I bought multiple items from this brand. I was rlly satisfied with dresses and bikinis. They look great just like in photos and I like that i can style it as casual and also nightout
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Cute brand, not the best customer service but you get what you buy!
Company replied
Love it so much, But I wish they had the jumpsuit in plus size cuz I'm 178cm tall and I'm a curvy woman, plus size would be perfect but if not, it's incredible❤️😍
Company replied
Received a wrong order and the Niihai team handled it amazingly! They were quick to respond and send a replacement package (even multiple times as there was some trouble with the package getting into... See more
Company replied
4.2
Great
71 reviews
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great brand
Great brand! My order arrived super quick and is great quality. Thank you!
March 30, 2026
Unprompted review
Reply from Nii HAi
Hi love, thank you so much for your review — we truly appreciate your support 🩷
Advertisement
Niihai is the goat
The quality is amazing — I genuinely get so many compliments every time I wear Nii Hai. I have the Cross Jumpsuit and the Charli dress, and they’re all such gorgeous pieces. I’ve never had clothes that look so good online and feel just as amazing on. Everything is packaged beautifully and the customer care is fab too. BIG LOVE TO NIIHAI!
April 13, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
gifted my bestie most of the Valentine…
gifted my bestie most of the Valentine drop items n she lovesssss it you ate it up <3
April 13, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
hiii
the quality is amazing I do get lot of compliments every time I wear niihai pls make a pop up in Italy <3
April 13, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Amazing and so stylish
Amazing and so stylish I love this brand it’s hands down the most cool and unique in the game right now!! I can’t wait for the new drops to come out I have purchased several time the boots are the most comfortable heels I have ever had for sure!
April 10, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Advertisement
Stellar Customer Service
I had a nightmare situation when one of my NiiHai boots got stuck in the train door and broke. I told customer service about the situation and they were kind enough to send me a replacement pair. I’ll never forget that stellar service, it’s Niihai forever <3
September 17, 2025
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Amazing items
Amazing items, and costumer service, love this brand , best out there ❤️
April 8, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Advertisement
Perfect gift for my girlfriend
Perfect gift for my girlfriend, she loves it and wears it all the time, and it fits incredible. Very good quality btw.
March 5, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
GREAT experience
Received a wrong order and the Niihai team handled it amazingly! They were quick to respond and send a replacement package (even multiple times as there was some trouble with the package getting into my country). And their clothes are so gooood!
March 18, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Advertisement
Love it so much
Love it so much,
But I wish they had the jumpsuit in plus size cuz I'm 178cm tall and I'm a curvy woman, plus size would be perfect but if not, it's incredible❤️😍
March 31, 2026
Unprompted review
Reply from Nii HAi
Hi, thank you so much for your lovely review 🩷
We’re really happy to hear you love it! We also really appreciate your feedback on sizing — thank you for sharing this with us, we’ll pass it on to the team.
I love Niihai
I love Niihai, the designs and quality of their items are amazing.
November 27, 2025
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
such cute and fashionable clothes
such cute and fashionable clothes. i love all of the designs! everyone should def buy.
love u niihai🩵🩵
March 17, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Great
NIIHAII is a great brand! love the unique pieces, quality is great.
March 2, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Advertisement
Balanced buying experience
Cute brand, not the best customer service but you get what you buy!
September 17, 2025
Unprompted review
Reply from Nii HAi
Hi angel! Thank you for your feedback — we really appreciate you taking the time to share this.
We’re glad to hear you like the brand and we also take your note on customer service on board as something we continue working to improve.🩷
so cutee
bought 2 bikinis and boots. the bikinis are sooo cute and pretty decent quality. i wear the boots all the time and are pretty comfortable.
November 7, 2025
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Orders fulfilled successfully and…
Orders fulfilled successfully and pretty quick customer service; will get back to you if there’s an issue!
January 1, 2026
Unprompted review
Reply from Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.