NICCE Reviews 

1,349
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Absolutely avoid no customer care ! Never replied to several emails over 2 weeks time the only way to contact is via email which once again you never get a response ! Defiantly a trading standards iss... See more

Rated 3 out of 5 stars

Great clothing at reasonable prices and fairly quick deliveries. However their Customer Service when a problem arises is appalling - after several emails, photos etc of a faulty tee-shirt I gave up a... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered over 20 times from NICCE never had any issues, if I’ve needed to return it’s fast and simple , there customer support reply very fast, shout out to Holly in the customer service team aswe... See more

Company replied

Rated 1 out of 5 stars

They refused to accept y return which didn't fit. Despite the website saying easy returns AND all clothing can be returned on the product page. Awful people to deal with. I sincerely hope the busines... See more

Company details

  1. Streetwear Store
  2. Clothing Store

Information provided by various external sources

Clean, simple, quality contemporary casualwear and streetwear designed in East London. Shop the latest NICCE menswear & womenswear collections. Free delivery on all orders over £50.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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2.6

All reviews

(1,349)

35 reviews in the last 12 months

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Rated 4 out of 5 stars

Clothing

I at T shirt really good quality material I would definitely be a returning customer for more T shirts and hoodies also they have some really grate colours

June 27, 2024
Rated 5 out of 5 stars

Great service

Great service , Delivery quick and arrive when it said. Good quality clothes and sizes spot on. Will certainly be using company again.

July 1, 2024
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Rated 1 out of 5 stars

Up to this point i have purchased two…

Up to this point i have purchased two items,on two seperate occasions. Where as the funds were taken from my bank account instantly... I am still yet to receive my items. This is day twelve, and i suspect that due to a dodgy courier service my items are being marked as delivered then taken away again. This is just a theory but on the 11th june, items were due to be delivered between 14.30pm and 16.30 pm. The items were marked as delivered even though there is no proof of delivery. I was in all day so all they had to do was knock... Am very disappointed

May 28, 2024
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Rated 1 out of 5 stars

Absolutely disgraceful company

Absolutely disgraceful company, I didn't receive my item. Contacted the company, first email went through and after over a week I Eventually got an email back asking if I wanted to sent again, I said no a refund please but my refund email wouldn't send and I kept getting a post master email back saying undeliverable. I then started a dispute with the bank, this has now been going on for nearly 2 months. I then get an email from NICCE, they won't accept the chargeback because they don't want to be charged by their bank. Absolutely horrendous company, stay clear. Still waiting for my refund, I've had no email back in the last 2 weeks since they told me they won't be accepting the charge back but happy to send a refund if they chargeback is cancelled, the chargeback can't be cancelled once it's done. As a company they should be taking responsibility and accepting the chargeback weather they get charges from their bank or not, that is not the customers problem.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

The last delivery was really good.But…

The last delivery was really good.But I'm still waiting on one I put the wrong address down. 11 a L
Lambourn road capham sw4 olx .. Then it was supposed to go to a shop in queenstown road battersea.. Could you look into it and send it to 14 penrith road. new malden kt33qs thanks

April 29, 2024
Rated 1 out of 5 stars

I haven't received my order!

I haven't received my order!

I try emailing customer service and and they only replied once saying a replacement order was sent, but no tracking number was given!

I'll be contacting the CCPC if I don't get my order by next week!

Horrible service!

April 26, 2024
Rated 1 out of 5 stars

Appalling conduct falling way short of…

Appalling conduct falling way short of trading standards so make sure to seek legal advice if you are one of the many people on this site having been scammed by this company . Please don't give up , I sought legal advice and did get most of my money refunded albeit after 5 months consistent chasing .Beyond appalling that companies like this are allowed to trade at all and heart felt sympathies to the many many people on this review who have also been stung

May 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Worst experience, possibly a scam

I bought online in January and waited for weeks for delivery — they didn't respond to my emails and messages.
Over a month later I received an email saying that my order had been cancelled.
I then filed a dispute. And now (in May) I'm getting a message that they are denying it and saying the order has been shipped!
Worst online shopping experience, not recommended!

May 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Never order from NICCE

Order hoodie and trackies for my son bf xmas for Xmas pressies....took ages to come and when finally arrived..I received 2 ladies cycle shorts (much less value to what i ordered)....kept sending emails to rectify or get refund etc for 2 month ..no answer at all!!!no refund!!!...Will never order again from NICCE

November 23, 2023
Rated 1 out of 5 stars

Order #376192

Order #376192

Still awaiting a reply. Item faulty emails and photos sent, but still waiting a reply.

I know you only reply to nice reviews, but thought I would give it a go. Never know you may reply (but doubt it).

October 3, 2023
Unprompted review

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