Nireeka Reviews 

161
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptional build quality, powerful motors, and stylish design of their electric bikes. Many consumers also appreciate the smooth ride, comfortable seating, and responsive handling during their daily commutes or recreational trail rides across various challenging terrains. However, some customers also noted significant delays with shipping and delivery times, leaving orders pending for several months without clear updates. Some reviewers were not happy with slow customer support responses, communication gaps, and ongoing difficulties when trying to resolve technical issues or track missing shipments.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the exceptional design, strong carbon fiber... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers reported fast shipping and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting significant delivery delays and long... See more

Quality

Customers consistently note positive experiences with quality, praising the strong carbon fiber frames,... See more

Customer service

Consumers find customer service to be ambiguous, as many reviewers report helpful communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning customer support was exceptional. They respond quickly to emails and provide results. Shipping arrived as expected and minor assembly was a breeze. I bought the Nireeka Prime S with... See more

Rated 5 out of 5 stars

No complaints.. Jack treated me really well with my Spectrix Plus build. It’s an amazing beautifully designed ebike, with the 1800wh battery and gear set it’s really fast with plenty enough range to... See more

Company replied

Rated 5 out of 5 stars

I bought my Mega 1500 a few years ago and it’s been a great bike. I had a couple small issues, but customer service helped me fast. Delivery took a bit longer, but everything worked out. Now I’ve o... See more

Rated 5 out of 5 stars

After initially sharing negative feedback due to the confusion and delays I experienced during the shipping process, I want to update my review to fairly reflect what happened afterward. Once s... See more

Company replied


Company details

  1. Bicycle Store
  2. also in
  3. Sporting Goods Store

Written by the company

Manufacturer of the world's most affordable carbon fiber electric bicycle.


Contact info

3.2

Average

TrustScore 3 out of 5

161 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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3.2

All reviews

(161)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Battery replacement part for mega 1500

After trying unsuccessfully to retrieve one simple item from Nireeka, I finally reached a gentleman who took care of my issue with no problem. Whatsoever. Thank you, chris for making this ordeal seamless.

November 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Mega awesome

Hey guys, I received my bike yesterday and I would like to comment on a few things real quick . I was fully aware of a few of the comments on social media regarding shipping and long delays. I took them all into consideration after looking at them and I believe each circumstance in which they were complaining about long delays and missing items were definitely due to complications with borders and them being in European Union islands and so forth and so on I kind of feel like maybe you guys got a little bit of a bad rap on some of those not to mention is there’s always a time that the odd one will go sideways however that being said when I called and I spoke with who I believe his name was Jack. He was pretty straightforward that once I order it would take 4 to 5 weeks before they could ship. It ended up being about 5 to 6 which is pretty much bang on in my books. Then the whole shipping process took a matter of 3 to 4 days. Exceptional! Then I get the bike and it was handled with awesome care incredibly great packaging and everything came assembled as much as possible and in pristine shape I couldn’t be more impressed or more happy with what I’ve received! Yes, little bit expensive but it’s a very nice bike. I do have to question which I if I accidentally got upgraded to the beautiful white paint because it is gorgeous! If I could comment on anything, It would be nice to have a couple of Allen keys with it but honestly anybody ordering a bike like this has to have these tools anyways so no biggie that being said the bike looks awesome. Although I haven’t tried it. Everything looks great and man it really does look like a piece of art. Thank you so much for everything and I’m happy to leave reviews to Counter some of the -ones you guys have received. Feel free to call me if you want to chat more or copy and paste whatever you like out of this comment and create a post on your website. I am more than happy to sign off on that. Thank you so much. I look forward to giving you additional reviews once I get my butt on the bike.
UPDATE
I’ve ridden the bike and it’s a beast, absolutely incredible and everything I was hoping for! Now my buddy just bought one too!

November 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality and Excellent Service

I'm really happy with my Nireeka bike! It looks great, rides really well and has plenty of power. I've had a lot of fun riding it so far. I also had a small issue and contacted the team. They were really nice and helpful and got it sorted out. Overall, a really good experience!

October 25, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

I bought the Prime S this year, The power and comfort are top tier. I've rode about 500 miles so far. Being reckless I've crashed 4 times and the only thing I've replaced is the front through axle and bushings. Strong carbon fiber frame. Overall I call Nireeka an exceptional ebike. Absolutely love it!

Dave M.

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

☕🏐💜 Indiego

Hey Indies and Indians 🥰☕ and Nireeka.

I've received the Nireeka Spectre Plus version in Azure-Lime gradient color+Perks (Stand, color Display, 1800Wh battery, Thumb throttle, Front Fork with Lock option, Heavy Duty drivetrain option, non Fat tire version but the Wheels are 75mm wide anyway and both have same diameter (in contrast to Fat Tire version)

How the delivery came is misterious and crazy same time:

1. On 15.th October a unknown number called me
"Hello FedEx dispatch service here we have a delivery for You in our warehouse".

2. When asked about Size estimation, package Form, Weight:

3. 30.5Kg and Very large box, but i can't Send it to your Address because of Size, come personaly for Package we'll manage it in House (FedEx thank You for only single delivery information i have received sofar)

4. I was patient One customer never ever complained Online in comments section, nor using Customer eMail service way. I thought with my "Unluck", the bike either arrives, or i'm the result of Unsuccesfull campaign (i knew i took that risk with the Indiegogo Campaign agreement policy)

5. Uppon comming to FedEx warehouse front office i saw for the first time Large box with printed sign Nireeka, almost "melted onsite".

6. The guy dipatching the vehicles for deliveries told me: FedEx doesn't notify customers via eMail, proxy service or Push messages on first delivery try. We just called the Phone number printed on Label !!

Here i must define my situation with all of You. I'm from poorer spectrum of customers for most of You so i entered two (2.) independent addresses within Undiegogo campaing + separately another parents Residential address for security + eMail + Phone !!

7. Delivery came from Poland warehouse and to my surprice it was excluded from VAT (i expected i whould need Customs procceedings which have adopted corrupted methods of handling ware to customers in Slovakia, almost like harrasment).

8. FedEx employe told me:
It's Intraregional spedition and VAT + Customs payments are not required. "You see Poland is the regional FedEx dispatch warehouse country".

9. Uppon loading the oversized Box into my partners SUV (barely fits):
1800 x 400 x 800 mm

..i arrived home and unpacked beautifully looking Carbon bike wrapped in multiple Bubble foil layers, and Tripple layered Box. Everything was inside with the heaviest part Battery attached with Double sided armored tape on botom.

10. Only wheels are detached as Handlebar but preinstalled with all Brake lines, Accelerator, Display, Torque sensor, Deraileur, everything was spot on, also Pedals and Seat been detached separately inside box.

11. Most greetings and likes go for Indiegogo (for seriousness and fulfilled promise), Nireeka customer service "Chat" for ocasional but response, migrating our purchased Spectres from Indigogo campaign into their own website. Most important part on why i Supported Nireeka was:

It was promoted as Canada (Ontario assembly line), China (Carbon frame company), and USA (LA office) synergy of corporates. Noone could ever predicted subordinating 50% Canada to US import Taxes "hunger games" and resulting Europe regulations.

12. My country is Slovakia (central Europe not Slovenia imho) i cant find backer number but order was proccessed on 7.6.2025. In the middle of this almost "Tectonic and Historical evolution Campaign epoque" i upgraded the Larger battery (1200 to 1800 Wh), added Display and Heavy duty drivetrain.

p.s: I recommend if doable, adding another address into Your Nireeka address profile, politely asking Nireeka Chat support for estimated delivery time, and pick Up unknown Phone numbers as You can read in my experience above. I'm not afilliated or comercialy harnessed with Nireeka corp. in any way i just want to thank the Team Nireeka, Team, China, Canada and US office (including Younes Shojaie personaly).

p.s.2: ☕💜 only negative experience with this purchase was the time, but looking at "Geopolitical Crust tremmors" i didn't expected to receive the bike anymore and respected my "failure Fate rate".

p.s.3: Our local Administration changed the eBike policy abruptly and so massively in meantime, so i can't even drive the bike legaly without Insurance (i respect that for 29.0 Kg monster).

November 1, 2026
Unprompted review
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Rated 1 out of 5 stars

I have yet to receive my bike…

I have yet to receive my bike (order#US6912) ordered in the summer of 2025. You've been telling me it's on a boat somewhere?? I have never had worse service on any item I've purchased in my life (I'm 84 yrs.old). I can't believe your still in business. You should be financially penalized for the amount of time it takes you to deliver a product.

George Poynter

October 29, 2026
Unprompted review
Rated 3 out of 5 stars

Phenomenal ebike BUT.... delivery nightmare

Pros
I purchased the nireeka spectrx. Fully spected with custom navy blue color beautiful bike. No questions ask powerful 1800wh upgraded battery fat tires. Never experienced anything like it. Also have option to pedal for excerise,a awesome commuter bike as well. Feels like a real life motorized dirt bike.

Cons: ordered bike in July took 1 months as expected. Recieved August 15 as expected. Problem order had no battery with shipment. Waited additional 30 days for battery be delivered. Also a additional 3 more weeks for charger to be delivered.

Lots of miscommunication with company on order process missing parts with order no mudgaurds miscommunication advertisements with mudguards showing lights built into it. I find out later there is a kit sold separate.

The company was good with communication with making things right. Definitely appreciate the accountability,and the delivery of parts to USA is out of their hands. They have been in contact and tried to make things right.

October 15, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered my bike Feb 23 2026

Ordered my bike Feb 23 2026. It's now October 20 and I still dont have my bike. If you want a nightmare purchasing experience, order a bike from Nireeka. Absolutely garbage company. Super regret buying from them.

October 18, 2026
Unprompted review
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Reply from Nireeka

Hi Ali, UPS tracking shows your bike was delivered on July 23 at 10:44 a.m. that was within the promised timeframe, so we’re concerned to hear you haven’t received it. Could you please contact our support team so we can check the delivery details with UPS and help resolve this?

Rated 5 out of 5 stars

Amazing bike, few adjustments, and perfect…

I’ve been looking at this bike company for over 5 years now. I finally had the money to afford a Nireeka Revenant! It’s an amazing bike, the design is gorgeous the back suspension is amazing (rock shox) and it handles super well and is amazingly balanced. I got it with the 1000 W motor, 800 kwh battery and the torque sensor and throttle, it is zippy. I’ve done a lot of trials on this bike even a trail of 2,450 feet of elevation gain in 13 miles in 56 minutes. I would recommend getting the bigger battery if your a mountain biker. It’s a beast. However, a couple constructive criticisms however, the chain on mine came a little loose so it rattles a lot on trails, the stock front suspension is honestly terrible and for how much the bike is that’s understandable, I mean it’s a crazy bang for buck and I would definitely buy their extremely fairly priced upgrade Front fork rock shox suspension. I’m actually gonna buy it off them tomorrow! But that’s just a caution, don’t cheap out on that because this is a lot of bike for the money. I’ve even done jumps on this bike, and the frame held up. However, when it comes to the power output relational to the pedal assistance while going up hill on steep trails it sucks. It gives no power at all for those super hard climbs, simply put no power is added to a single stroke at steep grades. Finally the screen holder is kind of cheap and sucks for the upgraded version, respectfully. Other than that this bike Rips! I love it, just needs a bit of computer programming/recoding, a tighter chain, and new suspension and it’ll be a perfect machine. I love this bike and the looks it gets are great. The customer support team is also super helpful and responsive! I would 100% buy again!

October 10, 2026
Unprompted review
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Rated 1 out of 5 stars

I am writing to say the reply Nireeka…

I am writing to say the reply Nireeka gave is in fact incorrect. It is down to the company to arrange the delivery from there so called base in mainland Spain. A customer cannot arrange the import of an electric cycle. Tenerife has very strict import regulations. I gave Azar 2 names that she could get in contact with to arrange this import. But the fact is they cannot get the bike imported to Tenerife. They will not allow it. So they have decided to keep my 3700 euros and the bike which is daylight robbery.

September 1, 2026
Unprompted review
Rated 2 out of 5 stars

As above. I love your product but you custom service is poor

I leave emails and the replies come back later than I expect, Most recently sent an initial e-mail and a 2nd e-mail about ordering a front wheel disc and I have not heard back from you, your responses are slow sorry. Can't remember the exact date

August 6, 2026
Unprompted review
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Reply from Nireeka

Hi Nick, we’re sorry you felt let down. We reviewed your previous tickets and emails, and they were answered promptly. The only recent email that was about a week old has now been addressed.

We understand that waiting for a reply can be frustrating, and we’re working to ensure responses remain timely. We appreciate your support and are here if you need anything further.

Rated 5 out of 5 stars

This is the best e-bike I have ever…

This is the best e-bike I have ever owned and I have owned a few.

August 13, 2026
Unprompted review
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Reply from Nireeka

Thank you so much, Gary! We’re thrilled to hear that it’s the best e-bike you’ve owned. Enjoy the ride, and please don’t hesitate to reach out if you ever need anything.

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Rated 1 out of 5 stars

Long Term Quality and Service

I’ve been a long-term owner of the Revenant, having purchased the 10th bike in the initial build. While its appearance, speed, and overall build quality are impressive, my experience over 2–3 years has been disappointing. The reliability and quality of the components, controller, and motor are poor, and the service provided has been questionable at best.

Owning this bike has proven to be costly, with over $1,000 USD spent on parts and service—made worse by additional tariff costs—yet I’ve received little to no support from the brand. Despite the bike’s sleek look and performance, the ongoing expense and lack of dependable assistance have left me with regret for my purchase and this brand overall.

August 1, 2026
Unprompted review
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Reply from Nireeka

We appreciate that you recognize the bike’s appearance, speed, and overall build quality. For that reason, we are surprised that the review is rated one star, as this rating generally suggests that there were no positive aspects to the product or experience.

We would like to clarify that our records show no open or unresolved support tickets, and that all requests received were answered by our team. Import duties and tariffs are determined by government authorities, so unfortunately they are outside our control.

As with any performance e-bike, long-term service needs and costs can vary depending on usage, riding conditions, and maintenance. If there is a specific issue that still needs attention, please contact us with the details at sales@nireeka.com. We are always happy to review it.

Rated 5 out of 5 stars

No complaints.

No complaints.. Jack treated me really well with my Spectrix Plus build. It’s an amazing beautifully designed ebike, with the 1800wh battery and gear set it’s really fast with plenty enough range to do whatever you need. I got the metallic red and it has a strong, durable paint work that looks great. Always a quick kind customer service response very pleased with my experience and would order again.

June 4, 2026
Unprompted review
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Reply from Nireeka

Thank you so much for the wonderful review! We’re thrilled that you love your Spectrx Plus, especially the 1800Wh battery, gearing, Metallic Red finish, and its performance on the road.

We truly appreciate your kind words about Jack and our customer-service team. Enjoy the ride, and welcome to the Nireeka family!

Rated 4 out of 5 stars

Excellent customer service & response…

Excellent customer service & response time provided throughout the build/buy/ receipt.

minor shipping issues:
Multiple boxes/shipment also held up by customs & tariff fees
Strongly recommend upgrading the tires.
This was one of few available upgrades i did not request because i plan to ride mostly on bike paths, street shoulders and didnt think i needed HD variety .
However, i got a flat rear tire after my 2nd ride - Thankfully it was a very small piece of steel - looked about like a broken off half of a staple (regular old office paper stapler staple) - i was unaware 'til i got back home and tire seemed 'low on air' - by the next morning it was totally flat.
I've since installed HD tires and inner tubes - no issues *slightly heavier tho
QC:
-wired in headlight was routed incorrectly and no accessible quick connection so need to remove fork 'headset' or disassemble light fixture (lens) to feed between fork and frame
-some components not really up to the standard Nireeka should insist upon *
*seat post clamp - threaded rod snapped

Bike is beautiful, rides smooth ** would be nice if it offered a kickstand...

Speed is as advertised: (naturally i wish it was faster, but...)
- 28mph, throttle only
- 42mph, throttle, pedal assist and peddling as fast as i could (1/4 mile stretch 'flat' asphalt path)

Keep up the good work Nireeka Team!

June 22, 2026
Unprompted review
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Reply from Nireeka

Thank you for the detailed and thoughtful feedback. We’re very happy to hear you’ve enjoyed the bike’s design, ride quality, customer service, and real-world speed performance.

We appreciate your notes on the tires, headlight routing, and seat-post clamp. Feedback like this is valuable and helps us improve future builds. Heavy-duty tires and inner tubes are a great upgrade for riders who frequently ride on roads or bike paths, especially where debris may be present.

Customs delays and tariff fees are unfortunately determined by the destination country and remain outside our control. Regarding the broken seat-post clamp, please contact our support team with your order number and photos if you have not already and we will be happy to review it.

Thank you again for choosing Nireeka and for your helpful suggestions, including the kickstand.

Rated 1 out of 5 stars

my Nireeka Homie is a major disappointment

I ordered my Nireeka Homie on the Indiegogo crowd funding site on 2/26/2018 and received it 12/4/2019. I had reservations and concerns about repeated delays but was excited when the bike finally was delivered. Then reality set in as I learned that the ECU did not fully function as promised and things on the bike easily broke or simply didn't work as promised. The kick stand barely supported the bike and it fell over breaking one of the rear radar sensors. The broken radar sensor wasn't a big issue since the ECU that was provided didn't function, to my disappointment, with the radar sensors. And once I received my Homie I discovered that Nireeka customer service was a major disappointment. Today is 7/17/26 and I'm still waiting for the promised ECU. I also learned that the Homie has been discontinued which may explain why my waiting for the ECU is futile. What began as excitement for the promise of what I expected to be a great purchase has evolved into a major disappointment. I recommend caution when considering purchasing anything from Nireeka.

August 8, 2025
Unprompted review
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Reply from Nireeka

While we respect your experience, we do not believe a one-star rating fairly reflects a bike that was delivered and used for many years, with concerns largely related to discontinued parts and damage occurring after delivery.

The bike was delivered in 2019, and you've been using the bike for seven years now.

We also want to clarify that the rear sensor was damaged when the bike fell after the kickstand incident, rather than being a factory defect.

The Nireeka Homie has been discontinued for several years, and its original ECU is no longer manufactured or stocked. We have continued to help customers where replacement parts remain available, but unfortunately we cannot promise a discontinued electronic component after this length of time.

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Rated 1 out of 5 stars

YouTube channel Trail & Error North for…

YouTube channel Trail & Error North for full video

It has been a year and the customer hasn't received delivery nor a refund!

Reply to Nireeka: No, this wasn't a crowdfunding order.

August 17, 2025
Unprompted review
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Reply from Nireeka

Could you please provide your order number or the name/email used for the purchase? We cannot locate an order or support case based on this review alone, and we would like to look into it properly.

If this relates to a crowdfunding order, please note that campaign backers purchase an early, highly discounted pre-production product. Development, production, and delivery timelines can be affected by the manufacturing process, and updates are provided throughout the campaign. That said, we take any delivery or refund concern seriously and will gladly review your specific case once we have your order details.

Rated 2 out of 5 stars

More like...what went right?.,made two…

More like...what went right?.,made two payments before receiving to bike....it took almost 3.5 months to get the frame and one wheel...payed tariffs, received the front wheel 3 weeks later payed tariffs for that also...besides the 399 shipping fee..in total was about 600 for shipping..packaging was a mess luckily I think I received everything..no manual, on top of that its not working right..motor is slipping not sure what to do about that.
Such neat looking bikes, such a disappointment 😞

June 12, 2026
Unprompted review
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Reply from Nireeka

We’re sorry for the frustration. For clarity, the complete bike was delivered within the promised delivery window. The shipment was sent in separate packages, which is why the frame and wheels arrived at different times.

Import tariffs are charged by your country’s customs authorities on each shipment; they are not charged or retained by Nireeka. The shipping fee covers transport and handling, not government duties or taxes.

A digital manual is available online, and we are happy to send it directly. Regarding the motor slipping, please contact our support team with your order number and a short video—we can diagnose the issue and help you resolve it promptly.

For concerns about the tariff charges themselves, the appropriate place to raise them is with your government’s customs authority, as those fees are imposed by them, not by Nireeka.

Rated 2 out of 5 stars

I purchased my Nireeka Prime from the…

I purchased my Nireeka Prime from the website around 5 years ago. I wanted the bike in a gloss black. They sent the bike to me in Mat black. I complained about it and they told me it was popular I wasn’t happy about that seems the purchase was more important rather than customer satisfaction.

I asked about whether there a larger frame size as they only had only size. They told me they only had one size nothing about additional sizes or anything coming.

After purchasing the bike weeks later they said they had another size 19 inch frame but failed to tell me this when I asked as I would have awaited.

The is nice but I noticed riding it the stand keep coming loose which meant in order to tighten the bolt and nut you need to drop the motor to access the blot.

I did this but the bolt kept on coming loose in the end the blot damaged the frame as it continued.

I spoke to Nireeka about it and they had the cheek to tell me I was miss using the stand?

As the stand is to keep the bike up in position as I never sat on the bike with the stand, it’s unclear to me how you can miss use a stand so they took no accountability for the poor assembly.

The customer service isn’t very good the website can be problematic. The bike is powerful but you will find issues to resolve.

The motor eats the cassettes so I’m changing them every 2 to 3 months.

The battery discharge cable? I needed an upgraded discharge cable as I believe the first cable was faulty or poor in design as the forks have pushed back due to battery installation.

Be careful with that and try not to keep taking the battery in and out a lot or be extra careful installing as I have found.

I asked them for an upgraded part they said they didn’t have I got fed up and let the bike just sit doing nothing as I wasn’t happy about their response.

After 2 years I decided to order the discharge cable and when I received the cable it was upgraded.

I find the staff can be rude and dismissive in areas of accountability at times when it mattered which would vary according to who you’re talking to but the women are nice.

The frame doesn’t look like it’s going to last forever. As mine is damaged from the stand. They say the frame warranty is for life.

We will see if I can get another frame the 19inch and see what they say? I bet they will give me issues or terms and conditions as to why I can’t get a new one as my trust for them isn’t 100%

When the bike arrived the pedals were 2 left instead of left and right pedal so I couldn't ride the bike.

June 1, 2026
Unprompted review

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