Next Level Paintball Reviews 

362
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team members for being exceptionally helpful, friendly, and knowledgeable when discussing various options, ensuring everyone feels fully welcomed and well informed. People also highlight the fantastic value for money, noting that the special deals provided make planning memorable family celebrations and weekend parties completely worthwhile. However, some reviewers were not happy with communication, pointing out evasive responses regarding service details and frustrating phone interactions where calls were abruptly disconnected. These individuals felt that the overall approach felt unreliable and lacked the transparency they expected during their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly team members who provided... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with helpful staff members who... See more

Customer service

People report positive experiences with customer service, highlighting very friendly staff who provide... See more

Value for money

Users describe satisfaction regarding value for money, frequently highlighting incredible deals, helpful... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great customer service and staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharkie was fantastic!! My daughter mentioned my birthday coming up and he was more than helpful to do a super deal. Couldn't ask for better service. Highly recommend for a fun day day out with family... See more

Company replied

Rated 5 out of 5 stars

Tia was absolutely lovely and provided me with lots of information! Made me feel very welcome and comfortable and came out of this interaction very happy with what I'd bought.

Rated 5 out of 5 stars

Great enthusiasm from team..Mike from England..friendly fun enthusiastic..got a great deal for presents for our boys. Thanks Mike..can’t wait for them to experience


Company details

  1. Paintball Center

Written by the company

Enjoy awesome Paintball days out with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(362)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paint balls

I'm not a kept woman, but Sharkie was fun, knowledgeable, and a true professional at his game. I bought the best value pack possible. Money and time worth spending. I hope.

September 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Spoke today with Keaton today about The…

Spoke today with Keaton today about The next Level paintball experience.. He’s got intrigued with the free couple of tickets with your first 3 and then the more questions I asked and the more excited I was getting. Great customer service and friendly chap! Keen to get in there

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, the person that attended us seemed happy to do so and was clear. Recommended

September 21, 2026
Unprompted review
Next Level Paintball logo

Reply from Next Level Paintball

Thank you for taking the time to leave a 5-star rating! We’re thrilled that your team had an awesome experience with Next Level Paintball, and we look forward to creating great memories with you again soon.

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Rated 5 out of 5 stars

Christmas Presents

Saw the paintball stand. Couldn’t walk past! Had to stock up on some Christmas presents for the family! So impressed with the packages and price! Thanks Sharkie for taking care of me! See you on the course!

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Sharkie was fantastic!

Sharkie was fantastic!! My daughter mentioned my birthday coming up and he was more than helpful to do a super deal. Couldn't ask for better service. Highly recommend for a fun day day out with family and friends

September 2, 2026
Unprompted review
Next Level Paintball logo

Reply from Next Level Paintball

Thank you for taking the time to leave a 5-star rating! We’re thrilled that your team had an awesome experience with Next Paintball, and we look forward to creating more great memories with you.

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Rated 5 out of 5 stars

Sharkie was very professional and…

Sharkie was very professional and inviting and very helpful and straight forward with everything.

August 21, 2026
Unprompted review
Next Level Paintball logo

Reply from Next Level Paintball

Thank you for the fantastic 5-star review! We’re delighted to hear that Sharkie made your experience such a positive one. We’ll be sure to pass on your kind words — it’s great to know that her professionalism, helpfulness and straightforward approach made such a great impression. We hope to see you again at Next Level Paintball soon! 🎯

Rated 1 out of 5 stars

SCAM DONT BUY

SCAM
Manipulative people.

They were in Melbourne Central handing out flyers and manipulated my boyfriend into buying them, they even did a "deal" where he got 24 tickets instead of 12 because my bf wanted to leave, they are just there for the $120 and that he was saving.
They are very sly and know people are out looking for a paintball experience when there are extra charges on-site and online, and that the site is nowhere in Melbourne.

FYI they have been running for YEARS, I experienced the same exact thing when I was a minor, at the Royal Melbourne Show I was interested in paintball and they coerced me and my parents to buy a bunch of tickets, not mentioning any place or extra fees saying "everything was covered". This happened in around 2017. They are also named Delta Paintball too.

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Great packages for fun

Met with Sharkie. Great help, super knowledgeable and happy to discuss ins and outs particularly with respect to kids participation.

August 12, 2026
Unprompted review
Next Level Paintball logo

Reply from Next Level Paintball

Thank you for your wonderful 5-star review! We’re delighted to hear that you had such a great experience with Sharkie!
We look forward to creating a memorable Paintball experience!

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