Newstarace Reviews 76

If minus possible I would give
Badest quality of dresses I ever seen
Spent. 125,63 us dollar for nothing

This is a scam and clothes are fake and cheaply made. There will be no refund once you order from them nor a return label to send anything back. They advertise cotton and linen and what you are getting is garbage or something similar. It's a scam! Do not order anything from them. They will not refund you!!

I ordered a green tye dye dress for my sons wedding. 3 months later I received a RED (EW!) dress. SMH! After several email attempts I finally got 1/2 my money back. I want that dress! Does it exist ? Do these companies that scam us receive any repercussions???

I have returned these shoddy clothes for a refund only to find that the package is being held at customs waiting for this company to pay their due and collect the return. They have been advised that the package has been there for weeks now.

This company has scammed me and I am not sure what to do. I ordered a dress that was nothing like the picture when it arrived, spending $68 in total. It took almost 2 months to arrive. When I returned the dress they made it very difficult and I spent $19 more dollars to send it back exactly as they demanded. I now have confirmation from USPS that it has been returned and they refuse to respond to me or refund the money. They are scam artists hoping I will give up.

I have been send 4 items ( linen tops ) and 3 are not anything like what I ordered. I have tried to contact the company and am waiting to see how to return the items and get a refund. The 'embroidered top' is a plastic stick on 'fake' embroidering..really cheap and tacky clothing. For $42 each Australian..it's very disappointing . Never again 😒

SCAM ALERT… If there was 0 star that’s what it would get, products look’s nice in photos but in reality it’s garbage, keep your money and stop making scammers rich. I ordered a dress and a tank top, dress came in wrong size and top was wrong order. It’s been hell dealing with customer service, I think I am dealing with a robot name Carl because I keep getting the same email every time o request to return my order. You will not reach a live person so don’t wast your time. Product in garbage and your money in the garbage. SCAM!!

I bought a dress for $90. It came in the mail and was cheaply made with no embroidery as advertised but flowers on the fabric. It wasn't linen It was polyester. When I asked to return it they offered me 18% back. After many emails they gave me an address to mail it back. After proving it arrived they stop all contact.

I got 3 items from them today and I just threw them all straight in the rubbish bin. Disappointed. The shirt was totally different from the website photo where they use real linen fabric good quality. What you actually get is a poor quality nothing like the website photos. The dress a blurred printed picture on a fabric I didn't ask for. Stiff cotton. The pants look pathetic and nothing like the website photo. Again a fabric you didn't ask for. Never again !

Photos are not a representation of what is sent. Descriptions of style and materials are a lie. Can't cancel even within 24 hrs as stated on website. They only give partial, miniscule refund and expect the customer to pay for shipping,taxes and tariffs. No labels on clothing. This is a horrible SCAM!

Cheap material. Photos are AI generated and not remotely close to the product you end up receiving. The dress I received looks like it was made from a shower curtain. Not sure who is churning butter these days, but if you do, these dresses would be for you. It is nothing more than a cheap frock. Horrible customer service when you attempt to get your money back. SCAM. Stay away and save your money,

If I could give 0 stars. I would. On 5 Sept I ordered 3 dresses. To date I have only received 2 COMPLETELY INCORRECT items. I have contacted the “company “ only to be told that I will only receive a refund if I send back the items to CHINA at MY COST. I am at a complete loss as to why I should be financially responsible for their error. Before ordering, I checked to see where the company was based. The website says Portland, Oregon. This is obviously a complete lie as all communications come from China and they ask for items to be returned to China. THIS COMPANY IS A COMPLETE SCAM.

ABSOLUTE SCAM RUN AROUND.
Misleading advertising- products cheap poorly made synthetic nothing like the organic look.Sent items straight back & chased for 2months my money- NO REFUND NOR CARE.
Address on website states NSW then find out they are in CHINA ( No doubt false too) Typical FAKE A.I response below ( DISGRACEFUL & REPORTING TO CONSUMER PROTECTION TO PROTECT OTHER CONSUMERS.

Hi Miss,

Order ID: NSRYIO73109

We're sorry to hear that the product you received doesn't match the description on our website. We understand how frustrating this can be, and we apologize for the inconvenience.

To resolve this issue, we offer the following options:

Option 1: Partial Refund
Keep the incorrect product and receive a $42 partial refund.

Option 2: Return for Full Refund
Return the incorrect product to the following address:
Here's our return address regarding the item/s that you want to return for a refund.
Your local post office will give you the return number and receipt which you need to send in this email.

Receiver: Dai Zhihao
Address: Haoyu Supply Chain, Tuode Industrial Park, No. 1 Road, Jiaoli East District, Zhongtang Town
City: Dongguan
State: Guangdong
Country: China
Zip Code: 523000
Phone number: 16655093557

Please note:
1. You'll be responsible for return shipping costs.
2. Items must be unworn, unwashed, and in their original condition.
3. A return tracking number is required for a refund. Refunds will be processed within 7-15 business days.

Please let us know your preferred option.

I ordered what looked like a really cute dress and when I received it it literally looked like it could be used for a bad Halloween costume. The quality was so poor and the sizing didn't match what was one their website. I sent them an email to return the item and get a refund. They offered to exchange it but I would have to pay the difference in price which they said was 60% of the original price. I never told them if I needed to size up or down so why would it be an additional $40 to exchange a $55 dress. The second option was to keep the item and get a $17 refund or I could keep the item and get a $20 store credit. The dress they sent me was so ugly I would not want anything else from them.

The stuff on their website looks so cute but the material is not at all as it looks in the pictures. I think they use a filter or doctor the pictures somehow. I order a lot of stuff online but this was an awful experience. Please take my advise and despite how cute you think something looks just look elsewhere.

AI generated ads that misrepresent the clothing. Takes over a month to arrive because it's obviously a bogus company from who knows where. Clothing didn't fit the description. For example, a fall colored dark orange/rust colored shirt in their ad came to me looking like a neon orange traffic cone color. I contacted them to return it and they said we can give you a partial return of $6 (my order was $91) or a discount of $9 to buy more from them. You cannot return items whether you like them or are satisfied or not. Buy boho clothes locally or from reputable websites with addresses and phone numbers listed.

A+++++++++++++++++++

I was a little surprised because I actually received a very beautiful lace dress...

They’re selling cheap polyester Chinese FAKE garments. Basing themselves on US brands and copying them however the material they use is dreadful quality and only cheap polyester rendering any patterns into smudgy prints which is typical of polyester.

They do NOT sell what they show in their pictures. They have the cheek to add “linen” blend into their description but what arrives in pure polyester rubbish. They are completely misleading the Western World! They need to be monitored as they’re everywhere now with their fake LVs etc… BEWARE!!

What I received was nothing like the photos on the webside!! I ordered linen, but this is not linen!!!
Shame on you!

I did not receive what what pictured In the website. Ordered 5 linen shirts. All too small. Very thin see thru material. One is completely different than pictured. I can't say it's even linen.
I have exchange 13 emails. They are giving me the run around. Offered $50 refund on $135 of product. I filed a dispute with the credit card company and they asked me to clear the dispute and they would help me. Knowing that I can not file a dispute for the same charge again. There is no info on the website about where these are made. It's obvious by the slow shipping and the packaging it's china. The website says to contact for returns and refunds but there is not information on the policy. Because obviously they won't give one.