Nightcity Clothing Reviews 

177
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the items feel premium, feature sturdy stitching, and fit wonderfully. People also appreciate the extremely helpful support team, who answer questions very quickly and make the overall purchasing process smooth and straightforward. Some reviewers were not happy with the delivery service, mentioning long waiting times, unexpected shipping delays, and difficulties in receiving packages on schedule. A few other people also felt that the ordering process had flaws, noting specific instances of incorrect items being sent or missing parts from their packages.

What people talk about most

Product

Consumers find product quality to be outstanding, praising the amazing materials and workmanship of the... See more

Quality

Reviewers mention positive feedback about quality, praising the amazing materials, wonderful workmanship, and... See more

Delivery service

People report ambiguous experiences with delivery_service. Many customers praise the quick shipping times,... See more

Order

Clients share ambiguous opinions on order experiences with the company. While some consumers report great... See more

Customer service

Users describe positive interactions with customer service, consistently praising the swift and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a size medium jacket and was sent a large. Despite a lot of back and forth which caused a time delay the company worked to find a reasonable solution. The suit pieces were well made and stur... See more

Company replied

Rated 4 out of 5 stars

Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good

Rated 4 out of 5 stars

A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.

Rated 4 out of 5 stars

Took awhile for shipping but other than that, it came in a timely manner and the clothes are great quality. The tops are a bit smaller, and the bottoms are a bit bigger, but I was able to make it work... See more


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Fashion Designer

Written by the company

Nightcity Clothing is your city for minimalist urban-wear. Our nightcity has no borders, hence we are inspired by international fashion trends. We'd love to know how things look, feel and how you found our service. It really helps us and our community, and it only takes a few seconds to leave us a review.

Free Tracked & Insured Delivery

Written by the company

Go free over £60
Orders £60+ ship free with tracking & insurance. Delivery estimates are shown at checkout. See details: https://nightcityclothing.com/policies/shipping-policy

Contact info

10% OFF your first order

Sign up for our mailing list and we’ll email you a 10% off code.

4.0

Great

TrustScore 4 out of 5

177 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(177)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong item sent again

Wrong item sent again. I have to pay for return shipping. The return states that $0.00 will be returned.

February 11, 2026
Nightcity Clothing logo

Reply from Nightcity Clothing

Hey there,

Thank you for your feedback, and we’re very sorry to hear about your experience. Our team has reached out to you directly so we can review the situation and work with you to resolve it as quickly as possible.

At Nightcity Clothing, we definitely want to make sure our customers receive exactly what they ordered, so we are committed to making this right. Really appreciate the opportunity to assist and find the best solution for you, so please get back to us as soon as possible.

Best,
Customer Support | Nightcity Clothing

Rated 5 out of 5 stars

Great Customer service

Customer service/support really good. I did not read the delivery timescale correctly and was not that happy about how long I had to wait-but the team were really good with responses-always polite. Jacket came - good quality and fits my son perfectly he was very happy

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Material and beautiful design

The shipment was very fast and im happy with the coat! It fits nicely and the quality is good, its a warm coat and i really like the design. :)

PS: thanks for the free bag, that came with the pur hase

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a error in my first order to which they eagerly sent me another and partially compensated. Thank you!!

November 18, 2025
Rated 5 out of 5 stars

Great pieces

Great pieces and even better customer service :)

October 31, 2025
Nightcity Clothing logo

Reply from Nightcity Clothing

Hi Tom,

Really pleased to hear that you are happy with your order, and glad that we could be of assistance too!

Best,
Customer Success, Nightcity Clothing

Rated 5 out of 5 stars

Brilliant!

The quality of the products are second to none, and great value for money.
The customer service team are brilliant, I couldn’t fault a single aspect of buying from them.
Thank you!!

October 31, 2025
Unprompted review
Rated 4 out of 5 stars

Good

A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.

November 5, 2025
Unprompted review

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