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3.7
3 reviews
No history of asking for reviews
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I'm surprised at the lower reviews as my experience of Nibblesimply is excellent. I have found them very helpful, and I am very happy with both them and the product (81% chocolate chips). Order direct as cheaper - Amazon is way over priced.
The chocolate they make is low GI, no junk ingredients and delicious but do not be tempted to subscribe! No reminder email that your subscription is about to renew.
Just an invoice emailed and by then it’s too late to amend shipment date. It is, in my opinion, a poor practice to not send out reminders when subscriptions are about to renew. I’ve cancelled my subscription as this is the second time it’s happened with this company.
On a positive note customer service were prompt in reply and able to cancel the order and my card refunded.
Nibblesimply produce great tasting low GI protein bites but the company has two major problems - 1) Zero customer support. I have called them three times now and have never managed to speak to anyone from Customer Support (left messages with someone on main switchboard every time), have also messaged them using their contact form four times - no reply to any message, 2) Their product line is shrinking by the week with no explanation for products being removed from the range - they how only have *two* protein bite flavours available with all others "out of stock" or having been removed from their website. I can only assume the company is going slowly bust. It's a pity, they had a great product.
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