Newswire.com Reviews 307

Terrible service, and absolutely useless support.

1. We paid for Guaranteed Media Placement as our client wanted, and then out of a sudden Newswire stopped providing the service and refused to give eta. We waited for 2 weeks and eventually found a great and cheaper replacement for this.

2. Support can never solve any problems at all, so I'm not sure why even keep them?

3. We requested a refund for one of GMP, and it was promised to arrive in 10 days, but it has been over 2 weeks already and still no news. And we even cannot choose where we want to get the refund to. You don't support our common payment methods and we had to use one payment partner, so when the refund is issued they will receive it, and we hope we can get it back from them, but this is a terrible experience with newswire.

And recently we were informed that prices would increase. So their service worsens on a monthly basis, but prices increase? That's an "amazing" development for the company to lose absolutely all clients.

Absolutely don't recommend to anyone to use this, and we are lucky that we are quickly finding more opportunities and solutions without Newswire.

Simple, intuitive and functional

Great service and team to work with. Great results so far!

Has helped us secure some good press mentions

Customer support is very efficient

Not 5 stars as very long cancellation notice means we are paying for almost a year when we no longer need the service

I've used a variety of wire services across my decades-long career in PR and Newswire has been my favorite by far. It is easy to use, a strong value, and I appreciate the customer service team's fantastic help whenever I have a question.

I've used Newswire for a year now. It's intuitively designed and easy to use. When press releases need tweaks before they can go out on the wire, the team gives us actionable feedback on what to do. Our press releases are heavily circulated and persist on sites months or even years later. Very satisfied with this service.

Straightforward, easy to use, lots of option to choose from depending on your needs, staff was friendly and easy to communicate when needed.

Very easy to use service for broad reach. Online platform is super convenient and simple to use for someone who needs to use such service once in a while.

We value our partnership with Newswire. They have enabled us to get consistent traction with news and content for over a year now. An area that could be improved upon is involvement from higher level team members who bring valuable strategic input.

We're very pleased with our Newswire service, our team and everything they're delivering for us helping us get the word out about our business. The quality of the writing of our releases, the ideas they've brought to us, and the timeliness they've offered when we needed it were exceptional.

Excellent customer service! I never have an issue reaching my account manager, and getting problems resolved.

Newswire provides ease in press releases.

Newswire is an easy, straightforward platform to use with excellent customer service.

Newswire is easy to use. Publishing press releases takes only a couple of minutes and does not distract from my day-to-day tasks. Their review process is usually faster and super reliable. I recommend using Newswire.

Easy to use and fast! I've used this for many recent press releases and they make it very quick and easy to format and submit a release. Our releases got widely viewed when released and we love how much data we get on where it was picked up.

I use Newswire for North American distribution each time I have a strategic launch or update to announce. Good reach and timely reporting.

Setting up our press release was easy, we were able to hyper target our audience and the customer service setting up our account and eblast was top notch.

Great Service. Exactly what we were looking for.