Nirvana Systems Reviews 161

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The user experience is frequently described as smooth and efficient, with consumers noting the ease of setup and use, and the clear guidance provided. However, some customers expressed dissatisfaction with the product's performance, mentioning poor results and significant losses. A few other people also felt that the service was lacking, citing issues with customer support becoming unresponsive after purchase and a difficult onboarding process with multiple login issues.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness,... See more

Product

Users describe ambiguous interactions with product. While some customers praise the product as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the smooth onboarding process and... See more

Service

People report ambiguous experiences with service. Many customers praise the professional help, quick email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nirvana staff ALWAYS provides extremely friendly and helpful support! I found the login and setup process for my second account a little challenging, and Scott took all the time and patience needed t... See more

Company replied

Rated 5 out of 5 stars

Tim has shown empathy and care for my limited understanding of all these stressful financial steps, that I just don’t have much room for in my life. Always ready to take my calls and guide me, where... See more

Company replied

Rated 5 out of 5 stars

I was very reluctant to buy the license, but Tara gave me space and explained to me all the details. Finally, I told her I am going to put the same amount with them in six figures and a regular invest... See more

Company replied

Rated 5 out of 5 stars

Let's be clear: If you haven't done your homework, this isn't for you. OmniFunds is a specialized instrument — a trend-following momentum system. It is not a day-trading tool. Through the January-to-M... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

161 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellence!

The customer service team is very responsive and helpful. That’s the best thing. The quality of the actual algorithm is legit, and I, as someone who has done signal processing, can see how the algorithms work. The method is diversified by nature of the algorithm and uses game theory to chase returns. All good things!

January 16, 2026
Unprompted review
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Reply from Nirvana Systems

Keita,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

Good Company

I have used Nirvana software and OmniFunds (off and on) for a while now. I’m not as active as others, but when I’m ready to engage they have the tools and the help I need. I’ve been impressed with Ed and Jeffs trading knowledge and effort to help their users. Everyone else is good too! I’m glad to see them succeed because these are good people.

January 15, 2026
Unprompted review
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Reply from Nirvana Systems

Jenny,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 1 out of 5 stars

Not Even Close to the Advertisement

This is not my first review. After posting several months ago about poor performance and lack of response, I was contacted directly by Ed Downs. He kept in touch for a bit and convinced me that big changes were underway - be patient. Not only did changes not materialize in gains, but Nirvana went radio silent. I am nearly 1 year in and down $10k for the buy in, $99/month x 10 months, with a -1.03% in the account performance. This leaves me with a total 19% loss that'll likely take in 26. Time to be truthful.

January 5, 2026
Unprompted review
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Reply from Nirvana Systems

Thank you for being transparent about your experience. I’m truly sorry that we haven’t met your expectations and that you feel the communication has fallen short. It’s clear we’ve let you down, especially after Ed reached out to you previously.

We have been providing periodic updates to our community to keep everyone informed of our progress, including a status update released just last night regarding the specific improvements and milestones we are hitting.

Our goal remains to bridge the gap between the advertisements and your actual experience. We are continuing these periodic updates to ensure that our users are never left in the dark again as we work to improve the system's output and reliability.

We appreciate you sticking with us, and we are committed to ensuring the changes that are coming translate into the results you expect.

Rated 5 out of 5 stars

OmniTrader is the Best

I’ve been using trading software for years, and I found it all cumbersome and hard to trade with. I got OmniTrader a while back and it was a real game changer! I can just run it and get good trades every day. I still have to pick which trades to take, but it makes it so much easier now to find good trades and also to manage them. Thank you Nirvana!

January 4, 2026
Unprompted review
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Reply from Nirvana Systems

Isaac,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

OmniFunds lets me mix portfolios

I wasn’t getting the performance I wanted, but then I discovered the OmniFunds lab. It allows me to combine portfolios to optimize for both returns and small drawdowns. I didn’t even know they had this feature when I bought it, but now I can create my own custom Omnifunds which makes me much more comfortable.

January 2, 2026
Unprompted review
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Reply from Nirvana Systems

Paula,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

I am highly pleased

I am highly pleased with Nirvana Systems support staff; their service line provided immediate attention, and any difficulty was sorted out right away.

December 30, 2025
Unprompted review
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Reply from Nirvana Systems

Mtichel,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

Let’s be clear

Let's be clear: If you haven't done your homework, this isn't for you. OmniFunds is a specialized instrument — a trend-following momentum system. It is not a day-trading tool. Through the January-to-March 'chop,' it remained quiet, which is precisely the behavior I wanted. I’m looking for higher returns in bull markets, but I’m sure they’ll get there based on the updates and improvements they’ve released.

December 28, 2025
Unprompted review
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Reply from Nirvana Systems

Jefferson,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

Good Customer Service

Support here is absolutely top-tier. The team is attentive, competent, and genuinely concerned with helping me. My interaction with Nathan really stands out. They remember individual clients, which is an amazing sign of commitment. This dedication makes me feel like they are a true partner. Simply put: excellent customer service.

December 25, 2025
Unprompted review
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Reply from Nirvana Systems

Wiley,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 2 out of 5 stars

Been with this company sinceNovember…

Been with this company sinceNovember 2024. Currently have four seperate accts. Over the course have switched between what I thought was performing programs and have lost 39%. They are still advertising these high gains. All their programs only trade twice a day; once on the morning and once at close. So without me monitoring all day and closing my positions manually the system continues until end of day then does something. I give them a 2-star rating because they are nice about it !!

December 15, 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for being a loyal client since November 2024 and for your kind words regarding our team’s service. We take your 2-star rating seriously and would like to address the performance gap you’ve experienced.

We noticed you mentioned closing positions manually before the end-of-day signal. While we understand the urge to manage risk during market fluctuations, it is important to highlight that our advertised gains are based on the complete execution of the automated strategy.

Our models are designed to capture specific market movements between the morning open and the daily close. When a position is closed manually:

The Strategy Breaks: You may miss the "recovery" or the "extension" phase of a trade that occurs in the final hours of the session.

Compounding Losses: Closing a trade early during a dip prevents the system from reaching its programmed exit point, which is often where the profit is realized.

Performance Gap: This could explain why your personal accounts show a loss while the official program records remain high.

Our systems are built so you don't have to monitor them all day. The daily "hold" is a feature of the strategy, not a flaw. We would love to help you get back on track by resetting your approach to follow the automated signals strictly.

Rated 5 out of 5 stars

I had a very unusual situation

I had a very unusual situation. I read about the company and research it and subsequently bought a license, and as I was going through the on boarding process, I was in a serious car accident, that changed my financial situation, and unfortunately needed cash to pay unexpected bills and a reduction in my in my income... so I had already signed the contract and paid the money for the license.. I made a few phone calls to the company and today they are sending me a full refund for my licensing agreement.. this to me is a company that I will do business with in the future, they were under no obligation at all whatsoever to refund me my payment... I would not hesitate to do business with a company that has this much credibility and empathy for its clients... I am a real person and my number in Rhode Island is 401-524-0580 ken..

December 11, 2025
Unprompted review
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Reply from Nirvana Systems

Kenneth,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 1 out of 5 stars

With over 1 year and having paid a…

With over 1 year and having paid a hefty price to Join
Not to mention the $99 per month service fee
I deposited $75k
Now it’s $72k it has been a waist of time and money
My basic brokers and self have done a lot better than this app dreams of and bull S&%$ ..
A lot of hipe and no results

December 11, 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your candid feedback. We sincerely apologize that your experience over the past year has been disappointing and we understand your frustration.

We have requested information from you so that we can review your account and work with you to improve performance and your satisfaction. Please respond and we will be in touch ASAP.
Warm regards,
The OmniFunds Team

Rated 2 out of 5 stars

Did not make any money

I did not experence the results they put on their site. I have been in the "Safe Harbor" and "low draw down" I have lost 10% plus their fee in 12 months. On the bright side I got a call and they explained why my results were different than what was on their site. Additionally they honored their one year guarantee and gave me a full refund of my fee. Maybe my timing was just off.

November 21, 2025
Unprompted review
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Reply from Nirvana Systems

We are sorry to hear about your dissatisfaction. We value transparency above all else, so we need to correct the misconception that our reported results are fake. They are 100% accurate based on the OmniFunds simulated performance.

Trading strategies often have periods of stagnation or drawdown before recovery. The drawdown you mentioned is within the historical testing limits of the 'Safe Harbor' OmniFund. While we understand that losing 10% is disappointing, it is not an anomaly for the strategy, nor is it evidence of false reporting. We encourage clients to view performance over a longer time horizon to see the full picture of the strategy's potential.

Rated 5 out of 5 stars

Patient, Professional, and Thorough—From Due Diligence to Decision

I’ve recently made the decision to move forward with OmniFunds, and I want to recognize the outstanding support I received from Jake Pastick and Ed Downs at Nirvana Systems.

Over the past several months, I had a long list of due diligence questions and concerns as I worked to fully understand the platform’s capabilities and how it could fit my needs. My evaluation focused on two critical aspects of my retirement funds decision-making:
1. How reliable an automated trading platform could be in reallocating my capital effectively.
2. How efficiently the built-in downside protection would execute to minimize drawdowns on negative market days.

Jake’s professionalism and willingness to walk me through every detail gave me the confidence to move ahead. He was patient, thorough, and went above and beyond—I’m truly grateful for his time, effort, and support in helping me reach my decision.

I recommend reaching out to Jake; you will be in very capable hands.

November 21, 2025
Unprompted review
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Reply from Nirvana Systems

Mitch,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

Great Platform

My trend trading process is well-established, but this is the most impactful trading solution you have ever produced. Its performance has convinced me to stop paying for outside services and dedicate my trading efforts solely to this. Thank you!

November 18, 2025
Unprompted review
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Reply from Nirvana Systems

Claudio,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

Omnifunds provides many options

Omnifunds provides many different options. I like being able to change funds based on how I feel about the market. This platform promises excellent and rewarding trading chances.

November 11, 2025
Unprompted review
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Reply from Nirvana Systems

Alice,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

A complete solution

This feels like the complete solution. The system expertly evaluates the market environment and then autonomously executes trades for me. A highly intelligent tool.

November 13, 2025
Unprompted review
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Reply from Nirvana Systems

Petula,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

AI funds are performing

I joined a few months ago and wasn’t making much progress. But I started using the AI fund when it was released and now I’m outpacing the market. Hope it keeps up!

November 15, 2025
Unprompted review
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Reply from Nirvana Systems

Kellie,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 5 out of 5 stars

OmniFunds lets me mix portfolios

OmniFunds lets me mix portfolios to both achieve maximum returns and maintain minimal drawdowns. It removes the need for manual trading, giving me the time and space to craft an approach that precisely match our personal risk profiles and financial goals.

November 13, 2025
Unprompted review
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Reply from Nirvana Systems

Belinda,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

Rated 1 out of 5 stars

Scam!!

In response to Nirvanasystems narrative construction whereas they make it out that negative reviews aren't real customers or competitors. I had to be verified with Trustpilot in order for this review to be posted, I also asked Nirvanasystems for a full refund and haven't heard back from them. Beware the fake reviews.

I don't know who writes the 5 star reviews? I'm taking a big risk by waiting a year in order to get my 10k back. In a year I may have nothing left, I may be ahead just walking away.

November 12, 2025
Unprompted review
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Reply from Nirvana Systems

While we take all feedback seriously, we must address the highly unusual circumstances surrounding this post. This is the fourth negative review you have submitted on our Trustpilot profile under this username, yet despite our repeated requests to contact you, you have not provided any details that will allow us to do so.

If you are a legitimate customer, please contact our official customer service channels directly so we can finally address your concerns.

Sincerely,
The OmniFunds Team

Rated 5 out of 5 stars

Happy customer

I was looking for non-desktop dependent solutions, making OmniFund my primary focus. Crucially, I believe the OmniFund system is less susceptible to over-optimization. I'm extremely happy with the outcomes: my accounts OmniFund are generating impressive results.

November 10, 2025
Unprompted review
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Reply from Nirvana Systems

Martin,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

The OmniFunds Team

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