Real followers, nothing to say about it. But the numbers are very bad, hundreds of following by day and very few in return. Tried to contact the customer service (who answered quite fast) but di... See more
Company replied
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Real followers, nothing to say about it. But the numbers are very bad, hundreds of following by day and very few in return. Tried to contact the customer service (who answered quite fast) but di... See more
Company replied
It's a fake service. I signed up and immediately received followers from India each profile having about 15 followers and minimal posts. Even if these profiles are real they are not my target audience... See more
Company replied
In short Nitreo works pretty well for me, but I had some issues with setting up my account. Specifically I got one login request from a strange location, but I got in touch with their support and... See more
This is a great service, with great support/customer service. The only thing I think could be improved is ensuring relevant followers are gained (sometimes I gain followers that aren't my target audie... See more
Nitreo helps you grow your reach and engagement on social media. This is the official (and only) TrustPilot account. All other accounts are illegitimate. Please reach out to us if you're having any issues with our service and we will get back to you within 1 working day to fix your issue. That's our guarantee!
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Replied to 66% of negative reviews
Typically replies within 1 week
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I had some problems with the tool and the payment over paypal. The Support from Nitreo contacted me to solve the problem and we found a nice solution now. They also reply very fast and in the messages I see they want to make their customers happy.
The platform is a lot like SocialCaptain 2.0 lol. Uses pretty much the same techniques with semi better results. 168 Followers in a month. Is hardly a great number. Unless a discounted price on the service is offered to keep me on. I won't be renewing a third month. They do have tech support and no not bots the answers are not generic. They are based on your questions and usually in a fairly timely manner of about 12 hours. The service is good.. but not great. I am waiting on better results before I pull out... or recommend to many of my friends and start adding other accounts I have.
Cheers
Definitely satisfied with the work they put in.
Dubious at first, as I am wary of bot/click farms, but I gained 1000+ genuine followers over the course of a month and received regular correspondence from Nitreo staff throughout, and could access my Nitreo app to view progress/results and update hash tags etc.
Although the app seems a bit basic, it has enough features to get the results needed with the option to upgrade to the next level of promotional activity.
I will definitely continue to use their services into the future. Times are tough now in this economic downturn, but once we are out of this trough I will be putting more budget into promotion, and Nitreo will be one of the first companies I will turn to.
Danny Stewart: CEO bassjapandirect.com
I have been using Nitreo for a month already and the results are above my expectations, so I'm pretty happy with it. I had a few issues setting up my account but the support team was super helpful. I recommend it!
Not perfect, but the support is fast and helpful and the service works."
Not sure where those 1 star reviews are coming from, must be the competition posting them because this thing works great. My account is growing with a steady pace for more than a month now.
There were some hiccups in the start, its a bit slow at first, but after 4, 5 days it really did pick up.
It took me only a couple of minutes to set everything up and I started getting new followers within days. Simple, no fuss, works as advertised!
Nitreo is a total money grabbing scam. Take it from someone who has managed several Instagram accounts for clients monthly. I ran a test of their system and lost followers and my engagement suffered. They have not given a refund and I’ve had to open up a PayPal claim after a PayPal Dispute due to their inaction. They are the opposite of Good Customer Service: They under-deliver and over-promise. So buyer beware. Don’t tell me I didn’t warn you!

Reply from Nitreo
Not very good I'm afraid. I'm on my 3rd month and I haven't seen any improvement suggestions since 2 weeks after the service activated. Have had to email three times as to why I'm getting followers that have no posts. They were averaging 6 followers a day. And I was on the Speed version. That was pretty much what I was averaging before I engaged their service. The main trouble is that the followers don't match the requests made. I am a business owner and I asked for specific accounts for them to follow --comparable accounts so they can follow their followers for me - nope didn't happen. Can't believe I fell for their lies and hundreds of pounds out of pocket. Still shocked by the number of 0 posts followers and accounts with a dozen /100 followers they threw at me despite my request on their algorithm to only follow those with over 4k followers. Utter rubbish. Will be cancelling before next billing date. No doubt they will be asking for me to contact them again. Who has the time? DONT WASTE YOUR MONEY
Very bad
Instead of a real growing service what they do is using your username and password to make follow/unfollow trick!!
For 40 euros each month!!
Had to unsubscribe immediately and change all my IG credentials

Reply from Nitreo
The service works as expected and really helped me grow my account with relevant followers. Customer support was also great, they helped me understand better how Nitreo works before actually subscribing.
I should have paid more attention to the bad reviews on this page.
Pretty bad, Slow and crappy service. After 70 bucks and a month they managed to score 100 followers. They waste your time and money. The day they billed for the next month, I asked for a refund. They've ignored the request and sent a bunch of emails that offer discounts, a Review call and all that. I can't tell if they actually read my email or not. I suspect not.
Reading through the responses below, I'm pretty sure they'll put some flowery explanation, that won't make up for the lost time or money. There are better options. Don't bother with this one.
*** A postscript, after posting in Trustpilot, the company was quick to refund the money to my account. They aggressively follow up for your details from Trustpilot, so you know they take postings here seriously. For that, I bump them from 1 to 3 stars. The service isn't great, but at least they are decent.
Providing an update from my last review. I did a review of the account with someone, but unfortunately the hiccup wasn’t resolved. Customer service was responsive, but now that it’s September, and nothing has happened I decided to cancel. I was informed that instead of a refund, the account will just remain open until the cancellation date. I’m not sure how that helps since nothing has yet to be resolved. Oh well moving on...

Reply from Nitreo
I gave them $49 for one month to boost visibility for my business and absolutely nothing happened. No results and I didn't hear anything from the company at all. I asked for a refund they refused. They said I can cancel my account but that I would not be able to get a refund. Please don't waste your money on this.

Reply from Nitreo
I started a new Instagram account which does cover a fairly niche category so growth was always going to be difficult without a service like this.
I initially tested their standard plan and had quite a few issues at the start where nothing was happening for several days. It took a couple of tries to get someone from customer service to help out and eventually got going.
You can see it working on your account as new followers are added in batches and this seems to happen every 3-4 days. I am assuming as to not cause issues with Instagram policies.
It does work in terms of gaining new followers and they are relevant and stick around. However, it's very slow. I was averaging 8 a day despite my engagement rate being very high.
I then upgraded to the speed service and average around 12 a day.
However, it's impossible to optimise as the dashboard never updates. None of the targets I have set have any data attributed to them, so impossible to determine what's working and what isn't.
I've reached out to support but they are so slow to respond and you just get a generic message saying they're busy. This is all despite the speed service supposedly having superior support.
I don't think there's any difference so far between those two services at all.

Reply from Nitreo
Tried to sign up multiple times, contacted their customer service, took screenshots of errors, haven't been contacted again in 3 days. Completely unprofessional first experience.

Reply from Nitreo
Finally an Instagram growth service that actually works! I've tried many companies before and none of them worked. Specially since the new algorithm change. I definitely recommend Nitreo! 10/10 and great customer service. Worth the price.
In short Nitreo works pretty well for me, but I had some issues with setting up my account. Specifically I got one login request from a strange location, but I got in touch with their support and they reassured me that it was correct.
I pressed "This wasn't me" first - communication can be better there for sure so other customers don't make that mistake.
After solving my connection issue everything worked great. It took a few days, if not up to a week, for me to see results.
I've used some growth tools in the past to kick start client accounts.
So far, this one turned out to be the best one yet.
And all followers are organic! No bots or anything. Love it.
I am a social media consultant and I use a lot of automation tools to make my job easier. Nitreo is doing a great job for me. Don't expect magic, you won't get 100k followers over night, but for me, it's an essential part of my marketing mix.
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