Nino and Friends  Reviews 75

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

We bought several items at nino’s whey we were in Taoramina in June. After enjoying them at home we were honestly sad that we ate everything. So I went online to see if we could order more. Yes, onlin... See more

Rated 2 out of 5 stars

Surprisingly disappointing pistachio chocolates. Great samples in store, but when we got them home to enjoy, they were dry and small. Many other chocolatiers have better products. Maybe only buy fresh... See more

Rated 5 out of 5 stars

We found this store last spring while visiting Sorrento and brought some candies back home for my mother in law. She raved about them so much we ordered her some for Christmas! Would definitely visit... See more

Company replied

Rated 4 out of 5 stars

Our experience in the store was delightful. Everyone was helpful. We tasted and purchased several items. Unfortunately, one of the pistachio creme jars was not completely closed (even though the pape... See more

Company replied

Company details

  1. Chocolate Artisan

Written by the company

La NINO AND FRIENDS ITALIA nasce nel 2015 da un piccolo progetto familiare in Penisola Sorrentina, che nel corso degli anni è cresciuto espandendosi alle maggiori piazze italiane. L’idea che muove l’azienda è il desiderio di portare artigianalità e far conoscere le migliori eccellenze italiane nelle località di maggiore attrazione. Ci trovate a Sorrento, nella bellissima Capri, Anacapri ed Amalfi, in Toscana, a Firenze, Siena e San Gimignano, in Sicilia nella splendida Taormina, e in Veneto a Venezia. Trovate le migliori eccellenze italiane dal cioccolato, ai biscotti, fino alle eccellenze del salato, con l'olio d'oliva della Penisola Sorrentina, il Tartufo Umbro, e i Pesti siciliani. Cosa state aspettando? Veniteci a trovare.


Contact info

4.2

Great

TrustScore 4 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

We were in their store

We were in their store. Purchased alot of items. Had them shipped home. Did not receive all the items purchased! They will not respond to any inquires. Do not shop here!

April 22, 2025
Unprompted review
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Rated 2 out of 5 stars

Surprisingly disappointing pistachio…

Surprisingly disappointing pistachio chocolates. Great samples in store, but when we got them home to enjoy, they were dry and small. Many other chocolatiers have better products. Maybe only buy fresh and not packaged from here?!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

We absolutely loved the store!!

We absolutely loved the store and enjoyed trying everything!! I was so excited to purchase some to ship home. Sadly arrived home to a broken seal and it leaked everywhere. Super upset about it, was really looking forward to sharing it with my family. Pesto di pistacchio pomodorino is what was broken.

October 11, 2024
Unprompted review
Rated 3 out of 5 stars

UK website

I'm in the UK , we visited this year and loved there stuff but the website wont work for me.
any suggestions. :(

October 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Working with Annabel was an absolute…

Working with Annabel was an absolute pleasure. She made the order process simple and informational. Being from the US and also in the food and entertainment industry I recognize quality service and products.

Thank you
Thomas W. Manetti

March 4, 2024
Rated 5 out of 5 stars

Awesome experience ....

I was in Italy this past October and fell in love with everything! I went shopping in one of your shops and the people were so helpful and absolutely wonderful. My friend and I packed a huge box and had it shipped home. I just placed another order of some of my favorites and to my surprise it arrived quicker than I had anticipated. I am so please with the ease of ordering on your website and the quick delivery. Not to mention how delicious everything is that I ordered!!!

February 27, 2024
Rated 5 out of 5 stars

LOVE!

So easy and quick shipping! A little bit of something to bring back memories of Sorrento:)

February 19, 2024
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Reply from Nino and Friends

Dear Michelle, many thanks for sharing your experience, we hope to see you back

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Rated 5 out of 5 stars

Great experience

Annabel was great. She quickly responded to my issue and was to provide a resolution.

February 5, 2024
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Reply from Nino and Friends

Dear Kiara, many thanks for sharing your experience with us, we are glad to hear that you appreciate our customer service and goodies. Hope to see you back soon in any of Nino and Friends stores in Italy or online.

Rated 5 out of 5 stars

I received my order today

My order of Limoncello Dragees and Pistachio Cream was delivered in a very timely manner and each item was wrapped very carefully. Nino and Friends desserts and creams are absolutely delicious!!
Thank you so much!

January 18, 2024
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Reply from Nino and Friends

Dear Lisa, many thanks for sharing your experience with Nino's E-shop. We are glad to hear that you appreciate our service and goodies. Hope to see you back soon.

Rated 5 out of 5 stars

Amazing Products!

Amazing Products!

Truly delicious and really innovative. Highly recommended!

December 29, 2023
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Reply from Nino and Friends

Dear Brian, many thanks for sharing your experience with us, we are glad you loved our goodies, and hope to see you back online soon.

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Rated 5 out of 5 stars

Fast delivery to Poland. Very good quality products

Very good quality products. Tasty! Delivered to Poland fast and without any problems.

December 28, 2023
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Reply from Nino and Friends

Dear Piotr, many thanks for sharing your experience with Nino's e-shop online. We are glad to hear that you received everything and you enjoyed it all. Hope to see you back soon

Rated 5 out of 5 stars

On time

On time, delicious products, Italy to my home.

December 19, 2023
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Reply from Nino and Friends

Dear Phil, many thanks for sharing your feedback with us, we are glad to hear that you appreciate our goodies, and also tried Nino's delivery service. Hope to see you back again soon.

Rated 5 out of 5 stars

Such a wonderful company with so many…

Such a wonderful company with so many savory products. My international shipping was great too!

November 23, 2023
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Reply from Nino and Friends

Dear Cheryl, many thanks for your lovely words and for choosing us. We are glad to hear that you appreciate our international shipping, and hope to see you back soon.

Rated 5 out of 5 stars

Annabel was and is maginacifica

Annabel was and is maginacifica. And the candy isn't bab either

November 21, 2023
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Reply from Nino and Friends

Dear David, many thanks for your lovely words. We are glad to hear that you appreciate our customer service and candies too. Thank you so much

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Rated 5 out of 5 stars

5 stars!!!

5 stars!!!! Enjoyed the cookies while on a recent trip to Italy….just wish I could have purchased Limoncello also!!

November 28, 2023
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Reply from Nino and Friends

Dear Mark, many thanks for your feedback. Hope to see you back in any of Nino and Friends stores in Italy or online.

Rated 3 out of 5 stars

Well it’s been more than 3 weeks and I…

Well it’s been more than 3 weeks and I still don’t even have the package yet you are asking me for my rating which makes no sense to me.

November 17, 2023
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Reply from Nino and Friends

Dear Pita, many thanks for sharing your experience with us. If you are facing any issues or delays with the order, please write to us at info@ninoandfriends.it. We will check with the courier and make sure you will receive everything soon.

Rated 5 out of 5 stars

Great candies

November 23, 2023
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Reply from Nino and Friends

Dear Donald, many thanks for your lovely words. We are glad to hear that you appreciate our candies. Hope to see you back soon again online.

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