Next Data Nørresundby Reviews 

116
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TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.6

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(116)

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Rated 1 out of 5 stars

for the sake of protection of the customers

Dear follow citizens.
I hereby not to be a naysayers but for the sake of protection of the customers i feel like i have to warn you from doing a business with this store called Next-data.dk
and located at : Østerbrogade 79 9400 Nørresundby
And here's what had happened to me with him. On the day of 11-12/11/2020
I purchased an item from the store located at the address mentioned above. So apparently the item turned out to be not the right one. As any customer i brought it to the onwer attention telling him that item is not the right one and i am seeking either to have it be replaced or i get my money back which is a normal thing to do.
But what shocked me was that the owner refused to work with me. Instead he humiliated me without even returning my money back to me.
So therefore folks i feel as it's my duty to warn you. I don't want to see anyone of you going through the same situation i have seen

December 7, 2020
Unprompted review
Next Data Nørresundby logo

Reply from Next Data Nørresundby

The truth of the matter is,
You asked us to order a very specific water cooler for your pc,
we order the item home and you paid for it in the store.
You then said there is an issue between your cooler and the bios.
Since you open and used the item we could not give a full cash refund.
The law your quoted to us of 2 week refund only applies to items bought online.
We did how ever offer you a part refund that your refused.
After your several emails threating us with blackmail to go on a social media campaign
lying about what happened we were forcing us to involve to police.

We are sorry your cooler didnt live up to your expetations
but since its a specific ordered item we are unable to fully refund,
due to that fact it us used and box slightly damaged.

We in Next-Data Nørresundby have no problem working with customers in any case
with item as we pride ourself on been able to give one on one time with our customers,
but your conduct in the store and the fact 3 people waiting to speak to us got a annoyed
with you for not listen or understanding danish law i could not help.

Mvh
Bext Data

Rated 5 out of 5 stars

The best.

I am most satisfied with the service, the knowledge and staff.
I get all the help I need and more. When it comes to laptops and pc, I will always return to Next Data Nørresundby.
It is very recommendable.

December 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Customer service in its true meaning!

As good as it gets when it comes to customer service & knowledge.
The guys working there will always try to help you out in the way that works best for you, not necessarily the best for them every time - meaning that they would recommend cheaper solutions for you if that's what you want. That's why I trust them and will always go back to them for help.

December 29, 2018
Unprompted review
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Rated 5 out of 5 stars

Personalized Recommendations

I was introduced to the daily manager of Next Data 'Mark' by a common friend. While we didn't know each other well, I thought why not give this smaller store a chance and see if they know their stuff.
I'm someone who usually knows my way around computers, and I was looking to buy a new one, but Mark completely shattered my idea of knowledge; this guy knows EVERYTHING about computers!

We were quickly able to find a killer PC within my budget, but as we both realized it had a bit less RAM and a smaller Hard-drive than I would prefer.
So Mark simply installed those extras, for a very affordable price.

All in all I feel I got an amazing deal on that PC!

July 4, 2017
Unprompted review
Rated 5 out of 5 stars

More/better than I came for

I came in for a uncommon defect with my laptop, after explaining what happened they fixed my problem fast and next to that, they explained me how and what everything went peanuts. But even better, they also gave advice on how to optimise everything. I thought it would be something expensive (trust me, I'm bad with this stuff). But it was free advice and they even offered to help me get it started, seeing as the price is cheap and they could have easily abused my lack of knowledge, I highly recommend them for service and price.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Professional standard.

Walked in with a "broken" laptop and within 10 minutes the problem was found! Experienced that my laptop was restarting alot and really needed to finsh my end of year exam without any interruptions,feared the worst that my Document was gone forever. I was told to keep calm,sit down and let the wizards do their magic. After half an hour, the problem was fixed and was told my document was saved before it shut down. The problem may have been simple but in reality what i was so surprised about was that the staff didnt try to scaremonger me by saying i may need a new such and such. Simply acted professionally,did their job quickly and explained to me what went wrong. Also charged me a price but it was lowest i have ever been for a problem like this. Really have to hand it to the staff in Next Data,real professionals at work! Keep it up!

June 29, 2016
Unprompted review
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