Next gen mobility went above and beyond. The owner Rob was personally available to answer any questions or concerns, which there weren’t many concerns. They swapped my shipping almost instantly upon r... See more
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- #1 of 8 best companies in Motor Scooter Dealer
- #4 of 51 best companies in Bicycle Store
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Absolutely an awesome deal
Ordered wheel on Wednesday, wheel arrived Friday. 40 miles in commander max has been nothing short of an exceptional value for absolute beast of a wheel.
My great friend Bob is awesome
My great friend Bob is awesome! I'm someone who had never even touched an electric treadmill in my life, and since I had enough money... well, I simply ordered the latest Leaperkin model from the best store, haha. And when I say best, I mean the price, customer service, and above all, they're very friendly. Thanks to my great friend Bob, when more models I'm interested in come out, of course I'll buy them here! ✌️
Received in good time
Received in good time , product works as advertised ,connected to my phone programs, very easy to set up, did most of set up by itself . E6+ Thank you Next Gen . I will be getting the extra battery soon.
Simply the Best
Their communication was beyond my expectations. Kept me in the loop on a regular basis since I had to order my product. It showed up on time, there were a couple extras and they let me know when they were coming and they showed up on time. There were no hiccups no surprises and even though I live in another state they will be my go-to from now on. They have the good products, best prices and best customer service. I was even able to chat with someone on a Sunday evening and they answered all my questions. To sum it up they're simply the Best!
First of all unbeatable price
First of all unbeatable price. But it was the total experience. I asked a question via chat and was answered within minutes. EUC shipped and arrived very quickly. Couldn’t have been better.
Good business
Prompt shipping, good price, great service. No issues, highly recommended
Customer support and quality assurance…
Customer support and quality assurance are TOP NOTCH! That alongside my EUC being sent in literal minutes made this such an easy experience and an absolute 5+****’s!
The DEFINITION of small business the right way
I’m sooo glad I was referred to Next Gen Mobility for my first EUC purchase. It was the Nosfet Aero. This company is what America was built on, customer service, caring, and communication. The owner was very helpful and on point. I would highly recommend
Great service shipped same day i placed…
Great service shipped same day i placed the order!
Speedy and box came in one piece all…
Speedy and box came in one piece all contents inside were spotless
Next Gen Mobility is next level
I pre-ordered a euc and my experience has been positive. Great communication with Rob answering my questions. Fast delivery. I would definitely order from NGM again without any hesitation!!
How customer support is approached…
How customer support is approached needs more professionalism. Requesting too much unnecessary demands on customer before simple actions are taken. Which would always put the customers off from further business. This behavior happen each time a situation arose, showing a lack of experience with proper customer support that we are used to in the US. Sometimes when a person is new to handling support themselves, even though they experienced it on the other side, it can be challenging.
Next Gen Mobility has your back
Rob of Next Gen Mobility is one of the hardest workers you'll ever meet. Almost running the business by himself. You can expect one on one attention when needed most.
Very satisfied with the service that I…
Very satisfied with the service that I received and fast response!
Nextgenmobility has been the best
Nextgenmobility has been the best! And to be honest their customer service chat system on their website is GRADE A!!!! Súper responsive and ALWAYS had an answer/solution for anything I needed! I recommend them to anyone interested in purchasing from them!
Next gen mobility will take care of you
After discovering a defect with my aero i contacted them about it and got a quick response as usual. After a few emails back and forth about the issue Rob immediately got the warranty replacement part sent out to me. Couldn't ask for better service
Best company and aftercare!!!
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