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Nextory Reviews 

8,218
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Good reading tool, nice ux. Edit: after getting hold of support, we got to a appreciated solution. Outdated: Did not honor last cancel date. Unclear or bit scammy pricing logic. Claimed you c... See more

Company replied

Rated 5 out of 5 stars

I am an avid audiobook listener. I've used several apps and platforms. Nextory is by far the best of them all. You pay one reasonable monthly cost and have unlimited access to the entire library. My f... See more

Company replied

Rated 1 out of 5 stars

Did not even find the book and the charges came right after, their team declined to refund me back even though charges came out as totally surprising to me. Too expensive service not recommended at... See more

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Rated 5 out of 5 stars

The app is great for audiobooks and ebooks. I love that my books automatically download when I start listening, so I don’t need to remember it myself before going offline, for example doing travels. I... See more

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Company details

  1. Book Store
  2. also in
  3. Movie Streaming Service
  4. Multimedia and Electronic Book Publisher

About Nextory

Written by the company

Nextory was founded in Stockholm in 2015 with a clear and passionate mission: to make reading and listening more accessible, inspiring, and enjoyable for everyone.

As one of Europe’s leading digital subscription services for audiobooks and e-books, Nextory offers hundreds of thousands of stories—from gripping thrillers and cozy romances to personal development gems and timeless classics.

Our app is designed for curious minds and busy lives. Whether you're commuting, cooking, or winding down before bed, you can dive into your next great read or listen anytime, anywhere. With titles available in multiple languages and a wide range of categories, there's something for every mood, moment, and member of the family.

Nextory is available across 10+ markets and continues to grow—bringing the joy of storytelling to more people every day.

Why choose Nextory?
  • 📚 A wide and ever-growing library of audiobooks and e-books
  • 🌍 Multilingual selection across various genres
  • 📱 Easy-to-use app with smart features like offline listening and bookmarks
  • 👨‍👩‍👧‍👦 Multiple profiles so the whole family can enjoy
  • 💡 Perfect for personal growth, entertainment, or winding down

Start your story with Nextory today.

Contact info

Promotion box for Nextory

Discover Books & Audiobooks Anywhere

Download Nextory to enjoy books and audiobooks on iOS and Android.

4.2

Great

TrustScore 4 out of 5

8K reviews

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Replied to 98% of negative reviews

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4.2

All reviews

(8,218)

2,727 reviews in the last 12 months

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Rated 1 out of 5 stars

A scam

I had a very disappointing experience with Nextory due to what appears to be a serious technical issue on their side. After completing only one trial registration and authorizing a single 3D Secure payment, two separate accounts were apparently created without my knowledge or consent. I never knowingly created, configured, or used the second account, yet I was later charged €19.99 for it.
This charge is particularly problematic because the account I had actually registered was still supposed to be covered by a free trial. Despite this, the payment was taken from the other account, even though I had never given a separate authorization for a second subscription or completed another 3D Secure verification. In other words, I made only one 3D Secure authorization, and it is not legally acceptable to use that single authorization to justify a payment relating to a different account or an additional subscription that I never requested.
Customer service did not provide a clear technical explanation of how this duplicate account was created, nor did they provide convincing evidence that I had consented to the second subscription or authorized the €19.99 payment. Their failure to demonstrate a valid, separate authorization raises serious concerns regarding the legality of the charge and the proper handling of my payment information. A payment cannot reasonably be considered valid when it concerns an account I did not create or use and when no distinct consent or 3D Secure authorization was provided.
The situation was confusing, frustrating, and required repeated efforts to obtain answers and request a refund. I believe Nextory should investigate this technical malfunction, cancel the unauthorized subscription, and reimburse the amount charged without valid authorization.
I strongly recommend checking your account details and bank statements carefully after signing up for a trial, as technical errors may result in duplicate accounts and unauthorized charges.

October 15, 2026
Unprompted review
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Reply from Nextory

Hello, and thank you for taking the time to share your review.

We’re sorry to hear about the confusion surrounding the duplicate account and €19.99 charge. We take reports of possible technical or payment errors seriously. Please contact us at customerservice@nextory.com so we can investigate the account and charge details further.

Kind regards

Rated 5 out of 5 stars

Works well

Works well and lots of books.

October 7, 2026
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Reply from Nextory

Hi Petri, and thank you so much for your wonderful review! 🤗

We’re truly delighted to hear that you’re happy with our service. It means a lot to us!

Wishing you a fantastic day, and please don’t hesitate to get in touch if there’s anything else we can help you with.

Kind regards,
Tuva

Rated 4 out of 5 stars

I like the audio and interpretation

I like the audio and interpretation; it is coherent with what the history shares. The app pricing is affordable, and the notifications to follow up are funny. However, it is limited in the amount of literature they have; I am more into classic literature, psychology, and Latin American authors, and in this matter are limited.

June 7, 2026
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Reply from Nextory

Hi Gloria, and thank you so much for your feedback!

We’re truly happy that you took the time to share your suggestions for improving the app. Thank you so much for that! I’ve forwarded your request to our product team so they can take a closer look at it for future updates to our service. 💫

If you have any more ideas or thoughts on how we can improve, please don’t hesitate to get in touch—we really appreciate your input!

I also wish you a wonderful week ahead!

Kind regards,
Tuva

Rated 5 out of 5 stars

Nice and smooth

Nice and smooth! ❤️

September 20, 2026
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Reply from Nextory

Hello,

Thank you for taking the time to write a review! We’re so happy to hear that you find Nextory nice and smooth. ❤️

Rated 1 out of 5 stars

I wanted to cancel my subscription

I wanted to cancel my subscription, and found that it is impossible.

September 28, 2026
Unprompted review
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Reply from Nextory

Hello, and thank you for taking the time to leave a review. We’re sorry you had trouble cancelling your subscription.

To cancel, log in to [My pages](https://support.nextory.se/hc/en-us/articles/206474909-How-do-I-cancel-my-subscription), go to **Subscription & Payment**, select **Cancel subscription**, and follow the steps until you see the confirmation. You’ll receive a confirmation email; please check your spam folder if you don’t see it. 

The subscription remains active until the next billing date, so cancellation must be completed at least one day before then to avoid another charge. According to our terms, it is the customer’s responsibility to cancel on time.

Kind regards
Ida

Rated 5 out of 5 stars

Good subscription for the amount you pay

Good subscription for the amount you pay

September 14, 2026
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Reply from Nextory

Hello,

Thank you for taking the time to write a review. We’re happy to hear that you think our subscription offers good value!

I wish you a greate day!

Kind regards,
Ida

Rated 5 out of 5 stars

This app is awesome

This app is awesome

August 16, 2026
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Reply from Nextory

Hello Linn,

Thank you for writing a review and for your kind words! We're so happy to hear that you think our app is awesome.

Rated 4 out of 5 stars

Good reading tool, nice ux.

Good reading tool, nice ux.

Edit: after getting hold of support, we got to a appreciated solution.

Outdated:
Did not honor last cancel date.
Unclear or bit scammy pricing logic. Claimed you can cancel on said date but actually deducted price already on said date and support is just bots.

September 23, 2026
Unprompted review
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Reply from Nextory

Hello Jarno, thank you for updating your review. 

We’re glad to hear that you like the reading tool and user experience, and that our support team was able to find an appreciated solution.

Kind regards,
Ida

Rated 1 out of 5 stars

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE, AWFUL SUPPORT TEAM!
They keep telling me I am not subscribed to any email list and I keep receiving promotional emails. This company is chaotic.

September 16, 2026
Unprompted review
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Reply from Nextory

Hello Martin,

Thank you for taking the time to write a review. We’re sorry to hear about your experience with receiving promotional emails. We appreciate your feedback and have passed it on to the relevant department.

Rated 1 out of 5 stars

Did not even find the book and the…

Did not even find the book and the charges came right after, their team declined to refund me back even though charges came out as totally surprising to me. Too expensive service not recommended at all.

September 1, 2026
Unprompted review
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Reply from Nextory

I’m sorry the book you were looking for wasn’t available and that the charge came as a surprise. Refunds are normally only granted for unauthorized charges or technical errors. If the subscription was still active when the charge was made, the charge is generally not eligible for a refund.

To avoid future charges, you can cancel your subscription through **My Pages** on the website. You’ll retain access until the end of the current billing period. Please don’t initiate a refund through your bank, as this can pause your subscription and delay processing.

You can read more about payments, refunds, and subscriptions here: https://support.nextory.se/hc/en-us/articles/27007626325650-Payments-Refunds-and-Subscriptions

Rated 2 out of 5 stars

Greedy app

Greedy, no carryover of unused hours but they’re keen to ask you for more money when hitting the cap. Bad terms for a customer. Watch out when downgrading your plan, they take your money one month prior and there’s no refunds.

September 3, 2026
Unprompted review
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Reply from Nextory

Hello Heli Ellen,

Thank you for taking the time to write a review and share your feedback. We’re sorry to hear that you’re unhappy with the handling of unused hours, plan changes, and refunds. We’ve passed your feedback on to the relevant department.

Kind regards,
Ida

Rated 1 out of 5 stars

Created an account without my consent — and bot support makes it impossible to delete

I received an unexpected "Welcome" email for a paid trial subscription (179 SEK/month) that I never signed up for. Nextory allows accounts to be created using people's email addresses without requiring any basic email verification or double opt-in.

When I reached out to their customer support requesting immediate cancellation and GDPR data deletion, I received an unhelpful automated bot reply telling me to set up a password, log in, or download their app just to cancel an account I never authorized in the first place.

Forcing victims of unauthorized sign-ups to jump through technical hoops just to remove their personal data is unacceptable. Fix your account verification process and provide real human support for privacy issues.

August 28, 2026
Unprompted review
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Reply from Nextory

Hello Neo,

Thank you for taking the time to share your review. We’re sorry to hear about your experience with the unexpected account creation and the difficulty you encountered when trying to cancel and request deletion of your data. We’ve forwarded your feedback about the verification process and support experience to the relevant department.

Kind regards,
Ida

Rated 5 out of 5 stars

Nextory, magick in your ear & vast library for all tastes

Nextory is a very good platform for listening to all your favourite books! I really enjoy the vast library of all of my faves so I can have them in my ear whilst doing daily tasks like walking my dog, relaxing in the couch or just a cozy moment for myself 💖 I am really happy with the service and would definitely get it again :) Great value for money, super fast to create an account and endless libraries for all tastes 💖🦇😎

August 4, 2026
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Reply from Nextory

Hello,

Thank you for taking the time to write such a lovely review! We’re so happy to hear that you enjoy Nextory’s vast library and listening experience. 💖

Kind regards,
Julia

Rated 5 out of 5 stars

Unexpectedly great

I got a deal for 3 months free and I have to say I'm so impressed with this app. I love the AI librarian more than I expected to because it really does give me the obscure things I'm asking for, in the target language I'm looking to learn. Very neat. I like the UI and I have no complaints, really.

August 14, 2026
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Reply from Nextory

Hello,

Thank you for writing such a kind review! We’re so happy to hear that you’re enjoying the app, especially the AI librarian, and that you like the user interface 😊️

Kind regards,
Julia

Rated 4 out of 5 stars

Love the books but would like new books…

Love the books but would like new books and in order pls

August 18, 2026
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Reply from Nextory

Hi Marijana,

Thank you for your feedback—we’re glad you’re enjoying the books! Could you clarify what you mean by having the books “in order”? If you’re referring to a specific series or looking for particular new titles, please share the name so we can better understand your request.

With kind regards,
Julia

Rated 1 out of 5 stars

Why bury your cancelation information…

Why bury your cancelation information in a tonne of links. From a simple trial to over 6 months of continued deductions.

August 23, 2026
Unprompted review
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Reply from Nextory

Hello Godwin, thank you for taking the time to write a review. We’re sorry that you found the cancellation information difficult to locate. When creating an account, customers accept responsibility for cancelling before the next billing date; charges for an active subscription are therefore not refundable. You can cancel via **My Pages → Subscription & Payment → Cancel subscription**, and you’ll receive a confirmation email once it’s complete.

Kind regards,
The Nextory team

Rated 5 out of 5 stars

Very nice applicatif

Very nice applicatif, simple with a lot of choice!

August 18, 2026
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Reply from Nextory

Hello Jeremy,

Thank you for your lovely review! We’re delighted to hear that you find the app simple and enjoy the wide choice of content.

Kind regards,
Ida

Rated 5 out of 5 stars

Total satisfaction

The voice and the offline mode when traveling where we dont have internet ...

August 14, 2026
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Reply from Nextory

Hello Baiche Nasreddine,

Thank you so much for your wonderful review! We're delighted to hear that you enjoy the voice and offline mode features when traveling. Your satisfaction means a lot to us.

Kind regards,
Ida

Rated 5 out of 5 stars

The last subscription I would cancel!

The app works great. Lots of books, audio and ebooks.

August 19, 2026
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Reply from Nextory

Hello,

Thank you so much for your kind words and for sharing your positive experience with our app! We're glad to hear you enjoy the wide selection of books and that everything is working great for you.

Kind regards,
Ida

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