Nassau Financial Group Reviews 

It was a pleasant conversation. Jasmine just wanted to verify my name an information . Haven’t had any problem with the company.

Debbie was very knowledgeable and complete with her explanation of my policy.

Easily , accommodating, timely

Dawn H was professional as well as personal. Very helpful and knowledgable.

Elizabeth was very knowledgeable about my insurance questions. She also updated all my information—email etc.

Love the ladies I dealt with . They were very empathetic, pleasant,listened to what my situation entails, offered solutions and went out of the way to assist me. This was specially true ofDebbie D. Went beyond what I expected! Kudos also to Lori and Mary Grace.

I was disappointed however , that it takes 7-10 days for my annuity fund rarnings to be disperesrd to checking account. This, besides me sending an image of my bank check, to facilitate funds availability through direct deposit. Banks put additional holds on deposits, thus delaying funds availability further.

I had to acquire a bank loan to cover expenses which I had hope my annuity earnings would provide. This was for an emergency situation

Excellent representative

Elizabeth respond all my queries very descriptive and easy to understand way
Thanks

Barb V was very helpful in what I was calling about.

Elizabeth listened carefully to my situation (which I greatly appreciated) and helped me to understand my best way to address it. She was quick and efficient while being pleasant and cheerful.

I always get great customer service when I call Nassau. They are very helpful in answering the questions that I have. I really appreciate their patience in figuring out what I’m asking them. Thank you

Representative was very friendly, patient, and helpful.

Elizabeth C was excellent, experienced and very helpful. For all of us and going forward, all departments should communicate with each other. When searching a client by Social Security number, all of Nassau should be searched, including Hewitt Retiree Benefits Department.

Joanna Jones at customer service Was very helpful in servicing some of my old Phoenix policy holders !!
She was very patient with me and helped me !!
She went the EXTRA MILE and should be rewarded in some way by Nassau !!
SAL CARVELLI CLU,ChFC

Robin was very friendly and helpful. The process was quick

The customer service representative was very pleasant and knowledgeable. Even took my over the phone payment and advise of the grace period.

I have been with Nassau for many years and your staff and customer service have always been great. Kelly from customer service and Robin G gave us info we never new about paying off loan and going auto pay monthly. It is going to make handling account easy. Thank you ladies, Vincent & Patricia Smarrella

Laurie is always professional and helpful. I truly appreciate her attention and dedication to providing excellent customer service.