Nimara.nl Reviews 2,879

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, often noting that items like chairs and tables meet or exceed their expectations, are well-designed, and are easy to assemble. Some also appreciate the good packaging and the fact that products often look exactly as depicted online. However, some people were dissatisfied with the delivery service, citing significant delays, lack of communication regarding shipping updates, and issues with tracking information. There are also concerns about customer contact, with several reviewers reporting difficulties reaching the company via phone or email, and receiving no responses to their inquiries. A few other people also felt that the product quality was not as expected, mentioning issues like broken parts, poor paint finishes, or items not being suitable for their intended use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the high quality, comfort, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant delays, with some... See more

Quality

Reviewers mention positive feedback about quality. Many customers are satisfied with the quality of products,... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, with some waiting... See more

Customer communications

Customers express significant frustration and dissatisfaction with the contact options available. Many... See more

Based on these reviews

Rated 3 out of 5 stars

We ordered 4 chairs on November 25th, and they arrived on December 1st. Unfortunately, one came with a broken leg. We filed a complaint right away, but haven’t received any update yet. The quality of... See more

Company replied

Rated 3 out of 5 stars

The chairs we ordered on November 25th arrived on December 1st, but one had a broken leg, the other ones are looking quite nice, a few scratches on one leg otherwise good quality. I filed a complaint... See more

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Rated 4 out of 5 stars

I would like to give them five stars but the customer service isn’t easy to reach out . I have been chatting with ai before i could get contact with person. I ordered a table and 4 chairs which... See more

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Rated 3 out of 5 stars

I placed my order on July 30, and the delivery was supposed to take 2–4 business days! Today is August 20, and I still have no idea when I will receive my order. I have recently moved, and I stil... See more

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Rated 3 out of 5 stars

UPDATE: They got in touch with me about communication problems said that they will work on it and I hope they do. In the meantime I received my table and it looks great. I ordered the Lewis dinin... See more

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Rated 5 out of 5 stars

Bought dining chairs from nimara.nl, I had no idea what the quality would be but for 39.99, I got beautiful 360 degrees rotating dining chairs. The quality is impressive for the price. They sell their... See more

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Rated 5 out of 5 stars

We ordered 6 dining table chairs which was on a huge discount. The order was delivered within 4 working days. Chairs were in very good condition and very comfortable. Couldn’t believe the quality for... See more

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Rated 2 out of 5 stars

The site is genuine but product quality left much to be desired. It comes from Denmark hence it take ac few days but in return you expect a better quality but it turns out that product quality is so m... See more

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Rated 5 out of 5 stars

Product is good compare to its price. Packaging was also good so nothing was damaged. And it is good to know if you send an email, you will get immediate response from AI supporter about loading plan... See more

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Rated 5 out of 5 stars

The chairs I bought perfectly met my expectation. The packing and delivery by Nimara was also really good. The customer service responded very well via email though I could not reach them via phon... See more

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Rated 5 out of 5 stars

I'm very satisfied with my purchase — the items were exactly as described. I did encounter an issue with the order, but it was resolved quickly thanks to the friendly and helpful customer service. I'... See more

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Rated 5 out of 5 stars

The chairs I bought were cheap and very solid and comfortable. What’s more arrived before expected time so we can already use them during Christmas time . Very good service ;)

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Rated 4 out of 5 stars

I bought it on Saturday and received on Wednesday, I been informed every movement, and the chairs looks as in the pictures and with good quality.

Company replied

Rated 2 out of 5 stars

I ordered a table and 4 chairs. The website mentioned everything was in stock and would be delivered between 5-8 working days. 2 weeks later, still no update on my order. I contacted then and received... See more

Rated 1 out of 5 stars

I received a damaged chest of drawers with the top panel split in two. The worst part is that there is no way to request a return or contact the assistance center by phone (because the only available... See more

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Rated 5 out of 5 stars

Ordered chairs for our dining area, and the quality is really premium in the given price. Color looks as shown in the website and also the chairs were easy to assemble.

Company replied

Rated 1 out of 5 stars

I had ordered chairs which were so small that they would only fit a child. Therefore I asked for a return. Both chairs were delivered to Nimara, after which customer service lied they only received on... See more

Company replied

Rated 1 out of 5 stars

I ordered 4 chairs from this store. Despite the website having a Dutch domain (.nl), the items were shipped from outside the Netherlands, which was not clearly stated. Because of this, returning t... See more

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Rated 1 out of 5 stars

I have ordered a chair on July 20. Almost two months later I haven't received anything, get no response to my emails and chat request. I have no tracking number (only order number from nimara) nor an... See more

Rated 1 out of 5 stars

I ordered a dining table expecting it would take about 1-3 working days. After 4 days there’s no shipping update. On the track & trace even stated: No Known Data. No responds to my email. WhatsApp... See more

Rated 5 out of 5 stars

Great quality and looks exactly like online. Also fast delivery and easy tracking package. Would recommend

Company replied

Rated 5 out of 5 stars

Apart from the long waiting time, the dining table and chairs were as expected if not better.

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Rated 5 out of 5 stars

I liked the quality of the product. The instruction manual is very easy to read and follow to assemble the furniture.

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Rated 5 out of 5 stars

Amazing chairs, very very happy with the speed of the delivery and the quality for an amazing price, thank you!!!

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Rated 5 out of 5 stars

The dinning chairs are amazing. Good quality and very beautiful. It was also very easy to assemble them.

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Rated 5 out of 5 stars

My products were very high quality and arrived on time. I was very satisfied with this purchase. Thank you.

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Rated 5 out of 5 stars

Lewis table, delivery within 3 weeks to the NL, easy to assemble, nicely packed. Great!

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Rated 5 out of 5 stars

Good and fast service! The chairs have a nice finish and the color is beautiful!

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Rated 5 out of 5 stars

Well packaged, easy to assemble and made of good material chairs.

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Rated 5 out of 5 stars

I buy the chairs is so good and look nice same the picture and good quality im happy so much

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Rated 5 out of 5 stars

Good quality product for the price. Happy with my purchase. Delivery took a few weeks though.

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Rated 5 out of 5 stars

I didn’t expect the quality is so good with this fair price. Thank you so much. I love the table and they provide great services too.

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Rated 4 out of 5 stars

Very elegant and design-oriented furniture. Delivery could be organised in a better manner logistically but the pieces are nice.

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Rated 1 out of 5 stars

I have order a couple of acoustic panels a month ago and despite multiple emails chasing all I was told was to wait and be patient. Eventually they have generated a stupid tracking code that is "En ro... See more

Rated 1 out of 5 stars

It’s been a month and nothing has been delivered. 2 weeks ago I got a notice that the order has been shipped but till this day I don’t have anything. The customer service is non responsive and conside... See more

Rated 1 out of 5 stars

Delivered furniture without screws and hinges. Promised to send me replacement after reading my review here. It’s been 2 weeks and I still don’t have them. Stay off this website if you want reliable a... See more

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Rated 1 out of 5 stars

I bought chair set from them. Delivery time was week 52 and didn't come. I wait almost two weeks and nobody informed me about delay. I wrote them and they said there is a delay for almost two months a... See more

Company replied

Rated 1 out of 5 stars

ordered on 21st July, checking message 'in stock' and '1-3 business days shipping'. A week passed, not delivered, PostNL tracking code says there is no information. Customer center is operated by AI... See more

Rated 1 out of 5 stars

Unfortunately more empty promises this week from Nimara! Customer Service kept promising to send missing spare parts the past 3 weeks and they still haven't. So over this company. DO NOT BUY! Spend yo... See more

Rated 5 out of 5 stars

The shipment arrived very quickly in three days and was packaged very well. I loved the chairs. 🙏😍

Company replied

Rated 1 out of 5 stars

Customer service is bad! Ive been waiting for days for any order update and I dont know if I am waiting for nothing or what. I have tried emailing them gazillion times but no answer. Even trying to ca... See more

Rated 5 out of 5 stars

Ordered different sizes of photo frames. Quality is very good for the price

Company replied

Rated 1 out of 5 stars

My order has not arrived, it's almost 3 weeks now. I have reached out to the company many times but I was answered by an AI who could not find my order and then by a human customer representative that... See more

Rated 5 out of 5 stars

Very fast delivery . Good quality of the products

Company replied


Company details

  1. Furniture Store

Written by the company

nimara.nl


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I ordered a Malia kledingkast gerookt…

I ordered a Malia kledingkast gerookt eiken 4 deuren 3 laden 28 February 2026, and today March 25, still I didn’t receive my parcel. But showed delivered! They are fake . Please do not buy from them. Nothing will come .
I didn’t get anything!
They are fake !

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company!

Horrible company!!
They shipped a wrong product and I contracted them as soon as I received the product because I will move out in a few days.
They first told me to take a photo and after silence for a day, they finally replied after my follow up email (!!!!). Then told me to fill a form. They have already wasted 3 days when something must be handled quickly.
Dont buy from this company. You will just be in a huge trouble with furniture!!!!

March 16, 2026
Unprompted review
Nimara.nl logo

Reply from Nimara.nl

Hi Yoko,

Thank you for your review. We sincerely apologize for the incorrect product and the delay in handling your case. We understand how frustrating this must be, especially given your situation.

Kind regards
Nimara

Rated 1 out of 5 stars

The worst online store experience of my…

The worst online store experience of my life.

On December 17th, I ordered 6 chairs. They were supposed to arrive within 3–4 days, but every time I followed up, they said the order was on the way. After a few days, they even stopped replying to my emails. I had no choice but to call their main company in Denmark from the Netherlands, paying international call costs every time.

Each time I called, they claimed the package had been returned and that they would resend it—but they never did. Eventually, I asked a Danish-speaking friend to call them, and they lied to her, saying my address was incomplete. This was completely false—I have proof that I entered my address correctly, and they even asked me to confirm it via email after placing the order, which I did.

That was their first lie.

After a lot of arguments and threatening to file a complaint, they finally sent 4 out of the 6 chairs. One of them was defective, and 2 were still missing. This started another exhausting process of following up for the remaining chairs.

Again, they didn’t respond to me, and I had to leave a negative comment on their Instagram page. Only then did they message me. But even after that, I had to spend another month calling and emailing just to receive the remaining chairs and a replacement for the defective one—with a lot of stress and frustration.

They completely exhausted me. They are dishonest and irresponsible.

No matter how many times I asked for a refund instead of the chairs, they kept saying the items had already been shipped and it wasn’t possible.

Truly awful service.

They also deleted my comments from their page.

March 12, 2026
Rated 5 out of 5 stars

goed qualitiet

alles perfect

March 2, 2026
Nimara.nl logo

Reply from Nimara.nl

Hoi Alejandra,

Bedankt voor je review. Fijn om te horen dat alles perfect is en dat je tevreden bent met de kwaliteit.

Met vriendelijke groet,
Nimara.nl

Rated 5 out of 5 stars

Good product for good price

Good product for good price. I'm happy to have it ☺️

March 4, 2026
Nimara.nl logo

Reply from Nimara.nl

Hello Dawid,

Thank you very much for your review. We are pleased to hear that you are happy with the product and the price.

Best regards,
Nimara.dk

Rated 4 out of 5 stars

Loved their chairs

Loved their chairs! And there was a problem and they solved it

July 25, 2025
Nimara.nl logo

Reply from Nimara.nl

Hello Shaay,

Thank you very much for your review. We are pleased to hear that you love the chairs and that the issue was resolved.

Best regards,
Nimara.nl

Rated 3 out of 5 stars

Number fature DK36465980

Number fature DK36465980

Hello, good morning. I've tried contacting you in every way possible. I have a pending shipment to the Netherlands, specifically Delft. I made a mistake with the shipping method; without realizing it, I selected pickup at a store, which I don't know where it is. Nobody sends such a large package for pickup at a store; ideally, it should be delivered to my home. I've been writing since yesterday because you don't have a phone number, and I only received an email response from the AI saying they would resolve it, but I haven't received any further response. I checked the shop to see, and I don't see any changes. Please, I hope you can reply and let me know if you've resolved it or not, because I honestly have no way to pick up my package. I hope you can resolve this and let me know as soon as possible. Thank you in advance, and have a good day.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered frames and the quality is really good


Ordered different sizes of photo frames. Quality is very good for the price

February 9, 2026
Nimara.nl logo

Reply from Nimara.nl

Hello Divya,

Thank you very much for your review. We are pleased to hear that you are satisfied with the quality of the photo frames and that it meets your expectations for the price.

Best regards,
Nimara.nl

Rated 1 out of 5 stars

Everything with this company is wrong

Everything with this company is wrong, never again I’ll order something from here

February 10, 2026
Nimara.nl logo

Reply from Nimara.nl

Hello Julija,

We are sorry to hear that you had a bad experience. Please feel free to contact our customer service so we can look into the issue and help find a solution.

Kind regards
Nimara.dk

Rated 1 out of 5 stars

Don't trust Numara.nl

I bought chair set from them. Delivery time was week 52 and didn't come. I wait almost two weeks and nobody informed me about delay. I wrote them and they said there is a delay for almost two months and will be delivered on week 8. Then have a massage from cargo company said address is wrong. I wrote them again and they replied me in different language,I think it was Danish as I checked from Google translate. I sent 2-3 mails,ask about my delivery. There is no response,no delivery,no refund although I asked deliver or pay my money back. Never buy anything from them!!!

February 10, 2026
Nimara.nl logo

Reply from Nimara.nl

Hallo,

Bedankt voor uw beoordeling. Wat vervelend om te horen dat u deze ervaring heeft gehad en dat de communicatie niet naar verwachting is verlopen. Dat begrijpen we heel goed.

Wij kunnen bevestigen dat de zaak inmiddels is opgelost en dat wij u hierover een e-mail hebben gestuurd.

Met vriendelijke groet
Nimara.nl

Rated 1 out of 5 stars

I have ordered a Kast now 2 weeks ago…

I have ordered a Kast now 2 weeks ago and still not delivered . I have emailed them but only AI answer and I’m going to give birth and all the stuff are everywhere .
Bad service

February 11, 2026
Unprompted review
Nimara.nl logo

Reply from Nimara.nl

Hello Fatima,

We are sorry to hear that your order has not yet been delivered and that you have only received automated responses. We understand that this situation is especially stressful given your circumstances, and we apologize for the inconvenience.

Kind regards
Nimara.nl

Rated 1 out of 5 stars

Received it with damage and after I…

Received it with damage and after I contacted customer service but I don’t received any respons

January 28, 2026
Nimara.nl logo

Reply from Nimara.nl

Hallo,

Bedankt voor uw beoordeling. Wat vervelend om te horen dat u het product beschadigd heeft ontvangen en dat u in eerste instantie geen reactie heeft gekregen. Dat is uiteraard niet de ervaring die wij willen bieden.

Wij kunnen bevestigen dat de zaak inmiddels is opgelost.

Met vriendelijke groet
Nimara.nl

Rated 1 out of 5 stars

I received a damaged chest of drawers…

I received a damaged chest of drawers with the top panel split in two. The worst part is that there is no way to request a return or contact the assistance center by phone (because the only available phone number is never active). The only way to request assistance would be by email, but after 4 days I have not received any response. Your attitude is clearly unfair towards those who buy from you. Had I known this before, I would never have purchased from your site.

January 19, 2026
Nimara.nl logo

Reply from Nimara.nl

Hallo,

Bedankt voor uw beoordeling. Het spijt ons om te horen dat u het product beschadigd heeft ontvangen en dat u de communicatie als onvoldoende heeft ervaren. Dat is uiteraard niet de ervaring die wij willen bieden.

Wij kunnen bevestigen dat de zaak inmiddels is opgelost.

Met vriendelijke groet
Nimara.nl

Rated 1 out of 5 stars

0 stars Worst business everything!

Nimara woud get 0 star if permitted. I ordered, paid and then received an email stating that my updated purchase is pre-order and delivery in week 4. This is end week 5 and the countless times to I have tried to speak to a human resource, I get an unintelligent AI.
The last 4 email returned with, we cannot find your order and the query is sent to an external party to investigate, and at the end of the email you find my order from 30 Nov 25 and their T&C.
Today is the last straw, I am fully covinced this business dishonest in everything sense of the word and the customer service reps are too lazy to go beyond the call to reassure you that something is actually being done.
Don't even bother calling the 0800 number or using the WhatsApp number they NEVER WORK!
Nimara in the end (and all things do come to an end) you will loose far more than you can bargain for.

November 30, 2025
Unprompted review
Nimara.nl logo

Reply from Nimara.nl

Hallo,

Bedankt voor uw beoordeling. Wat vervelend om te horen dat u deze ervaring heeft gehad en dat dit zoveel frustratie heeft veroorzaakt. Dat begrijpen we heel goed. Dit is niet de service die wij willen bieden.

Wij kunnen bevestigen dat de zaak inmiddels is opgelost.

Met vriendelijke groet
Nimara.nl

Rated 1 out of 5 stars

No delivery, no communication

We ordered almost 3 weeks ago a dining table and some other items, which they said to be delivered within 2-4 working days. Unfortunately the table is not here and we have sent more than 10 emails the last 9 days to get at least an idea when it will be delivered or even if it will be delivered. First email back was from an ai agent/bot, where after it remains quiet. We are still waiting, hoping that our table will be delivered any soon but I am worried that it will not be delivered.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

CAUTION: example of illegal practices

CAUTION: Nimara shows timers on the website pretending discounts are ending. I have collected screenshots over multiple days - this is against Dutch law.

In addition return conditions do not meet legal requirements. Trying a product reasonabbly to determine if it meets expectations cannot lead to costs.

50% devaluation if original packaging is missing is also against the law.

Check company history: this is just another boosted dropshipper that does not add value, does not know the law and will ignore your rights to appear cheap.

January 27, 2026
Unprompted review
Nimara.nl logo

Reply from Nimara.nl

Hello,

Thank you for your review. We’re sorry to hear you got this impression - that’s not what we want to convey.

Kind regards,
Nimara.nl

Rated 5 out of 5 stars

Good quality

I didn’t expect the quality is so good with this fair price. Thank you so much. I love the table and they provide great services too.

January 16, 2026
Nimara.nl logo

Reply from Nimara.nl

Hoi,

Thank you very much for your kind feedback. We are pleased to hear that you are satisfied with the quality of the product and that it met your expectations at a fair price.

It is also good to know that you had a positive experience with our service. We truly appreciate your support.

Met vriendelijke groet,
Nimara.nl

Rated 1 out of 5 stars

Since you are asking

Since you are asking - I still have not received the couch I ordered on the 10th of December. I am getting pretty impatient.

January 15, 2026
Rated 5 out of 5 stars

I liked the quality of the product

I liked the quality of the product. The instruction manual is very easy to read and follow to assemble the furniture.

January 8, 2026
Nimara.nl logo

Reply from Nimara.nl

Hi,

Thank you for your review! We're glad to hear that you're happy with the quality of the product and found the instruction manual easy to follow.

Kind regards
Nimara.nl

Rated 5 out of 5 stars

The displayed pictures were as per the…

The displayed pictures were as per the product. Made it easy to choose the furniture.

January 7, 2026
Nimara.nl logo

Reply from Nimara.nl

Hi Nikhil,

Thank you for your review! We're glad to hear that the product pictures helped you easily choose your furniture.

Kind regards
Nimara.nl

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