Nicholasjohninteriors Reviews 

74
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, mentioning that items like dining tables and sideboards are beautiful and extremely well-made. Consumers are also very impressed with the delivery service, noting that orders arrive quickly and the staff is exceptionally polite, helpful, and efficient. They appreciate how the delivery team assembles furniture and removes packaging materials cleanly. However, some customers also noted occasional communication issues and minor delays regarding delivery updates or slow response times from support. A few people mentioned that it was difficult to get in touch with the team when trying to track their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with their new furniture and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and professional drivers.... See more

Service

Customers consistently report great satisfaction with the overall service, highlighting efficient... See more

Staff

People report high satisfaction and appreciation regarding the staff and delivery crew. Reviewers frequently... See more

Quality

Reviewers express high satisfaction regarding product quality, often describing their furniture and items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... See more

Company replied

Rated 5 out of 5 stars

New ceramic top dining room table - great price, great service, very short lead time. I must give a special mention to the guys who delivered my table. They were very knowledgeable on the assembly an... See more

Company replied

Rated 5 out of 5 stars

Wonderful Sideboard, very good quality. Just love it! AND an EXCELLENT!!!! delivery service. Just wow, I am speechless how polite the boys were. Brought everything inside, check the sideboard if every... See more

Company replied

Rated 5 out of 5 stars

Nicholas John Interiors are true to their words when advertising their goods for sale. I have placed two orders with them to date and both orders were dealt with with professionalism and I was tr... See more

Company replied


Company details

  1. Furniture Store

Written by the company

At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(74)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Sideboard and awesome delivery

Wonderful Sideboard, very good quality. Just love it! AND an EXCELLENT!!!! delivery service. Just wow, I am speechless how polite the boys were. Brought everything inside, check the sideboard if everything is ok and took the packaging material with when they leave. 100% recommendation

November 12, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for such a lovely review! We're thrilled to hear you love your new sideboard — and even more pleased that the delivery team made such a great impression. We’ll be sure to pass on your kind words to them. Your recommendation means the world to us!

– Team Nicholas John Interiors

Advertisement
Rated 5 out of 5 stars

Amazing Table and Fantastic Delivery Service!

My table was delivered today and it’s absolutely amazing! The two guys were so quick to put it up and very polite throughout. Great service from start to finish. I’m really pleased and would definitely recommend!

November 6, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for your kind words! We're thrilled to hear you're loving your new table and that the delivery team made everything so easy and professional. It's always great to know the full experience—from order to setup—met your expectations. We truly appreciate the recommendation!
- Team Nicholas John Interiors

Rated 5 out of 5 stars

Great products and great customer…

Great products and great customer services

October 30, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your kind words! We're so pleased to hear you were happy with both the products and the service — that's exactly what we aim for.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Highly recommend

Perfect service, item delivered within stated time frame, cam straight from the manufacturer with a little damage. Nicholas John sorted it satisfactorily and expediently, would definitely purchase from here in the future

October 17, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your lovely review. We're really pleased we could get things sorted quickly for you — and that you were happy with both the service and the outcome. We'd be delighted to welcome you back anytime.

–Team Nicholas John Interiors

Advertisement
Rated 5 out of 5 stars
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your kind words. We're really pleased to hear you were happy with the service — it means a lot to us.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Impressed

Great item and free delivery, even to the Isle of Skye.

October 20, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for your review! We're really glad you’re happy with your item — and it’s great to know our free delivery reached you all the way to the Isle of Skye. We truly appreciate your support.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Having initially in previous review I…

Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I didn't take into account tha.t Weekends are not included in the 5/10 delivery status I am now giving the company 5 stars, this is because I couldn't fault their customer service.. they did check status on Monday and not including weekends my order did arrive on time .. so thankyou 💓

October 13, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for taking the time to update your review — it really means a lot. We completely understand how frustrating delays can feel, so we're genuinely pleased that everything arrived on time in the end and that our team could support you along the way. We're so glad you're happy with your Malini cushion, and we truly appreciate your kind words.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Nicholas John Interiors are true to…

Nicholas John Interiors are true to their words when advertising their goods for sale. I have placed two orders with them to date and both orders were dealt with with professionalism and I was treated the same for both orders.

My goods were delivered on time and perfectly packaged so no damage on receipt.

I only noticed this company recently online but would definitely recommend and use them again. Louise

October 15, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much, Louise. We're so pleased both of your orders were handled with care and arrived just as expected — that’s exactly what we strive for. Your support and recommendation mean a lot to us.

– Team Nicholas John Interiors

Advertisement
Rated 5 out of 5 stars

Delighted with my purchase and would…

Delighted with my purchase and would readily recommend.

October 13, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for your kind words. We're really pleased to hear you're delighted with your purchase — and your recommendation genuinely means a lot to us.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great customer service

Great customer service, extremely helpful from start to finish

October 6, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your review! We’re glad we could help and really appreciate your kind words.

– Team Nicholas John Interiors

Rated 4 out of 5 stars

Cushions bought

Lovely cushions - just what I was looking for

September 26, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your kind words! We're so glad the cushions were exactly what you had in mind — always lovely to hear.

– Team Nicholas John Interiors

Rated 4 out of 5 stars

Happy Customer

I purchased two Malini cushions from Nicholas Johns Interiors as they were selling them at a very competitive price. The cushions arrived within a few days and I am pleased with the quality of them.

September 12, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for your review. We're really glad to hear you're happy with your Malini cushions — they’re such a lovely choice, and it’s great to know they arrived quickly and lived up to expectations. We truly appreciate your support and hope to welcome you back again soon.

–Team Nicholas John Interiors

Advertisement
Rated 5 out of 5 stars

Really pleased with product and service

Really pleased with product and service.

September 10, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you so much for your kind words! We're so pleased to hear you're happy with both the product and the service you received.

It really means a lot to us, and we’d be delighted to help you again in the future.

– Team Nicholas John Interiors

Rated 4 out of 5 stars

Very nice bedside table but what makes…

Very nice bedside table but what makes this purchase stand out is the exceptional delivery service.

September 8, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your lovely review! We're so pleased you’re happy with your bedside table, but even more thrilled to hear the delivery service really made the experience stand out.

We truly appreciate your support and would be delighted to assist you again in the future.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

This company is one of the best I have…

This company is one of the best I have came across,, love my tables, well informed on delivery ect, guys built up everything, cannot fault anything, highly recommend. 🙂

August 17, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for such a fantastic review! We're so pleased you love your tables and that everything went smoothly from start to finish.

It’s great to hear you were kept well informed and that the team took care of the assembly for you — we really couldn’t ask for better feedback.

We truly appreciate your recommendation and would be delighted to help you again in the future. 🙂

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, goods accurately advertised

August 14, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for your great feedback! We’re glad your order arrived quickly and met your expectations exactly.

We truly appreciate your support and look forward to helping you again soon.

– Team Nicholas John Interiors

Advertisement
Rated 5 out of 5 stars

Table perfect and delivery stress free

Delivered at time expected by professionals who were efficient and appropriately sociable and helpful. All the packaging was removed and we are left with a beautiful and exciting piece of furniture - thank you

August 6, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for such a thoughtful review. We're really glad to hear everything went smoothly and that the delivery team made the experience stress-free. It means a lot to know the table has brought real joy to your home — we hope you enjoy it for years to come.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Happy shopper

First time I have purchased from Nicholasjohninteriors very impressed with my coffee tables excellent service from delivery people

July 25, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Thank you for sharing your first experience with us. We’re pleased you love your coffee tables and that the delivery service met your expectations. We’d be delighted to help you again in the future.

– Team Nicholas John Interiors

Rated 2 out of 5 stars

Delayed delivery

Order confirmation said 2-10days for delivery. Subsequent delivery email confirmed 1 weeks.
It took 4 weeks and 2 phone calls to chase up
Only reason for 2 stars is they were helpful on the phone when trying to find out what had gone wrong

July 17, 2025
Nicholasjohninteriors logo

Reply from Nicholasjohninteriors

Hi,

We’re truly sorry for the delay and confusion with your order. We did contact you to explain that our supplier experienced unexpected delays, which unfortunately extended your delivery time. We completely understand how frustrating this must have been.

At Nicholas John Interiors, we strive to offer the best service and are committed to putting our customers first. We’ve raised this issue with our supplier to ensure it doesn’t happen again.

Thank you for your patience, and we’d love the chance to show you the smooth, seamless experience we’re known for on your next order.

Kind regards,
The Nicholas John Interiors Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look