Ninety Reviews 360

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Ninety.io has been helpful for keeping our team organized and focused on priorities. Clean interface. Solid features like goal tracking, scorecards, and task management. While it does what it promises... See more

Company replied

Rated 5 out of 5 stars

The team at Ninety was SO helpful in getting our existing information imported so we didn't have to spend the time entering/recreating things we'd already done once. It was easy to give them the rig... See more

Rated 5 out of 5 stars

This tool has truly assisted us with consistency in our weekly tactical meetings as well as creating accountability for actions needed. This has been a great addition to our new direction as a comp... See more

Rated 2 out of 5 stars

The core service/product may be great (I've little idea what it actually is), but I cannot give a good review to companies who do not have ready means of unsubscribing to their emails. Had to dig dee... See more

Company replied

Company details

  1. Software Company

Written by the company

Ninety is the all-in-one Business Operating System that helps remote, hybrid and in-person teams drive performance with clarity, accountability, and results. Thousands of growth-minded organizations use Ninety to replace scattered tools with one powerful platform that brings everything—goals, metrics, meetings, responsibilities, and priorities—into focus. Whether you're scaling, aligning teams, or working to improve execution, Ninety makes it simple to measure what matters and turn strategy into action. Try Ninety free for 30 days to see how better performance starts with better alignment.

Get our no-contracts, no-credit-card, free 30-day trial!

We want you and your team to love it or leave us. 30 days. No strings attached.

Try Ninety.io for free for 30 days. We'll even help import your data so you and your team can get off to a stress-free start. No credit card required. No obligation whatsoever. Get started now at app.ninety.io/sign-up.

Contact info

4.2

Great

TrustScore 4 out of 5

360 reviews

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Rated 5 out of 5 stars

Loving ninety, anyone running EOS, i recommend this for exceptional user adoption

Loving ninety. It's not perfect and it still requires some improvements such as shared "to do's" being linked/the one task but all in all it has made life a lot easier. We've just moved to EOS and the user adoption because of the ease of use of the software has been outstanding.

I think the price point is about right for what it is and the month-long trial period was the perfect length and was ultimately what got me to convert to a paying customer.

August 16, 2021
Rated 5 out of 5 stars

Super-Attentive Service Experience

Regarding the Ninety.io customer service team: Epic. The crew is attentive, quick, friendly, helpful -- I've initiated a chat on 3 separate occasions -- and I'm totally sold on giving my business to that team. One representative even offered to help me with data entry to help our team transition to the new platform!

Regarding the Ninety.io product: It might be a stellar long-term fit, but I can't tell quite yet. We've had a great start; the 30-day trial is just too short to know whether it's going to stick. The tools are just what we need. No concerns there.

We decided to roll our 'free' month test period over to a monthly subscription for a few reasons: (1) one month was insufficient for our team to decide whether it would be a good fit for our use, (2) the no-commitment monthly fee is reasonable enough that we can test-drive it a little longer with minimal risk, (3) we couldn't find an easy way to export the data we had entered -- and we didn't want to lose it.

Monthly per-user license fees are a winner for the first 3-6 months because they are low risk/easy entry -- but they don't satisfy me in the long run. After a few months of test drive, I want to shift from month-to-month to a service agreement/arrangement that is more resilient.

August 10, 2021
Ninety logo

Reply from Ninety

Isaac - First off thanks for the candid review. We love to hear great things about our support team! But just wanted to let you know that we do offer an annual subscriptions that may fit your needs, it even comes at a discount. But if you are ever unhappy with 90.io we will gladly export your data back to you, its your data!

Mike - Director of Client Success/Support

Rated 5 out of 5 stars

Super helpful and responsive!

We are loving the platform and the support team has been super helpful and responsive! I think this is going to help our organization tremendously, I don’t think I’ve been excited about a platform before!

August 5, 2021
Rated 3 out of 5 stars

I really like the platform

I really like the platform. Ninety.io has helped organize and prioritize our team's goals and objectives.

I would like to see some more versatility out of the Data portion. Would be nice to have some more calculations available. Ex. % of Goal Monthly, Quarter, Yearly, vs. just green/red

July 16, 2021
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Reply from Ninety

Hi Jeff and thank you for your review of 90.io. You will be happy to hear that not alone are we looking to make our scorecard more robust with version 2.0, but we are also on the brink of releasing integrations which will allow much more flexibility in using your scorecard with other platforms. Be on the lookout for an email that will provide more details!

Rated 5 out of 5 stars

Running on EOS® has never been easier!

Ninety has been so helpful to my clients running on EOS. Prior to using this tool it was a mismatch of spreadsheets, google docs and paper. Ninety keeps everything together in a simple intuitive platform. I think the biggest win has been improved weekly Level 10 Meetings!

July 13, 2021
Unprompted review
Rated 3 out of 5 stars

I like the overall landscape of the…

I like the overall landscape of the software but there are some definite limitations. Having to refresh is a big one for me and not being able to log in to L10 meetings… what??? Only one person can start and be in an L10??? Horrible!

July 9, 2021
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Reply from Ninety

Hi Chris...Thank you for your review. Good or bad we always appreciate the feedback! You will be happy to know that we are in the final stages of testing the multiple people in a meeting function. This will allow as many people in the meeting as needed at the same time. You will no longer have to be the meeting leader and the scribe. We will be releasing this very soon. Please be on the lookout for an email with the details!

Rated 5 out of 5 stars

Great product

Great product. So far the favorite part is the dashboard! Next week it will be something else. It is going to make a difference.

June 30, 2021
Rated 5 out of 5 stars

Lifesaver when implementing EOS

Lifesaver when implementing EOS.

The greatest reward is seeing members of the Leadership Team embrace the platform more and more every week and beginning to speak in a new language of strategy that is fully brought to life through "ninety." Each week I learn to better leverage the software to better facilitate our L10 meetings.

June 30, 2021
Rated 5 out of 5 stars

Ninety.io

The team at Ninety was SO helpful in getting our existing information imported so we didn't have to spend the time entering/recreating things we'd already done once. It was easy to give them the right info, formatted the right way, and they're super quick to respond when we had questions.

We're still pretty new to the app, but so far it's really simple to use and helpful in guiding our experience with EOS. We haven't found any downsides yet, and don't expect to either.

June 16, 2021
Rated 3 out of 5 stars

Functional and helpful. A little slow and clunky and with some frustrating features.

Somewhat intuitive to use. Appreciate the dashboard. Overall the system performs "clunky" and simple updates like adding a ToDo or saving a simple comment will have the orange update bar spinning for minutes. (This is with a high speed fiber network in place for Internet and is a consistent experience across all 9 members of our team across the US.) We like the 90-minute meeting template and timer, but the meeting notes feature is not functional. Notes you are typing constantly jump back to the top (a very frustrating experience) and multiple people cannot work within the notes or other parts of the software during the meeting. Ideally, all activity and notes would be auto-captured from an L10 but they are not. Right now our admin person spends additional time to capture notes that we want reflected in the auto-summary email because the system does not perform this.

June 15, 2021
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Reply from Ninety

Hi Jeff...TY for your feedback. I am having the dev team look into your issue with the notes during a meeting, along with the other things you mentioned. But just so you are aware we are currently beta testing the ability to have multiple people in a meeting at once. This will allow everyone to be in the meetings on the software at the same time and be able to create content seamlessly without restrictions. This should allow for a much smoother meeting pace for you and your team. I am truly sorry for your current frustrations. If you ever have problems on our platform please reach out to the support team in real time for the best solutions possible. Thanks again for your feedback, we really do take it to heart!

Rated 5 out of 5 stars

Almost perfect

A few bugs here and there but really nothing majors. Would like to work in real time at some point as the integrator.

Love the software.

June 8, 2021
Rated 4 out of 5 stars

Love the software only giving it a 4…

Love the software only giving it a 4 because the metrics/data is difficult to read for color blind folks like myself green/red. If possible perhaps you could give the user the ability to customize metric colors for more contrast.

May 26, 2021

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