iQ Smart Dash Cam - 1K

iQ Smart Dash Cam - 1K Reviews

A product’s star rating is calculated as the average of all its reviews.


Nextbase logo

Sold by Nextbase

www.nextbase.com

•

29.6K Reviews

4.1

The information on this page is based solely on product reviews written by customers of Nextbase via Trustpilot.


Here’s what people highlighted

Quality

3.9

18 ratings

Value for money

3.5

18 ratings


Product details

  • Brand: Nextbase

All reviews


Rated 3 out of 5 stars

It cannot record anything at night. Once streetlights are turned off, the camera sees absolute black, even in bright moonlight. Hopeless for night time protection from vandalism or hit and run drivers. By comparison, my Ring doorbell sees fine in same light level. My old 2023 cheaper Nextbase dashcam was better, although still not usefully clear. Live view clarity is so poor, I cannot read a car number plate two metres in front of the camera in daylight. I can read it when I playback recordings from cloud. I do not understand why this cameravcan see nothingnat night! My Ring cameras have the option to switch off their infrared lights if viewing through glass, which reduces definition but still sees in the dark. Seems Nextbase design their cameras for city areas that are constantly well lit, not suburbia or rural streets. Shame, as I like the ability to connect instantly. It worked perfectly using 4G, even when car was parked about 300 metres away from my home. However, after I connected the device wirelessly to my internet, it is slow to load, sometimes freezing. I can't seem to revert to it just using 4G.

Quality: 3
Value for money: 3
Rated 3 out of 5 stars

Its ok, poor signal sometimes and live view isnt as clear as I hoped for.

Quality: 3
Value for money: 3
Rated 5 out of 5 stars

Great bit of kit

Rated 5 out of 5 stars

amazing item and top quality

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Once the setup teething problems were resolved the camera and app are performing first glass. A bit of a problem with location data bit hope that will resolve too

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Does what you need, easy to install

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I’ve had nothing but issues with the Nextbase iQ since buying it. Within days it was showing wrong details, and support was painfully slow, one reply every few days. Six hours of driving footage just disappeared, and even with a paid subscription, it wasn’t recoverable. The live 4G barely works half the time. For the price, it’s been a huge letdown. Honestly, a cheap dashcam would’ve caused fewer headaches.

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

easy to set up , great app

Quality: 5
Value for money: 5
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Reply from Nextbase

Thank you for leaving a review, we are glad you are enjoying our products! We are always here for support if needed! Have a lovely day 🙂

Rated 2 out of 5 stars

The device does not stay active for long enough in Parking mode. The quality of the videos are very poor. Almost impossible to read the number plates of cars only a few meters away…

Quality: 2
Value for money: 2
Rated 1 out of 5 stars

Totally unreliable product.

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

This is the second iQ I have now purchased. I've got one in my Jaguar XF and I have bought another for my wife's Jaguar F Pace. The second one would not connect to the rear camera so I was sent a replacement very quickly. I could not get it to register to my phone but with the great help from Ruby we got it up and running great. Now about the iQ, I think they are a fantastic Dash-Cam and the things it can do is brilliant, especially SOS mode and Witness mode. Witness mode let's me see exactly what the camera sees.

Quality: 5
Value for money: 5
Nextbase logo

Reply from Nextbase

Hello,

Thank you for taking the time to write your review, we really appreciate your feedback regarding your experience with our product.

If there's anything else that we can do to help, please don't hesitate to get in contact.

Thank you so much for such a great review.

Kind regards,

Lewis

T
he Nextbase Review Team

Rated 3 out of 5 stars

No different from any other very hard to add cameras not very pleased

Quality: 5
Value for money: 3
Rated 5 out of 5 stars

Excellent device, much better than older models

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great product

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

Not happy at all customer service still hasn't contacted me back nearly a week since I emailed to find out why my camera wont go to sleep and is always on park mode it's looking like this is going to be sent back as I don't fancy having to buy a new hybrid battery for my car ..

Quality: 4
Value for money: 1
Nextbase logo

Reply from Nextbase

Good Afternoon

Thanks for taking the time to leave us a review.

We really appreciate the feedback that you have provided, I'm sorry to hear you experienced issues with your IQ.

I can since see you have contacted our support and your issue was resolved.

Please get back to us if you require any fu
rther assistance.

Kind regards,
Kelly
Nextbase Review Team

Rated 5 out of 5 stars

Works perfectly- shame about the rear camera

Quality: 5
Value for money: 5
Nextbase logo

Reply from Nextbase

Hello Joe,

Thank you for your positive feedback. I am happy to hear about your experience with our new iQ model. I have emailed you regarding the rear camera so we can help get it working for you.
If you have any further comments or if there's anything else we can assist you with, please feel fre
e to let us know.

Kind regards,
The Nextbase Review Team

Rated 5 out of 5 stars

I have tested the front camera specifically for parking mode, and it functions quite as promised. The main issue I've encountered is that rain and humidity lead to numerous false motion detections. I anticipate that the system will perform even better when the rear camera comes into operation. -- Edited 13 March 2024 The rear camera is now functioning properly. As a surveillance system for my needs, I believe it is the best product available. It features three channels and radar motion detection, which does not deplete the battery, even if I need to leave my car stationary for days. While there's a lot of room for improvement—for example, I need to apply a filter for motion detection to view actual events that occurred while parked because it still records some events without any activity—I would appreciate a widget for the app, for instance, to easily disable parking mode for a set period if you need to clean your car or adjust proximity settings. Additionally, I would like a fourth camera to be positioned pointing at the cabin from the rear, ensuring coverage of the back windows, or alternatively, for the rear to have two channels. I would also appreciate a battery pack from the company. However, as I mentioned, for my needs, I haven't found a better product.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Been using for a few days in a work van. Been design more for a car so rear facing camera would be useless for me. I had one incident where camera frooze for about 30 mins. Without a subscription all feature wouldn't work still waiting on couples to be added.

Quality: 5
Value for money: 3
Rated 2 out of 5 stars

Poor video quality for the price and to use the features you have to pay a subscription not worth it at all.

Quality: 2
Value for money: 1