NINZA Trading Reviews 

341
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great overall experience with this company and its advanced trading products. Customers frequently praise the exceptional support team for providing professional, friendly, and prompt assistance with indicators and platform configuration. Traders consistently note the exceptionally high quality, highly intuitive design, seamless automation capabilities, and extensive customizability of all the available trading tools. However, some customers also noted minor initial setup hurdles, account access challenges, or technical glitches that required external professional intervention. Reviewers deeply appreciated that the dedicated, patient, and highly knowledgeable staff promptly resolved these difficulties, providing thorough guidance and remote sessions to ensure smooth daily operation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that reviewers find the support... See more

Customer service

Clients share positive opinions on customer service, highlighting top-notch support agents who go above and... See more

User experience

Consumers find user experience to be positive, highlighting that the support team provides exceptional... See more

Service

People report positive experiences with service, expressing great satisfaction with the dedicated support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

I am kind of OK with software, but Celia reduces my time spent getting set up by about 500%. She is super efficient and has aspects of the ninZa products implemented that I would probably never unde... See more

Rated 5 out of 5 stars

I had a 'great' problem signing in and downloading my purchase; but with Hannah's expert communication (even though we did not have sound) - she allowed me ample time to type and ask any question. 'My... See more

Rated 5 out of 5 stars

Ninza.co has incredible indicators and I wish I had found out about them much earlier. Hard to choose from sometimes, because they have so many good ones. I use Solar Wave, Infinity Algo Engine, Sonar... See more


Company details

  1. Software Company
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  3. Software Vendor

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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5.0

All reviews

(341)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Solar Wave and…

I have been using Solar Wave and Imbalance Profile Lidar for my trading, and I am very impressed with both indicators.
Solar Wave helps me identify market direction, momentum, and potential trade opportunities with greater confidence. The visual presentation is clear and easy to understand.
Imbalance Profile Lidar provides valuable insight into market activity, volume imbalances, and key trading areas. It helps me better understand market structure and make more informed decisions.
Both indicators are professional, reliable, and well-designed. They have become an important part of my trading setup. I highly recommend them to traders looking for high-quality analytical tools.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

The support is excellent

The support is excellent, especially the very friendly Grace. Plenty of products to choose from. I have not yet run their new automation product for the whole week, but so far, for the last few days, it looks promising.

Arguably, their pricing is pretty decent and have lower barrier to entry compared to other competitors.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service and Support

⭐⭐⭐⭐⭐ Excellent Service and Support

I’ve had a great experience with this company.

They are always very attentive, respond to emails incredibly quickly, and provide excellent customer support whenever I need assistance. Every question or request is handled professionally and efficiently.

What stands out the most is the way they treat their customers. They are friendly, helpful, and genuinely care about making sure you have a positive experience.

Their products are excellent, the quality is outstanding, and they frequently offer great deals and discounts that provide fantastic value for money.

I’m truly grateful for the excellent service and support I have always received. It’s rare to find a company that combines great products with such a high level of customer care.

Highly recommended! Thank you for everything! ⭐⭐⭐⭐⭐

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

I want to give a huge shoutout to Kimmie H

I want to give a huge shoutout to Kimmie H and the team at Ninza.co! I originally chose the wrong product for my trading style, but Kimmie went above and beyond to help me find the perfect fit. She took the time to understand how I trade, helped me switch products, and even assisted with the installation process.

Since making the change, the new product has been performing amazingly and I couldn’t be happier with the results. Excellent customer service like this is hard to find nowadays. Kudos to Kimmie H and the entire Ninza.co family for truly caring about their customers!

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Kimmie made buying KingRenko$ painless — highly recommend

Bought KingRenko$ today and Kimmie H. made the process effortless. She helped me get a great price, sorted out a small payment issue immediately, and walked me through installation. The indicator works perfectly. Top-notch customer service — Kimmie is a real asset to ninZa.co.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Support like this makes a real difference. Highly recommended!

I had an excellent experience with Grace from ninZa.co and wanted to share my appreciation. From the very beginning, she was incredibly professional, responsive, and genuinely helpful. She took the time to understand my questions and guided me through everything with patience and clarity.

What really stood out was her commitment to making sure things were resolved quickly and correctly. Her communication was prompt, friendly, and very knowledgeable. It’s rare to encounter customer support that is both technically strong and so pleasant to work with.

Grace truly went above and beyond, and it made a big difference to my overall experience with ninZa.co. If every support interaction were like this, customer service everywhere would be outstanding.

Thank you, Grace — your help is greatly appreciated!

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Little Hannah is wonderful

Little Hannah is wonderful, most helpful I was so impressed with her help and work I have no words to praise
Great Job This is really impressive
you gave me high QUALITY SESRVICE /HELP
You have done a FANTASTIK Job
THANKS AGAIN

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Both the indicators and the customer…

Both the indicators and the customer service from Ninza is super awesome. I would highly recommend anyone looking for indicators, automated trading strategies and even learning about futures trading on Ninjatrader to come here. Cute Flora (her nickname) helped me so many times to get the best prices from the systems I purchased at Ninza. She's helped with settings, and timely service everytime I visit and want to purchase something at Ninza. In today's internet shopping world, Ninza stands head and shoulders above most vendors not just in the trading industry, but in all of ecommerce sites out there. #HighlyRecommended

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Ms. Hannah

I been buying from Ninzaco for five years and leads to successful trading. Always Ms. Hannah help me to set up and educate in details for set up indicators. Good employee and customer service from her.

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

The amazing support given by Sunny…

The amazing support given by Sunny Celia every time that i asked , friendly and very polite. This girl is amazing. The indicators that I changed she was very patient helping me. I Never see a support like that. The indicators I am very happy and i will buy more in future to complete my system. Thunderzilla is perfect for my trading style because i do not like scalpers. Thank you Sunny and Ninza indicators.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

awesome place to get indicators and help

the indicators are really good and very professionally coded, fall in nicely within the NT8 environment, very intuitive and easy to automate.
the supporting staff is wonderful, i have mostly dealt with Hannah but I am sure others are great just the some, always ready to help, with advice, with pricing, with information, with anything

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I decided a few months ago to go 100% with Ninza

I decided a few months ago to go 100% with one NinjaTrader indicator developer - and it was an easy choice (I went with Ninza.co). The indicators are just built better and have way more ability for optimization (even though their default settings are optimally tuned aleady).

Equally important is their customer service. I decided to work exclusively with Flora because she's just been extremely helpful - she's always been great at getting me the answers (if she didn't already have them) - and extremely pleasant and professional to work with (she's been quick too - i'm not always very patient).

I'm glad I made the switch to Ninza.co - having indicators that are built by the same developers just makes life easier - I also use and love Tradesaber and the Ninza.co indicators all work easily within Tradesaber....what's not to love!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Just got the Impulse Wave Radar

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and very important one, do not use with minute bars, use with renko or tick bars, very very effective. Supposably works good also with range bars but I don't trade with those. Hats off to Ninza for another really good indicator. And thanks again Flora for giving me a great deal on the indicator.

December 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Support after purchase of new indicators

After purchasing new indicators, Hannah was very helpful and responsive in answering questions and showing how to set the indicators up so they would work properly. Hannah was very knowledgeable and efficient in the way she provided the support and answered all questions.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ninza.co has some of the best…

Ninza.co has some of the best indicators available. The site is legitimate and very supportive. Hannah was amazing—she helped me with the setup and gave me the best price for the indicator

December 1, 2025
Unprompted review

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