NHS Professionals Reviews 

3,711
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the process. Many highlight the exceptional customer service, noting clear guidance, prompt communication, and quick responses to queries. The overall user experience, from application to onboarding, is frequently described as smooth, seamless, and well-organized. However, some customers also noted occasional delays in the vetting process or getting checks completed. These instances included applications taking longer than anticipated, sometimes due to issues with document acceptance or needing frequent follow-ups.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, describing them as lovely, accommodating,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, with many describing the recruitment and onboarding... See more

Service

Customers had positive experiences with service, with many reviewers expressing gratitude for the supportive... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently going through the recruitment process with Fiona Foster, she has been great, keeping me updated and replying to all my questions immediately and I have asked a lot of questions!!! S... See more

Rated 5 out of 5 stars

I had a very positive experience with NHS Professionals (HCSWD). Communication was prompt and clear, the booking links worked smoothly, and final onboarding was easy to complete. Special thanks to Sar... See more

Rated 5 out of 5 stars

Debby Davies was my advisor and she was amazing. Communication was excellent, she liaised with me consistently throughout the entire process, was always available to answer any questions and gave m... See more

Rated 5 out of 5 stars

I had such a positive experience with Olivia! Honestly so kind, supportive and approachable from start to finish. No question ever felt silly and she was always happy to help and explain things clear... See more


Company details

  1. Recruitment Service
  2. Payroll Service
  3. Recruiter

Written by the company

NHS Professionals are a flexible staffing provider to the NHS, with over 150,000 Bank Members and 50+ client Trust customers. If you have any feedback regarding our service, we ask that you utilise our website (link below), where a member of the customer engagement team will come back to you. Please note, if you would like to leave a compliment for an NHSP Bank Member, they will receive an official letter that can be used towards their professional revalidation. https://www.nhsprofessionals.nhs.uk/feedback


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No history of asking for reviews

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4.7

All reviews

(3,711)

234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helping has ever

I have been involved in the recruitment process for NHS with the support of Suraj.
The guidance he has given has been very patient and helpful and I am very grateful for all of his kindness
Thank you Suraj

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Support Throughout the Recruitment Process

Despite a few third-party delays, I had a really positive experience with NHS Professionals throughout my recruitment process. A big thank you to Christine Burke, who was friendly, helpful, and supportive from start to finish. She kept me updated, answered my questions quickly, and made the whole process much easier. Excellent service and great communication throughout.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Nhs Professionals are the best

Nhs Professionals are the best. Monika made my recruitment easy and simple because she acted professionally.
I am happy joining nhs professional which is my dream come true

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

NHSP Recruitment Experiance



Supported by NHSP Recruitment team and (Lauren). It is unmistakable that, I have received exceptionally helpful outstanding experience in my application process. I am grateful for Lauren, dedicated support and resourceful expertise ongoing communication support during recruitment and training process

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I undertook a pre-vetting interview by…

I undertook a pre-vetting interview by Christine Burke, who asked about my own background and then detailed the job I would be going for if selected. She gave me precise information regarding the role and developmental opportunities would be available when the 6 month program had finished.
Christine also described the interview and assessment day in detail and what to expect, which helped when I arrived and mad me at ease.
I subsequently passed the assessment and interview and was offered a place on the course.
I thank Christine for her precise and clear information she gave meand help me through the process

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Christine and Sade were very helpful…

Christine and Sade were very helpful and clear in their responses to all the questions I had and the process I am going through. This was both over the phone and during physical interactions. Friendly, warm, courteous and considerate staff

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

NHSP, is indeed an institution with excellence.....

It was such an organized and relaxed atmosphere for everyone at the interview stage of my application and as I've always heard from close friends, NHSP is indeed a top notch institution in the UK at all levels. The recruitment team with consultants like Christine and Monika ensured that everything went quite smoothly right from the onset till the end. I really appreciated their relentless efforts in everything.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lauren has been incredibly helpful and supportive

Lauren has been incredibly helpful and supportive throughout the whole process.
I really appreciate all of her help and the effort she put into getting everything sorted for me so efficiently. Thank you again Lauren for making the process stress free!

May 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I am just at the last stage of starting…

I am just at the last stage of starting my program with the NHSP and I want to say a very big thank you to Christine Burke who has supported me through out the whole process, shes always at the top of the game and replies to my questions as fast as she can and i really appreciate her for all shes done and i look forward to starting soon

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great onboarding experience

Great onboarding experience Farzana and Hariom were very helpful and understanding great company to work for.clear communication throughout the onboarding process

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

It started from the month of January

It started from the month of January, I have been trying to get an opportunity but was some how not getting through. In the month of March I applied for a role in the non clinical - through Indeed and called the team to inform that I have applied for one. I get to speak to Gbemi Dare-Solarin, who from the day one assisted me, unfortunately I could get that opportunity, I expressed by disspointment of having not been shortlisted for a NHSP role for a long time. Them Gbemi gave me the assurance that I would find one with her support, she guided me in what documents to collect and keep ready. She showed me an opportunity, liased with the hiring manager, and here I am with a wonderful opportunity. I am pleased to have received the assistance of Gbemi without her support and help I may not have crossed the line. She was ever polite, guiding, empathetic, professional, abiding on process and 100 % on her job. Truly she is a great asset to NHSP.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this service highly…

I cannot recommend this service highly enough. From the very beginning of the interview process through to receiving feedback, the level of professionalism, communication and support was outstanding.
The entire experience was smooth, reassuring and highly professional. I want to thank Beth Dyball and her team for making what can often be a stressful process feel positive and empowering. I truly appreciate all the support and would highly recommend your services to anyone preparing for interviews or career opportunities.
Carol.

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I am a healthcare professional working…

I am a healthcare professional working with the NHS P and I cannot recommend NHS P highly enough. From the very first contact, their team has been professional, responsive, and genuinely invested in helping me find the right opportunities.
A huge thank you to Lauren, who went above and beyond to help me find suitable roles. She listened carefully to what I was looking for, proactively matched me with excellent positions, and provided fantastic support throughout the entire process.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Support that exceeded my expectation

I was supported to find an NHSP role by Gbemisola Williams (Abi). She was always prompt, friendly and helpful when replying to emails and consistently followed up on my behalf when needed and gave updates to myself and the relevant manager regarding my DBS checks.

One two occasions when I was waiting in a Teams call about a prospective role, she was on hand to join the call to help ensure that the meeting went ahead in case of any difficulty.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Debby Davies

Debby Davies, you are the greatest!
I felt it was necessary and important to take a moment to share my sincere appreciation for the outstanding support, guidance, and professionalism demonstrated throughout my recruitment journey.

From our very first interaction, it was clear that you genuinely cared. Not just about filling a role, but about finding the right opportunity for me. You took the time to understand my experience, strengths, and aspirations in a way that felt thoughtful and personal, rather than transactional. That level of attentiveness made a significant difference in how confident and prepared I felt moving forward.

Your communication was consistently clear, timely, and reassuring. At every stage of the process, you ensured I knew what to expect, offered practical advice, and checked in regularly. The interview preparation you provided was particularly valuable, it helped me present myself with confidence and clarity, and I truly believe it played a key role in securing the position.

What stood out most was your encouragement and honesty. You struck the perfect balance between being supportive and providing constructive guidance, which helped me improve while still feeling motivated. It’s rare to come across someone who combines professionalism with such a warm and approachable manner.

I wouldn’t hesitate to recommend you to anyone seeking a recruiter who goes above and beyond. Not just to place candidates, but to truly support them in achieving their potential.

Thank you again for everything.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the overall…

I was really impressed with the overall process from interview through to bank registration and onboarding. Everything progressed smoothly and efficiently, with clear communication at each stage.

A special thanks to Gbemisola Williams (Abi) for her efficiency, professionalism, and excellent communication throughout—it made the whole experience seamless and stress-free.

April 29, 2026
Unprompted review

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