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NextPax is a leading travel technology provider specializing in advanced channel management solutions. We connect over 600.000 properties worldwide to major online travel agencies like Booking.com, Airbnb, and Expedia. Our cutting-edge platform helps property managers and hoteliers automate distribution, maximize bookings, and optimize operational efficiency—all in one place. Whether it's vacation rentals or hotels, we make property distribution simple, seamless, and scalable.
P.J. Oudweg 4, 1314 CH, Almere, Netherlands
3.0
8 reviews
Hasn’t replied to negative reviews
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A disaster!!
Technical issues are happening every day. The system doesn't sync cancellations properly and availability is kept closed for days and days. Nobody is responding to emails or sending generic answers but the issues are not being solved.
This Nextpax really helpfull for us whom doing business at hospitality. It's simple and easy, also you gain the control for setting the system unlike some other system. It's already synchronized with many other popular OTA. And they also have a great customer service that very helpfull. There's couple of time i got troubled with the system and they gave me very fast response to help me solving my problem.
Reply from NextPax
Thank you for your kind review! We're glad to have supported you from the start and are here to help whenever you need us.
NextPax is verry supportive to us, as a property owner.
Since the beginning, when we were in the process of registering our property to an Online Travel Agent, the person in charge of NextPax always give their hands to help us, when we faced difficulties for it.
Later, the person in charge were also reminding us to accept some reservations, if we forgot to accept it.
Reply from NextPax
Thank you for your wonderful feedback! We’re happy to have been able to assist you every step of the way.
Great service and support, highly recommend.
Reply from NextPax
Thank you for your 5-star review! We’re thrilled to hear you’re happy with our service and support.
We are pleased with the assistance and the effort I got from NextPax. Speaking with the customer service team helping us get exactly what we was looking for. However, some updating progress may be delayed, but it is not a concern.
Reply from NextPax
Thank you for your feedback! We're glad to hear you're pleased with our service and support. We look forward to continuing our partnership!
I have been a NextPax partner for almost ten years. NextPax is a fantastic channel manager, a fantastic partner and although my PMS has a direct integration with booking.com I refuse to change this integration and depending on the month I get more reservations from booking.com than I do from Airbnb.
Reply from NextPax
Thank you, Terry! It’s been a pleasure working with you over the years. We’re thrilled to see our partnership delivering great results and look forward to continuing this success together!
Few errors. But I lost £80 because the extra guest fee didn't come through from Airbnb, simple stuff. No offer for them to rectify either.
Reply from NextPax
Hello Charlie,
Thank you for your feedback. It seems the issue with the extra guest fee resulted from how the settings were configured on your end within our system. Unfortunately, this caused the fee to be missed during your first booking via our platform.
Our team has also reached out several times to assist with your listings and channel connections but hasn’t been able to connect. We’d still like to support you, so please feel free to get in touch.
Kind regards,
The NextPax Team
Incredible bad service
we work in vacation rental business since 5 years and have tried to work with this channel manager.what a bad idea! they are not able to connect correctly the properties to any of the OTA except airbnb.we have wait more than 3 weeks to have the first connection and all with error, we have only lose our time
don t work with them
Reply from NextPax
Hello Sho Moi,
We’re sorry to read this review. Connecting properties to multiple OTAs can have its challenges, particularly when specific setups or external factors come into play. This doesn’t reflect the experiences most of our partners have with us. If you’d like to discuss further, we’re happy to help.
Kind regards,
The NextPax Team
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