Nuclearfallout Ent. Reviews 

101
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TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Pros: 1.Have a nice selection of VDS options that other providers lack. 2.Support consistently answers support inquires with in 15 mins on average. 3.Server locations in the US cover all the... See more

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Rated 5 out of 5 stars

Honestly, this is the greatest hosting service I have ever used. I've used many different companies but I ALWAYS go back to NFO. The support is actually the best support I've received from any other c... See more

Rated 5 out of 5 stars

NFO cares about their customers in ways that go above and beyond the standard run-of-the-mill server provider. If you're unhappy with the performance of your slice or hardware, reach out to them.... See more

Rated 4 out of 5 stars

Original review was for a different host. I've rented several times from NFO, while their general staff may not have a lot of specific knowledge, they will refer you to their senior staff "CEO" (g... See more

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3.8

Great

TrustScore 4 out of 5

101 reviews

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3.8

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(101)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to provider for VDS

I've used NFOServers since 2019 non-stop, in all those years, i never had an issue at all, now in 2026 where i encountered an error, NFO Support has been top notch, even at late night hours, the support team is assisting me with some issues, 5 star service all around, great performance, great panel, great price, great support

July 2, 2026
Unprompted review
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Rated 1 out of 5 stars

10+ Years as a Customer, Then Accused of Fraud Over an Automatic Chargeback

After more than 10 years as a customer without a single issue, my relationship with NFO ended because of an automatic credit card chargeback. Instead of simply asking me to update my payment method, they immediately treated the situation as suspected fraud and refused to continue doing business with me unless I resolved the issue with my bank or PayPal.

The problem is that both my bank and PayPal informed me there was nothing for them to resolve, they simply recommended using a different payment method. Despite this, NFO refused to accept an alternative payment and kept my server inaccessible for several days. During that time, I lost customers, revenue, and credibility, resulting in significant financial damage to my business.

To their credit, they eventually gave me a limited window to retrieve my backups. However, I still don't understand why a customer of more than a decade was treated this way over what appears to have been a routine payment processing issue. A simple request to update my payment method could have resolved everything.

What disappointed me the most was the way I was treated. Throughout the support conversation, I felt like I was being accused of fraudulent behavior rather than being helped. The tone was unnecessarily hostile and dismissive when all I wanted was to restore service and resolve the payment issue.

Based on my experience, I cannot recommend NFO. If your card is ever declined or a payment processor triggers an automatic chargeback, you may find yourself facing accusations instead of assistance, even if you've been a loyal customer for many years.

It's unfortunate to see a company treat a loyal long-time customer this way, ultimately ending the relationship over what should have been a simple payment issue.

EDIT: I was not going to add more into this review but given your dishonest posture I must add something I didn't mention earlier. After the money was charged back incorrectly, I added manual credit for 1 year payment on the server, yes, I, a fraudulent entity(by their words), realized the payment was charged back and added money by deposit, Also, the chargeback didn't happen months later like they claim, it was a few days after the purchase was made and processed and mistakenly charged back. And yes, NFO STOLE my money, they claimed it was returned but it never was, at that moment I was so tired I took the loss and retrieved my backup. So yes, I deposited 1 YEAR ahead of server costs and they never returned that money to me. They will probably claim it was returned but it's a lie. If there's someone committing fraud it's these guys.
To finish, saying both Me, Paypal and my Bank are wrong and misinformed and only them are right, you tell me what is the most likely. Claiming you are the victim while doing significant damage to my business and leaving with my money is a blatant contradiction.

(Also, if trying to claim the original text was AI as it will give you some sort of moral high ground, the point still stands. I didn't write this text using AI)

December 3, 2025
Unprompted review
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Reply from Nuclearfallout Ent.

* First, background: *

Chargebacks are extremely serious. It's hard to overstate how serious they are.

A chargeback is not routine. It is an intentional act that occurs when someone tells their bank that a payment was made that shouldn't have been. They don't occur automatically; they require that the cardholder make a claim (often, that it was unauthorized or unrecognized). Sometimes the bank will contact the cardholder to ask about a suspect charge, and sometimes the cardholder will contact the bank, but for either, the cardholder has to specifically make the claim that there is a justification in having the funds returned.

Chargebacks are very different from payment failures. Payment failures are normal and happen to everyone, for a variety of benign reasons, like expired cards or no credit remaining. Failures don't cost a business much money. Advice to try the charge again makes complete sense with a payment *failure*.

In contrast, a chargeback comes *after* a successful charge - maybe *months* - and yanks back funds that were already paid, for something already delivered. Every chargeback comes with a high fee to the merchant victim (often $20+). Worse, banks carefully track chargeback volumes, and merchants with many chargebacks can be penalized with higher fees, mandatory reserves, or account feezes. Our company has suffered from all of these penalties at times.

So, we have been forced to take chargebacks very seriously. To improve our chargeback volumes, we learned ways to avoid fraud and how to deal with a chargeback when it does occur. This starts with suspending the account associated with the chargeback, plus blocking further payments. We also manually review other recent payments under the same account, to determine if they might, too, be fraudulent (in which case, we may need to refund them). And, we gather data and respond to the chargeback with our payment processor.

In terms of the mechanics and timelines of a chargeback-- the issuing bank submits it to the interchange, which passes it to our bank and payment processor within a number of days. Money is removed from our account and we are given a few weeks to respond to the issuing bank. After a couple months, the issuing bank decides whether keep the funds, or return them to us.

At least 99% of chargebacks we see represent real fraud, either in the form of a stolen card or "friendly fraud" by a customer filing a fake claim. But, we understand that this still leaves 1% as honest mistakes. A customer might flag a payment because they didn't recognize our name, for instance. For this reason, we don't entirely erase services, and we give customers a chance to contact the bank and cancel the chargeback to have the service reactivated (the bank then notifies our bank/processor and returns the funds, and we reactivate the service). We have a strict policy of not reactivating a service until the cancellation has gone through, because we have had some claims where the chargeback was cancelled, but it turned out that the card was stolen (so it was never cancelled).

Other companies in a similar position to ours have similar policies regarding chargebacks: Fraud must cause an account to be frozen and blocked, and other payments must be rejected. Different policies just aren't compatible with how banks work.

* On this specific instance *

We have been unable to determine who this customer is, or if this is real. The reviewer has declined to provide details. We reviewed all customer interactions related to chargebacks over the last year, and none of them matched the narrative here.

Chargebacks are uncommon, but in all chargeback cases, the customer has been fully refunded for (or won the chargeback for) any funds that we received for their current payment term. All of the interactions have been fully professional on our end. We treat everyone politely and with respect, even blocked users and those who may be defrauding us!

Rated 5 out of 5 stars

Nuclear Fallout Enterprises, quite literally a nuclear bunker of the internet.

I have been doing business with this hosting company since early 2021. Not every hosting company experience is good on the side of the customer's. But I can assure you, as a customer who goes to their wit's end to find the best deals and the most competent companies in the industry; look no further than NFOServers.com.

Their robust networks and state of the art in-house anti-ddos mitigation systems are simply unmatched in the wild. Even compared to industry giants like CosmicGuard, Akamai Networks, OVH, Hetzner, NFOservers can provide that level of quality and service without the massive associated price tag.

Whether you need a cheap VPS, or a massive dedicated server for medium to large scale enterprise needs, they have you covered.

That not enough for you? I have an entirely customized configuration with this company, one of the ONLY companies I've worked with that was not only willing, but actively ensured they were able to acquire exactly what I requested not only once, but twice. Yes, I have provisioned two customized setups with this company and it couldn't have been any easier.

I cannot recommend anyone else other than NFOservers for any of your business needs, especially those who's Modus operandi revolve around uptime, stability and sanitized network environments, as well as the ability to respond and adapt to large scale malicious traffic diversions (DoS/DDoS) to your network.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best in the business!

I have been using NFO for many years and I will say they have the best service in the business and top notch servers. The staff is very helpful and fast to respond to your needs.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

My Honest Review of NFOservers

I want to share my experience with NFOservers. Back in 2013-2017, I hosted about 4 gamemodes on their Managed VDS server, and it was an excellent experience. Despite having a sizable community at the time, their VDS handled the load flawlessly. I didn't experience a single DDoS attack during my time with them, probably because they were protecting me behind the scenes. Their customer support was fantastic too, which I really appreciated.

After a 7-year break from gaming, I decided to return to the world of servers and hosting. Initially, I was interested in web hosting and potentially a dedicated server from NFOservers. However, when I placed my order, I was unexpectedly marked as a high-risk customer, despite doing everything correctly. There was a bit of miscommunication, mostly my fault, which led to a rocky new-start.

Thankfully, John, the CEO himself, stepped in to personally handle my case. Despite my less-than-stellar behavior, he offered me an amazing discount on a dedicated machine. I gratefully took him up on that offer, along with web hosting. And just like that, everything felt great again - just as I remembered it.

The control panel is what really stood out. While most hosts use the generic WHMCS billing and game panels, NFOservers has this powerful all-in-one control panel that handles everything amazingly.

I have to give a huge shout-out to John for his patience and for not just outright banning me after my initial blunder. The rest of the support team is awesome too - quick to respond during office hours and always helpful.

Coming from my previous nightmare experience with a company that shall not be named, where they made wild claims about 17Tbps DDoS protection and 10Gbit networks (which turned out to be gimmicks.) The support was horrible, with untrained staff and datacenters going offline for a month without any communication. NFOservers has been a breath of fresh air.

Needless to say, I'm thrilled to have found my way back to NFOservers again after all these years. If you're looking for great hosting and support, they're definitely worth checking out!

May 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Dont use NFO servers

I've been going to this company for at least six years now and its not good. But today was probably the last turn of me ever going through these people ever again. I had a client and I was working with her to set up her five M server, and I got a fatal error saying that the OS was corrupted. And when I asked for help, they gave me some instructions to try to recur recover my data.
But it did nothing but create more problems. So after four months of work, gone in less than two seconds, They told me that it wasn't their fault that this happened when I tried to reinstall Windows got the same exact error, and they claimed that it was because of XAMPP or WinRAR that this happened.
So I will no longer be going through this company, I will no longer tell people to go through this company and this company is not worth going through, because in the end, your data will just get deleted and they will act like it's your fault.

June 22, 2023
Unprompted review
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Reply from Nuclearfallout Ent.

I believe I know which support request this is about, based on what has been escalated to me today.

You data would have been safe, but very unfortunately, you manually triggered an OS wipe operation. That wipe destroyed all data on the virtual disk (that's why we have such a loud warning and force an extra checkbox to confirm it!), and prevents us from directly investigating further or helping you to access your files.

From the symptoms, though, you were seeing a known bug in Windows that causes it to not always boot up when there is heavy I/O going on with the host machine. If so, that is something that we would have needed to resolve on our end by finding and stopping the source of the I/O, or (as a workaround, stopgap measure) by migrating your instance to a new machine.

Failed Windows boots are a rare problem, since we extensively use SSDs and Windows does not do this very often, even when there is heavy I/O; but, in this case, a new customer was continuously using the disk subsystem in a particularly intensive way, and did so for over 24 hours.

Please follow up again in the support request and we will continue to discuss. I want to make sure that the problem is no longer happening for you, and that you've received appropriate compensation for having your OS repeatedly not boot up properly.

(For others who may be reading this, please don't rush to do anything potentially destructive when you are troubleshooting a problem! If possible, we strongly recommend at least backing up irreplaceable files first, such as through a Linux boot disc, as our staff set up for this customer. It is very likely that files will be fully recoverable in the case of an OS not booting, even if the OS itself is broken. [That said, you should have separate backups, as well, of course.] In this case, the customer was new and the the VDS was less than a couple of weeks old, but it definitely still stings to lose that amount of work!)

Rated 5 out of 5 stars

NFO Servers offers exceptional VPS hosting with reasonable rates, top-notch support, and robust security features, making it a highly recommended choice for users seeking reliable hosting solutions.

I have been using NFO Servers' VPS hosting services intermittently since 2014, and I am pleased to report that they consistently rank among the best in the industry. Their offerings are reasonably priced and provide exceptional customer support, ensuring that any concerns or issues are promptly and effectively addressed.

While their control panel may appear somewhat dated, it remains fully functional and user-friendly. This minor drawback is easily overlooked in light of the other features provided by NFO Servers. One particularly noteworthy aspect is their built-in firewall, which offers a comprehensive array of options that greatly enhance the security and functionality of hosted servers.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Zeke

I have been hosting with NFOservers on and off for almost a decade. Every time I come back i try a different host then almost immediately come back to NFO, their quality in game servers and customer service is 2nd to none. I have used everything that they offer game servers, vds, dedicated machines, and their webhosting, not once have I been disappointed. Before deciding to leave a review i was reading someone of the one star reviews since i was curious as to why they got such such a low score, but it seems it was just people who couldn't afford their machine and wanted free service and slapped a didn't get a refund for title. The prices they say are competitive, but in my opinion it is one of the best. I have hosted with many companies that offer similar configurations that are about 30-50$ cheaper but the ram is slower or the storage is less or the bandwidth is small, and when you configure it to the exact configuration nfo offers the competitor is usually more expensive. Their replies are almost instant and even if the ceo does have to get involved there is not many companies you can say that the ceo made time to fix an issue. That is how much they care about their customers. I have had issues that couldn't be resolved like a 7 days to die server crashing. One of their representative took the time to test the server then tested it with the mod i was using and found out that the mod was breaking the server, so i had to ditch the mod issue wasn't resolve but the issue was not on their end. In my opinion NFO remains the best game server provider out there.

January 1, 2023
Unprompted review
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Rated 5 out of 5 stars

The best customer service to date

I used NFO for a solid year to host multiple game servers and web hosting. The agents at NFO are among the smartest, most helpful and just brilliant support teams I have ever come across in all my years of dealing with businesses. The fast responses, follow ups and incredible instructive help has left an impression on me that will remain with me forever.

My only criticism is that the interface of the site is becoming more and more outdated, given its completely functional and works great, it's just not the most visually appealing but that's me really picking.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

My Results After 2 Months With Them

After being with them for 2 months going on 3, they’re VPS/VDS servers are very affordable and as well as there dedicated machines, they helped me 1st month to move from a VDS to a Dedicated Machine, and got it setup within a day.

They’re staff team is quick for response, and very informative for the tickets as well, this is what I like to see is having a fast & reliable support team, whenever needed.

I can’t thank them enough for how affordable they’re items really are, and I will definitely recommend NFOServers to anybody looking for affordable, and great server support.

November 21, 2021
Unprompted review
Rated 5 out of 5 stars

Why I'd choose it for my next CS:GO server?

My words are less, but it could tell.

Every server provide could be either good or bad. You could face problem and you could enjoy your server.
I've bought a CSGO server long time ago and it was a really nice server. without ping problem or lag or crashes.

- Perfect support team cares about there customers, and makes everything clear to you.
- Server's are good from ping to performance.
- Control panel has so much features, from giving permissions to selected guys with limits to managing the server.

Thanks for reading hope i made everything clear.

September 18, 2021
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Rated 5 out of 5 stars

The best in business for hosting gameservers!

The best tech support, even if sometimes support technicians cant solve the problem immediately, then ceo jumps in to take care of everything. Performance of servers is top notch and price is fair for the quality of service, which is excellent. I recommend NFO over OVH. Happy customer for 8+ years already....

April 20, 2021
Unprompted review

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