Nicepage Reviews 778

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the website builder for its ease of use, intuitive interface, and powerful features, allowing them to create professional and functional websites without coding knowledge. People appreciate the flexibility to move elements freely, modify pages for different screen layouts, and the extensive library of templates and blocks that save significant time. The customer service and support team are consistently highlighted as phenomenal, responsive, and helpful, often going above and beyond to resolve issues quickly and effectively. However, some people were dissatisfied with the website builder's functionality, describing it as unstable and difficult to use, with issues like blocks moving unexpectedly or white borders appearing on pages. A few other people also felt that customer service was not always helpful or responsive, with some reporting unresolved issues and a lack of flexibility in addressing concerns.

What people talk about most

Website

Users describe positive interactions with website, often calling it the best website creator they've ever... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use, intuitive interface, and... See more

Customer service

People report positive experiences with customer service, highlighting the support as top-notch, fast, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the team's quick, helpful, and... See more

Response time

Customers had positive experiences with response time, frequently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently transferred my websites to Nicepage from another web host. Somehow, I managed to put colored lines around blocks on the first page. I didn't recognize this fact and asked Nicepage sup... See more

Company replied

Rated 5 out of 5 stars

I have been using Nicepage for 5 years now, and it has improved so much that it's difficult to ask for something better now!! Continuing improvements, great options, easier and easier to use, and m... See more

Company replied

Rated 5 out of 5 stars

I've been using Nicepage for a while now, and I'm really happy to see how much it has improved over the years. It's great to have a tool that gives me the freedom and flexibility to design my website... See more

Company replied

Rated 5 out of 5 stars

Had a few hiccups while trying to install Nicepace on my server. Posted my delima on Nicepage and before the day was over they had posted a remedy! I jumped back on my server and did what they instruc... See more

Company replied


Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

Nicepage is your first website builder breaking limitations common for website builders with revolutionary freehand positioning. No coding. Mobile-friendly. Clean HTML. Available for Windows, Mac OS, WordPress, Joomla, and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

778 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect management of your website or…

Perfect management of your website or shop. I have been using Nicepage for over 8 years and I am extremely satisfied with both the product and the perfect support. With Nicepage I have the confidence that I will always have a site of the best quality and using the latest trends. I highly recommend Nicepage to everyone. Thanks again for your great app and support.

February 15, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Advertisement
Rated 5 out of 5 stars

Nicepage Easy to use

I have tried numerous products and this is the simplest solution to developing a nice modern website. Everything was user friendly.

Thank to Mr. George for all the help

February 11, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 5 out of 5 stars

Still happy with Nicepage after many years

As an expierenced user of Freeway and Adobes fabulous Muse (both expired) and later Blocs (for Mac) I discovered Nicepage a few years ago and it surprised me how easy it suddenly became to make a website without effort. As a creative designer and not a programmer it's a delight to place elements freely on the canvas (like Muse also did) and find my way around. And if I need support they react asap and try to solve the issue with clear explanations untill it is solved. Their regular updates, to make Nicepage better almost every fortnight, reflects their will to fulfill the wishes of their customers and their care to listen.

February 7, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Advertisement
Rated 5 out of 5 stars

Easy to use from scratch

Easy to use from scratch; both in Joomla by plugin as well as independant HTML coder – as easy as powerpoint; comprehensive and comfortable; great value, priceless usability. We used Artisteer before that.
Constant improvements… Good job, Oleg!
Outstanding support by email, too!
Take a closer look at boy-herre.de or brautstyling-mobil.de

January 2, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 5 out of 5 stars

Joomla websites become better and easier with Nicepage

For building websites on Joomla this is amazing software to use. I have been using it for years and they continually are improving it and it really just gets better all the time.
It is very easy to use and intuitive to find and use all the tools.

February 4, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 5 out of 5 stars

Excellent!

Excellent!

With beginner level coding experience, nicepage provided what i needed to get my website up and running while looking nice and professional. One week in, so i haven’t had issues needing support as yet.

Great platform. Oleg and the nicepage team. Well done. Brilliant mind.

February 4, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Advertisement
Rated 5 out of 5 stars

Fast Pretrial Support

Nicepage conveniently offers a lot of pre-fabrication tools, but does not help editing of existing homemade, html files...

The public needs a new descriptor to differentiate the model of embedded websites, in contradistinction to the old fashion, small-user, WYSIWYG html apps... These barely exist in 2025... EG: Back in the 1990s, Dreamweaver provided simple drag and drop hyperlinking from one's personal file on disk. Old man here seeking that functionality.

January 30, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Robert,

Nicepage is a website builder, not an HTML Editor. We clearly explain that in the FAQ and Pricing.

Thank you,
Nicepage Team

Rated 5 out of 5 stars

I've been a Nicepage user for years

I've been a Nicepage user for years, and can happily produce working, usable websites without any knowledge of code... I think that says it all.

The team behind Nicepage are generally prompt to reply and help when needed and most often we can solve issues that come up.

I do recommend Nicepage to others frequently.

January 29, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 1 out of 5 stars

Customer Service and Refund Neglect

I had an extremely disappointing experience with Nicepage. I reported a bug in July 2024 that made their product unusable that manifested months after purchase, yet they still stated that their refund policy is only for issues within 14 days after purchase. LET ME MAKE IT CLEAR refund policy does not absolve responsibility under consumer protection laws to provide a functional product for the duration of the subscription they failed to resolve the issue for over seven months saying it was a low priority issue to them. Despite acknowledging the bug and the disruption it caused, they repeatedly ignored my reasonable refund request, citing a refund policy that does not apply to post-purchase defects.

Instead of addressing my concerns, they offered meaningless license extensions while refusing to take responsibility for their defective service. Their lack of timely communication, refusal to issue a refund, and overall dismissive attitude toward customer rights make this one of the worst experiences I’ve had with a company.

I would strongly advise against using Nicepage if you expect accountability or customer support.

(so nicepage has responded to me, let me put it here before they delete it, NOTE they also flagged my first response for defamatory, trying to twist and turn huh??)

Dear Customers, Reviewers, Readers,

Regarding this review, we would like to clarify that the customer requested a refund 9 months after purchase, whereas our refund policy allows refunds within 14 days.

So the customer asks for money, not a refund, and literally blackmails us, saying that if we don't pay money, he'll go around the internet leaving bad reviews.

Additionally, the feature he requested is already in our development plan; therefore, we have extended the update period, and no specific complaint was raised about the product itself.

Sincerely,
Nicepage Team

(now is my response, c: )

Dear Nicepage Team,

Your response completely misrepresents the facts of this situation. Let me clarify:

This is not about a refund within 14 days; it is about consumer rights.

The issue I reported manifested months after purchase due to a bug in your system that you acknowledged.
Consumer protection laws require companies to provide a functioning product for the duration of a subscription, not just within 14 days.
I did not "blackmail" you—I exercised my right to warn others.

I requested a refund because the service was unusable for over 7 months due to a bug you admitted was low priority for you.
You ignored my requests and refused to take responsibility, instead offering meaningless license extensions.
Leaving an honest review about my experience is not blackmail—it’s transparency.
You claim the feature is in your development plan, yet you never provided a solution.

My complaint was about a bug that broke functionality, not about wanting a new feature.
Extending the license period does not change the fact that I could not use the product as intended for most of my subscription.
Instead of addressing the core issue—your refusal to issue a refund for an unusable service—you are attempting to mislead readers and discredit a legitimate complaint.

This is a WARNING to future customers: expect no accountability or fairness from Nicepage if a serious issue arises.

Sincerely,
ME

July 24, 2024
Unprompted review
Nicepage logo

Reply from Nicepage

Hello,

Regarding this review, we would like to clarify that the customer requested a refund 9 months after purchase, whereas our refund policy allows refunds within 14 days.

Despite the expiration of the refund period long ago, we have provided a 50% money return.

So the customer asks for money, not a refund, and literally blackmails us, saying that if we don't pay money, he'll go around the internet leaving bad reviews.

Additionally, the requested functionality is not a bug but a new feature that will require time to implement.

Moreover, it is already in our development plan; therefore, we have extended the update period, and no specific complaint was raised about the product itself.

Sincerely,
Nicepage Team

Rated 1 out of 5 stars

Wonky, overpriced product

Prices are excluding tax, translations are often wonky and untrustworthy, prices without coupon-codes are way too high. If you want to buy it, wait a few days. After the trial peroid and you'll readily recieve a 40% "discount" - which should be the normal price at least.

The software itself has many cut corners and isn't too intuitive. A few examples: The countdown-blocks never work, the contact forms are often broken and you have to strictly adhere to the block structure or the responsiveness of the site will break down immediatly.

Also, you'll be bombarded with marketing mails once you've created your account. 3 mails per week with marketing-spam are no exception.

There's far better for a much better price out there.

January 25, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Hi,

Please don't hesitate to contact us through our Support at https://nicepage.com/Forum/Topic/Create.

Sincerely,
Nicepage Team

Advertisement
Rated 4 out of 5 stars

I wish the free trial had been longer

I wish the free trial had been longer. The software is easy to use but the FTP function seems to not work. Still there are many ways to upload my project. I wish I had more control over the naming of folders and that the free version made HTML 5 fields visible. The premium one does. I accidentally had code in twice when I didn't have to.

January 23, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 5 out of 5 stars

Problem identified, fixed and tested (user error)

I have been using Nicepage for a while with no problem. I recently had an issue and the support I got was absolutely fantastic. They identified the issue (my fault), they fixed the issue and got me to re test the problem - all was fine. Wordpress plugin issue and caching. This is what support should look like. They have my business from now on.

January 22, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 5 out of 5 stars

Truly Excellent Product.

I've been using the Windows version of Nicepage for over three years, and it has been an excellent tool for creating websites and landing pages. I’m currently working on a 100-page website that I originally built with another product, and Nicepage has made the rebuilding process so much smoother.

While there’s a small learning curve initially, once you get the hang of it, the platform is intuitive and delivers amazing results. The wide range of features—like built-in popups for marketing—eliminates the need for third-party tools, something I’ve found incredibly convenient.

Nicepage consistently updates its software with new features, which keeps it ahead of the game. It has now become my go-to product for building websites. On top of that, their customer support has been fantastic—quick, responsive, and always ready with practical solutions to any issues I’ve encountered.

January 21, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Advertisement
Rated 5 out of 5 stars

Powerful and Best WYSIWYG Website…

Powerful and Best WYSIWYG Website Builder!

WYSIWYG responsive page builder, and that's exactly what Nicepage offers for everyone from beginners to professionals

Technical support is perfect and extremely fast.

I've already created many sites and they look perfect and professional and it's so fast to work, unbelievable. :)
What's very good is that you can work locally on Windows or Mac or online, everything is there for everyone.

January 21, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Thank you!

Rated 1 out of 5 stars

Poor Customer Service & No Refund once you pay

Poor Customer Service & billing issues. Once you pay them they won't refund your money & making it very difficult. NicePage do not provide any domain transfer service. If you have an existing website then their service wont work for you but they do not mention about this on their website. They want you to transfer your domain to another Hosting Company but pay them for their website software.

January 16, 2025
Unprompted review
Nicepage logo

Reply from Nicepage

Hi,

We have provided a refund. Your message is inappropriate. We always provide refunds complying with our Terms at https://nicepage.com/Terms.

As clearly stated in our FAQ and Pricing page, we do not offer domain hosting and do not want anyone to pay for our services if they do not need them. There is also the free Starter Edition, which users can use for a lifetime, with limitations.

We are sorry for your disappointment!

If you have more questions, please contact us at https://nicepage.com/Forum/Topic/Create.

Sincerely,
Nicepage Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look