I have bought these caffeine pouches from “Nic Pouches” a few times now and they are really good. Despite EVRI messing up the deliver, Angel from Nic pouches sorted the issue out really quickly a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a bit of a hiccup with the age verification and reached out to support via email with proof of age. A CSR named Ash prompty responded to my email to push the order through and even rang me to o... See more
Company replied
Have ordered from Nicpouches several times, always been great. On the most recent occasion the delivery went wrong. Absolutely nothing to do with Nicpouches but their customer service was second to no... See more
Company replied
All round amazing company! Good prices, great delivery time and even better customer service! Had an issue with evri (suprise suprise) not delivering my order but marking it as delivered anyway, Ash w... See more
Company replied
Company details
Written by the company
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Contact info
United Kingdom
- nicpouches.com
4.8
Excellent
209 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
First time order
First time order. Ordered later in the afternoon confirmed, shipped and received the next day. Great service and have some great offers for bundles !
October 31, 2025
Unprompted review
Reply from Nicpouches
Thanks so much for your fantastic review! We’re delighted to hear your first order went smoothly and arrived so quickly. It’s great that you’re enjoying our bundle offers too, we always aim to give our customers the best value and experience possible.
Kind regards
The NicPouches Team
Excellent after sales service
Items never arrived due to courier error,I contacted the seller and they couldn't have done more to rectify the situation,their customer aftercare was outstanding
thankyou Paul and Angel
I certainly will buy again and again!!
October 22, 2025
Reply from Nicpouches
Thank you for your wonderful 5-star review. We are very sorry to hear there was an issue with your delivery, but we are delighted that our team, including Paul and Angel, were able to resolve the matter to your satisfaction. Your kind words about our customer aftercare mean a great deal to us. We truly appreciate your continued support and look forward to seeing you again soon.
Kind regards,
The NicPouches Team
Next day delivery for free plus you…
Next day delivery for free plus you find amazing sales and the snus are always fresh
October 24, 2025
Unprompted review
Reply from Nicpouches
Thank you so much for the awesome review! We’re thrilled to hear you’re enjoying our fast delivery, great deals, and fresh snus. Your satisfaction means a lot to us, we’ll keep working hard to bring you the best service and products every time.
Kind regards
The NicPouches Team
Reply from Nicpouches
We’re so happy to hear you had a great experience with our prices, selection, and delivery speed! Thanks for choosing us and taking the time to share your review.
Kind regards
The nicpouches team
Utterly Brilliant!
Always fast delivery and well packaged. The prices are incredible! I always buy from here. 5 stars!!!
October 16, 2025
Reply from Nicpouches
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with our fast delivery, careful packaging, and great prices. It’s always a pleasure to have you as a returning customer.
Best regards,
The Nicpouches Team
Reply from Nicpouches
Thank you so much for your kind words! We’re thrilled to hear your order arrived quickly and that you were happy with the price. We appreciate your support and hope to see you again soon!
Best regards,
The Nicpouches Team
Very easy and neatly arranged website
October 17, 2025
Reply from Nicpouches
Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to use and well-organized. Your feedback means a lot to us and helps us continue improving the experience for all our customers.
Best Regards,
The Nicpouches Team
Reply from Nicpouches
Thanks for the great review!
We're happy to hear you found good value in our products.
We appreciate your support
Kind regards
The Nicpouches Team
Good prices and fast delivery
Good selection of pots, good prices and 24-48hrs delivery
October 13, 2025
Reply from Nicpouches
Thank you for the fantastic review!
We're thrilled you’re happy with our pot selection, pricing, and speedy delivery.
Your support means a lot, we look forward to seeing you again soon.
Kind regards
The Nicpouches Team
Super fast delivery and a good priced…
Super fast delivery and a good priced product
October 13, 2025
Reply from Nicpouches
Thanks so much for the 5-star review!
We're glad to hear your order arrived quickly and that you found the product well-priced.
We appreciate your support and hope to see you again soon
Kind regards
The Nicpouches.com team
Excellent customer service
Excellent customer service, would highly recommend
October 15, 2025
Unprompted review
Reply from Nicpouches
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us.
– The Nicpouches Team
Kyle was very professional and…
Kyle was very professional and efficient his assistance was greatly appreciated and made the process much easier
October 13, 2025
Unprompted review
Reply from Nicpouches
Thank you so much for your kind words! We're thrilled to hear that Kyle was able to assist you professionally and efficiently. We truly appreciate your feedback and are glad the process was made easier for you. Please don't hesitate to reach out if you need anything in the future.
Kind regards | Nicpouches.com
This is my second time ordering!
This is my second time ordering from this company. The first time went amazingly, parcel arrived with my pouches next day! Perfect can’t fault it. This time Everi messed up… so I didn’t receive my parcel due to it being damaged. I contacted nic pouches and they were super quick to respond and amazing customer service. I really can’t fault them! All this with very decent prices, what can go wrong. Will order again! Thank you guys
October 9, 2025
Unprompted review
Reply from Nicpouches
Thank you so much for taking the time to leave such a thoughtful review! We're really glad to hear your first order went perfectly and that our team was able to quickly sort things out when Evri caused an issue with your second delivery. While we always aim for smooth deliveries every time, we truly appreciate your patience and understanding when things go off track.
It means a lot to us that you'd still recommend us and plan to order again, we’ll be here when you do! Thanks again for your support
Kind regards | Angel | Customer Service | Nicpouches.com
Best place to get nicotine pouches
Best place to get nicotine pouches. Cheapest and great deals available with a wide range of collection. Also got my order delivered the next day. Loved it.
September 14, 2025
Unprompted review
Reply from Nicpouches
Thank you for your wonderful 5-star review! We’re thrilled to hear you’re enjoying our great deals and offers. Your support means the world to us, and we look forward to bringing you even more value in the future.
Kind regards
The Nic Pouches Team
Reply from Nicpouches
Thank you for your wonderful 5-star review! We’re thrilled to hear you’re enjoying our great deals and offers. Your support means the world to us, and we look forward to bringing you even more value in the future.
Kind regards
The Nic Pouches Team
Like this store & cheap
Like this store, brought Nois at 0.25 per tin, plus I’ve come back twice, to pick up The Pablo gold nic pods. Great service. Happy
August 16, 2025
Reply from Nicpouches
Thank you for your fantastic 5-star review! We’re so pleased to hear you value our great pricing. Your support means a lot, and we look forward to continuing to offer you the best deals and service.
Kind regards
The Nic Pouches Team
Very good service
Very good service! Have used a lot of pouch websites and this was the easiest
September 9, 2025
Unprompted review
Reply from Nicpouches
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with our service. Your feedback means a lot to us, and we look forward to serving you again soon.
Kind regards
The Nic Pouches Team
Great delivery and service
Great delivery and service. Stocked up for a few weeks because of the great prices. Will recommend to everyone.
September 9, 2025
Unprompted review
Reply from Nicpouches
Thank you for your wonderful 5-star review! We’re thrilled to hear you’re enjoying our great deals and offers. Your support means the world to us, and we look forward to bringing you even more value in the future.
Best regards,
The Nic Pouches Team
Best prices about always quick on…
Best prices about always quick on deliveries too highly recommend
September 3, 2025
Unprompted review
Reply from Nicpouches
Thank you for your fantastic 5-star review! We’re so pleased to hear you value our great pricing. Your support means a lot, and we look forward to continuing to offer you the best deals and service.
Best regards,
The Nic Pouches Team
Reply from Nicpouches
Thank you for your fantastic 5-star review! We’re so pleased to hear you value our great pricing. Your support means a lot, and we look forward to continuing to offer you the best deals and service.
Best regards,
The Nic Pouches Team
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