NHS Professionals Reviews 

3,701
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive demeanor throughout the recruitment and onboarding processes. Many highlight the excellent communication, with staff providing clear guidance, prompt replies, and consistent updates, which made the entire experience smooth and stress-free. The user experience is frequently described as seamless and efficient, with people appreciating the well-organized interview and onboarding stages. However, some people mentioned significant delays in document processing and registration, causing frustration and extended waiting periods to start working. A few other people also felt that communication was non-existent, systems were unclear, and the registration process for new staff took weeks, requiring constant chasing. Conversely, a small portion of people felt that the working environment deteriorated due to poor management, inconsistent standards, and a lack of respect for staff.

What people talk about most

Staff

Consumers find staff to be positive, often describing them as friendly, warm, courteous, and considerate.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing their onboarding and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the recruitment... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting prompt, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently going through the recruitment process with Fiona Foster, she has been great, keeping me updated and replying to all my questions immediately and I have asked a lot of questions!!! S... See more

Rated 5 out of 5 stars

I had a very positive experience with NHS Professionals (HCSWD). Communication was prompt and clear, the booking links worked smoothly, and final onboarding was easy to complete. Special thanks to Sar... See more

Rated 5 out of 5 stars

Debby Davies was my advisor and she was amazing. Communication was excellent, she liaised with me consistently throughout the entire process, was always available to answer any questions and gave m... See more

Rated 5 out of 5 stars

I had such a positive experience with Olivia! Honestly so kind, supportive and approachable from start to finish. No question ever felt silly and she was always happy to help and explain things clear... See more


Company details

  1. Recruitment Service
  2. Payroll Service
  3. Recruiter

Written by the company

NHS Professionals are a flexible staffing provider to the NHS, with over 150,000 Bank Members and 50+ client Trust customers. If you have any feedback regarding our service, we ask that you utilise our website (link below), where a member of the customer engagement team will come back to you. Please note, if you would like to leave a compliment for an NHSP Bank Member, they will receive an official letter that can be used towards their professional revalidation. https://www.nhsprofessionals.nhs.uk/feedback


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,701)

246 reviews in the last 12 months

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Rated 1 out of 5 stars

NHS GREATER GLASGOW – Failed to Kill Me (Three Times). Would Not Recommend.They were not professional

All information in this review is publicly available or archived on the Wayback Machine. I am a protected whistleblower under PIDA 1998. This is not a complaint. This is a survival story.

I asked for my medical records. Instead of my records, they sent me a malware-infected file. Hybrid Analysis returned 32.54 malware flags. That is not a data breach. That is a weapon.

They forced me off 15mg of alprazolam to zero using the "4321 protocol" – a rapid withdrawal that can cause seizures, psychosis, and death. The Ashton Manual, the gold standard for benzodiazepine withdrawal, recommends a reduction of just 1-2mg per month. They did it in days. They withheld my pregabalin – an anti-convulsant – while I was having grand mal seizures. Staff later admitted in clinical notes that this "may have contributed" to my seizures. I fell down two flights of stairs. My jaw tried to swallow itself. My medical records said antibiotics got mixed up in synax machine where "Pregabalin" should have been. That is not a typo. That is a clinical note of a potentially lethal error.

My records were fabricated. A nurse later claimed I called her a bad word during a seizure – a medical impossibility. You cannot speak coherently during a grand mal seizure. My "Poor Man's Witness Statement," sealed and posted to myself before receiving their records, proved the false note was created before I ever saw their version.

They told me "cyber bugs" stole my medication. They told me "Chinese powder" was involved. I have no idea how I ended up with nano bots who have a pure benzo habit. But I know this: they sent malware, they tortured me, they fabricated records, and they tried to label me a terrorist for asking for my own medical records.

This is not a healthcare provider. This is a criminal enterprise disguised as a hospital. I am a protected whistleblower. Everything above is documented, verifiable, and publicly available. NHS Greater Glasgow cannot scrub the truth. They cannot silence me. And they cannot hide from the evidence.

DO NOT TRUST NHS GREATER GLASGOW. THEY ARE NOT WHO THEY SAY THEY ARE.

I have a list as long as my arm of other shit. This is just the start. Share this review. Help others avoid the same fate. Hold them accountable.

June 26, 2026
Unprompted review
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Rated 4 out of 5 stars

Once you're in it's great, but not fast to register

It's a great opportunity to work flexibly for NHS and the customer support is great. Note that things are moving a bit slow with NHS Professionals registration, so be prepared. I submitted documents right after registering and only got notified a month later that they're not acceptable. This caused a significant delay to start working.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

I have been applying in NHSP Exeter for…

I have been applying in NHSP Exeter for 4 months. Calling them almost every week for an update. Have been to their office many times. Nothings has been happening and being just promised to process my application. It seems like everything is just a waste of time! Sad to say but it seems like people don’t care

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

Helping has ever

I have been involved in the recruitment process for NHS with the support of Suraj.
The guidance he has given has been very patient and helpful and I am very grateful for all of his kindness
Thank you Suraj

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Support Throughout the Recruitment Process

Despite a few third-party delays, I had a really positive experience with NHS Professionals throughout my recruitment process. A big thank you to Christine Burke, who was friendly, helpful, and supportive from start to finish. She kept me updated, answered my questions quickly, and made the whole process much easier. Excellent service and great communication throughout.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Nhs Professionals are the best

Nhs Professionals are the best. Monika made my recruitment easy and simple because she acted professionally.
I am happy joining nhs professional which is my dream come true

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

NHSP Recruitment Experiance



Supported by NHSP Recruitment team and (Lauren). It is unmistakable that, I have received exceptionally helpful outstanding experience in my application process. I am grateful for Lauren, dedicated support and resourceful expertise ongoing communication support during recruitment and training process

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I undertook a pre-vetting interview by…

I undertook a pre-vetting interview by Christine Burke, who asked about my own background and then detailed the job I would be going for if selected. She gave me precise information regarding the role and developmental opportunities would be available when the 6 month program had finished.
Christine also described the interview and assessment day in detail and what to expect, which helped when I arrived and mad me at ease.
I subsequently passed the assessment and interview and was offered a place on the course.
I thank Christine for her precise and clear information she gave meand help me through the process

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Christine and Sade were very helpful…

Christine and Sade were very helpful and clear in their responses to all the questions I had and the process I am going through. This was both over the phone and during physical interactions. Friendly, warm, courteous and considerate staff

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

It has been quite informative and…

It has been quite informative and straight forward.
A little breakdown: from the point Sade called me to inform me about my selection for the interview it has been awesome without reservation. I mailed her countlessly and she kept updating and replying my mails within a very short space of time. Her support with the whole process made it so seamless and I remain grateful. Thank you Sade 🙏
Again to the whole NHSP and the team that made the interview process smooth, thank you!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

NHSP, is indeed an institution with excellence.....

It was such an organized and relaxed atmosphere for everyone at the interview stage of my application and as I've always heard from close friends, NHSP is indeed a top notch institution in the UK at all levels. The recruitment team with consultants like Christine and Monika ensured that everything went quite smoothly right from the onset till the end. I really appreciated their relentless efforts in everything.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Lauren has been incredibly helpful and supportive

Lauren has been incredibly helpful and supportive throughout the whole process.
I really appreciate all of her help and the effort she put into getting everything sorted for me so efficiently. Thank you again Lauren for making the process stress free!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I am just at the last stage of starting…

I am just at the last stage of starting my program with the NHSP and I want to say a very big thank you to Christine Burke who has supported me through out the whole process, shes always at the top of the game and replies to my questions as fast as she can and i really appreciate her for all shes done and i look forward to starting soon

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great onboarding experience

Great onboarding experience Farzana and Hariom were very helpful and understanding great company to work for.clear communication throughout the onboarding process

May 18, 2026
Unprompted review

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