning platform very easy to navigate and truly appreciate the wonderful ability to study completely at their own comfortable and relaxed pace. Many users happily mention that the available online courses offer great value for money and provide a very wide selection of interesting subjects to explore. However, some reviewers were not happy with unexpected subscription charges and automatic recurring renewals appearing on their billing accounts. Additionally, a few people felt that certain course materials felt a bit too basic or somewhat outdated for their specific learning needs.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the website is easy to use and... See more

Product

Clients share ambiguous opinions on product offerings, noting a huge variety of courses to choose from that... See more

Subscription

Users describe negative interactions with subscription due to unexpected recurring charges and automatic... See more

Value for money

People report positive experiences with value for money, highlighting affordable and inspirational courses.... See more

Price

Consumers find pricing policies to be a source of frustration and unexpected charges. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to navigate site. Plenty of course choice, whether it's to broaden knowledge or to gain a first insight. That said I do wonder how often content is updated, as some can be a little outdated (legi... See more

Rated 4 out of 5 stars

Decided to take a marketing course to firm up some of my knowledge. It was really worthwhile. I enjoyed using the newskills platform and found it really rewarding when I completed the course and got m... See more

Rated 4 out of 5 stars

I'm finding the course on animal psychology really interesting and like how it is broken into smaller chunks with modules making it easier to process and complete. I am more of a visual learner wh... See more

Rated 4 out of 5 stars

It is a great way to get back into work and refresh your skills after a long break away. I have completed many courses so far, and it has given me back knowledge, and learnt how things have moved on... See more


Company details

  1. Education & Training

Written by the company

Join over 675,000 students who have taken one of our 750+ online courses. Study at your own pace and gain a certified qualification

Unlimited Course Access to 700+ courses for only £99 per year!

Written by the company

Find out more on our unlimited offer here - https://newskillsacademy.co.uk/subscription
New Skills Academy - An award winning business
As a family business we are dedicated to first class customer service. Our ethos as a family and as a business is treat everyone with respect and to be honest, helpful and respectful. This ethos has helped us win 6 awards for education, with our proudest moment coming when we won the Natwest Entrepreneur of the Year Awards for Family Business.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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3.7

All reviews

(3,366)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good value for money

The content of each course is great,easy to follow and with clear instructions. The person presenting the course speaks clearly and well.

The layout of the courses is good with a small test at the end of each module to help imprint information on the learner's mind.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Love this site!

Love this site!! I've taken so many courses during covid pandemic and a few of them helped me get a job afterwards. Definately coming back to get more.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent courses

The courses are excellent - easy to use and very useful. It's brilliant that you can dip in and out when you have time but your progress is saved, and being able to download and save course notes is very helpful.
Prices are great too!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great site for learners with difficulties

I have adhd and some learning difficulties and I find this site very helpful. They have different ways to learn (listening and reading) as well as a focus mode that only shows relevant information. I’m thoroughly enjoying learning through new skills academy.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I’m really happy with the promotions…

I’m really happy with the promotions and rewards this company offers- because of which I have been able to study a lot more courses than I ever would have been able to afford! Furthermore successfully completing these courses has better helped me to achieve much more from job interviews.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend NSA

New Skills Academy offer a wide range of online courses for us as a business to complete when time is available. Customer support are always helpful as well and prompt in their replies. Also, very competitive prices!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I recently enrolled in a course with…

I recently enrolled in a course with New Skills Academy and found the platform easy to use and navigate. The course content was clear and accessible, and I appreciated being able to study at my own pace. The materials were well-structured, and the certificates are useful for showcasing learning.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great courses and easy user interface

The courses I have undertaken - varying from business training to Microsoft excel training- have been very informative. The courses are broken down into modules which are concise. The tests at the end of the courses are usually challenging but achievable.

There are hundreds of courses on the platform and you can choose ones that suit your requirements and interests.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

New skills Academy offers a wide range of courses for anyone looking to enhance their knowledge or gain a brand new qualification. The courses being online also makes it easier to access them as I can complete modules when I have the time around my day job.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

my experience is amazing with this…

my experience is amazing with this company, i have learnt so much and i am finally able to learn about the career i want to do in the future, the layout of the work is amazing, easy to understand, i wouldn’t pick any other company to do my work with

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I found this website via Facebook and the proceeded to get my dog grooming diploma, my pet first aid certificate and now I’m doing my dog training one, this website explains everything, there’s an option to listen to the modules, there’s everything you’d need to get a qualification that you want to get, I mean I’m only sixteen and I’m more qualified than my boss at this point! I absolutely love this website and I definitely recommend it!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have done multiple courses with new…

I have done multiple courses with new skills academy . Easy to follow , and the fact they can be done at your own pace along side a job or a busy family life is a bonus . Easy access and you can even refer back to it once the course is complete . Would highly recommend to anyone wanting to learn new skills

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

“I recently completed the Pet First Aid…

“I recently completed the Pet First Aid course with New Skills Academy and I’m so glad I did. The lessons were clear, easy to follow, and covered everything from handling minor injuries to recognizing more serious health issues. I really liked that the course included practical examples and step-by-step guidance—it made me feel much more confident that I could help my pet in an emergency.

August 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great variety of courses but some down sides too

Great variety of courses whether up-skilling IT knowledge or looking for a new direction of employment. Plus that you can do more than one at a time to combine up-skilling and learning something new.
Beware though, not all employers will recognise qualification(s) as CPD and that courses I have worked through have ‘indicated’ a practice / reading time which can be rather long and then even longer for your time spent on the unit to be recognised; can’t complete until all units have been recognised as competed. This can be frustrating when up-skilling or refreshing knowledge.

August 21, 2025
Unprompted review

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