NicheGallerie.com Reviews 

465
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, secure packaging, and highly competitive pricing offered across a wide range of authentic and luxurious fragrances. Buyers also note the responsive and helpful customer support team that consistently ensures smooth transactions and provides quick issue resolution when needed. Some reviewers were not happy with order fulfillment, noting severe delays in shipping, unresponsive communication, and difficulties obtaining refunds for unfulfilled purchases. A few people also reported problems with receiving incorrect items or experiencing long waiting times before discovering products were actually out of stock.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the diverse selection of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping, smooth... See more

Price

People report positive experiences with price, frequently highlighting unbeatable discounts and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising the quick,... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers expressing high satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is easy to navigate, has simple selection boxes, provides descriptions, and most perfumes are cheaper than other sites, though not all are. Some perfumes have similar prices, and the site... See more

Rated 5 out of 5 stars

Delivery took 1 day. Definitely original. Bought Amouage Guidance 46 at over AED 500 off, which is a great price considering it costs over 2K usually. Really happy with the service and will be purchas... See more

Rated 5 out of 5 stars

Excellent service. Ordered a bottle of Kredo by Nishane to the UK and the delivery timelines were as stipulated on the website. No issues with the authenticity of the product. Package was wrappe... See more

Rated 5 out of 5 stars

Niche Gallerie went out of their way to get me the perfume I ordered for my daughter’s birthday. That means a lot to me when companies take the initiative and understand customers issues. I definitely... See more


Company details

  1. Perfume Store
  2. also in
  3. Online Marketplace

About NicheGallerie.com

Written by the company

Important Notice: NicheGallerie.com is not affiliated with or connected to 'parisgallery.ae (The Niche Gallery)'. Please ensure you are reviewing the correct business.

NicheGallerie.com is an online platform specializing in high-quality niche and designer perfumes. We offer a straightforward and transparent shopping experience, making it easy for customers to find and purchase their ideal fragrance.

To date, we've processed thousands of orders and have a strong following across social media platforms, growing our community one fragrance at a time. Our digital platform, NicheGallerie.com, is constantly updated to offer the latest in fragrance trends and customer preferences.

NicheGallerie.com has a dedicated team of fragrance experts who ensure that each bottle meets the highest standards of quality and authenticity. We offer multiple payment options and fast worldwide shipping, with a presence that extends globally. Our customer service team is always available via live chat, ready to assist you in finding your next "signature scent."

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

465 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.4

All reviews

(465)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Niche Gallerie is my go-to perfume stop!…

Niche Gallerie is my go-to perfume stop for all the niche perfumes. It's authentic, and I don't have to worry about the prices as it is most reasonable and get delivered quickly :) I am super comfortable ordering from them 😊 All I have to do is browse and order! Recently I purchase Nobile Patchouli 1942 and loving it completely💜

June 12, 2025
Rated 4 out of 5 stars

The best fragrance online shop in the…

The best fragrance online shop in the world for the right and fair prices, I only hope they keep bringing the fragrance I’m asking for the request and keep the amazing work and support thank you.

June 10, 2025
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Reply from NicheGallerie.com

Thank you for the kind words and your support! Please continue using the “Request Stock” option on our website for any items you’re looking for, we’ll notify you as soon as they’re restocked. Looking forward to your next order!

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Rated 2 out of 5 stars

Not good experience frankly

Not good experience frankly

First edit , cause you closed the option for me to reply , the order number is 43265 , then i gave you another opportunity and it wasn't again good experience at all , check your system before you reply again.

April 3, 2025
Unprompted review
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Reply from NicheGallerie.com

Hello, Thank you for sharing your feedback but i am unable to find an order number here. We'd love to hear your experience and make it right. Please feel free to reach out to us directly so we can assist you better. info@nichegallerie.com

Rated 4 out of 5 stars

Trusted account to buy a niche perfumes,great and good handling

Fast shipment and great packaging.Easy processing for the payment and just want to add one negative point that is not all niche perfumes are available at the Web and you have to wait along time for requesting a perfume that is not in the stock and most of the time you didn't get the perfume.One more thing is to add,special discount to be provided for the loyal customer who pay decent amount through the year because such a loyal customer is not easy to find especially in present of competitive prices on others websites.

May 19, 2025
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Reply from NicheGallerie.com

Thank you for your trust and positive feedback.
As you know, authentic niche perfumes are hard to source, and we never compromise on originality. That’s why we only restock through our trusted distributors, even if it means a longer wait. You can always use the “Request Stock” option, and we’ll notify you as soon as it’s back.

Regarding your suggestion on loyalty discounts, we completely agree, and we’ve already made it happen. You’ll receive an email today with a special VIP code created just for loyal customers like you. This code gives you our sale prices all year round with no expiry, on every order. We truly appreciate your loyalty and look forward to serving you again.

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Rated 5 out of 5 stars

I have ordered 3 times from niche…

I have ordered 3 times from niche gallery & they are fully trusted, I will keep ordering more & more. Their fragrances are legit & their prices & discounts are really worth it. The variety of the niche houses is insane. I'm even living in Saudi Arabia & I'm always ordering from them & with zero shipping cost. Basically I'm recommending anyone to look no further & try them, you won't get disappointed at all.

May 22, 2025
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Rated 1 out of 5 stars

The product offered is original

The product offered is original, but the after-sales service is very bad. They do not mention the shipping price to you, nor do they mention the tax you pay to the sending country. The existing discounts are paid for the shipping price and the tax on the product. A smart trick.
I contacted you on WhatsApp and I have all the evidence. I contacted you via email and sent you all the pictures and attachments. I don't blame you. By the way, you don't have a shipping option. I read all the instructions. You impose the shipping company you want to ship with. I don't want to get into a verbal battle. Anyway, I said the only bad thing is that your product is original. But as a customer, you have to make sure of everything before you agree.

May 20, 2025
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Reply from NicheGallerie.com

Thank you for sharing your feedback.

At Niche Gallerie, we are fully committed to supporting our customers at every stage, both before and after purchase. Our support team promptly assists with all queries. After checking our records, we did not find any WhatsApp message or email from the contact details used in your order. If you need any assistance, please reach out directly to our WhatsApp at +971 52 537 7090—we are here to help.

All shipping charges are transparently displayed at checkout once you enter your address, before you confirm your order. There are no hidden shipping fees or tricks. As for customs tax, this is set by your country’s customs authorities and is outside our control. To help our customers, we declare a lower invoice value to reduce these charges as much as possible. This information is also clearly explained on our Terms and Contact pages.

We value all feedback and are always available to resolve any concerns you may have. Please feel free to contact us if you need further clarification or support.

Rated 3 out of 5 stars

Not good experience &Long time for delivery

Long time for delivery, I have doubts about the performance of the perfume I think it’s not original !!! I’m using it from another store since 3 years and totally different

May 19, 2025
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Reply from NicheGallerie.com

Thank you for your order and for taking the time to share your feedback. We assure you that all our perfumes are 100% original and sourced only from authorized suppliers. Slight variations between batches are common in the fragrance industry and do not affect authenticity. Our commitment to genuine products is reflected in the trust and positive reviews from our extensive customer base.

Regarding delivery, your order was shipped using the complimentary shipping option with a stated window of 2-6 days, as indicated at checkout. Tracking shows the parcel was delivered within the promised timeframe, with a brief delay due to an unsuccessful initial delivery attempt. If you require any further clarification or assistance with product verification, our support team is always available to help.

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