The upgrade was done and I am somewhat satisfied. The length of time to repair my watch and return it was ridiculous. It took almost 4 months! The “date” on my watch should advance at 12, but it does... See more
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Review summary
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After nearly a year of waiting, it finally arrived — thanks to a wonderful specialist who made it happen. A golden revival of the 1977 icon: 1𝟴𝗞 𝗴𝗼𝗹𝗱-𝗽𝗹𝗮𝘁𝗲𝗱 𝗰𝗮𝘀𝗲, 𝗱𝗲𝗲𝗽 𝗯𝗹𝗮... See more
The shipment of my watch was a little long after order placed. But the representative was very helpful with my questions. It was well worth the wait. The SUPER ANTARCTIC 3.6.9 TROPICAL × 1 with Bracel... See more
Firstly, I absolutely love this watch! It fixes all of the small hang ups I had about the original Antarctic. Better water resistance and more modern size. The fit and finish punches well above its pr... See more
Company details
Written by the company
In 2018, the Nivada Grenchen brand was rebirthed with its two iconic models at the forefront--the Chronomaster Aviator Sea Diver and the Antarctic. The use of modern movements on these vintage watch recreations is paying homage to the legacy of the Nivada Grenchen watches, at the same time, staying true to its precision quality. Since then, we've been actively developing and releasing a wide range of other Nivada Grenchen classics such as the Depthmaster & Datomaster.
Contact info
Grenchen, Switzerland
- contact@nivadagrenchenofficial.com
- nivadagrenchenofficial.com
3.7
Average
897 reviews
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Replied to 17% of negative reviews
Typically replies within 2 weeks
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Product was great
Product was great. Shipping times could be better but I was given exactly what I ordered and it was packaged well. Watch is fantastic.
May 16, 2025
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By far the BEST EXPERIENCE I've had…
By far the BEST EXPERIENCE I've had with customer service...ever! Communication was superb, understanding went deep, and it was a perfect communication exchange. I can't thank my representative enough. I will treasure my Antarctica that much more with the super feelings I have around connecting with the representative and company! April was my connection and she is the GOLD standard of help and service. Thank you so much! Katie
May 15, 2025
I ordered a new bracelet for my watch…
I ordered a new bracelet for my watch on May 12th. I have not gotten any update on shipping date just crickets! Why is this shipment taking so long?!?
May 13, 2025
Nice build quality
Nice build quality, vintage inspired watches and excellent customer service, fast and kindness.
May 12, 2025
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April was excellent at helping me with…
April was excellent at helping me with the return/refund process after I had received a defective Datomaster. April's kind and pleasant emails speak well for Nivada Grenchen. I hope Nivada Grenchen pays more attention to the build quality of their timepieces going forward.
April 13, 2025
Excellent service
Excellent service. Quick delivery with clear tracking. Watch was well packaged. absolutely perfect
April 12, 2025
Absolutely Love My Depthmaster.
Bought on a whim after seeing Nico from Pride & Pinion stop by their booth at Watches and Wonders. Faithful to the original. A killer diver for the money.
April 10, 2025
Processed refund
Processed refund. However had to reach out numerous times for a response. Then they made me ship the return to Hong Kong which $240 (20% of the value of the watch)
April 10, 2025
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The watch is exactly the way I like it
The watch is exactly the way I like it. Modern build with vintage heart, Sizing is perfect and the dial is beautiful.
March 15, 2025
Great watch, Great value
Found watch at watch show in Dallas featuring 40 Swiss watch companies. They had nice selection. Very informative about specifics of watch I selected.
March 15, 2025
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Fast
Fast, helpful communication from consumer rep. Beautiful beads of rice watch band works perfectly on my Chronoking.
March 15, 2025
Prompt delivery.
March 13, 2025
Swiss whatch from Hongkong
Anounced as swiss whatch, from a swiss city, it is sent from Hongkong. I had to pay VAT extra. The whatch is ok, the bracelett simple and cheap for this pricerange.
March 13, 2025
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The watch is beautiful!
February 12, 2025
Fast service with great product
Fast service with great product. I previously ordered a watch, which I love. I was on the wait list for a strap that was out of stock. I was notified immediately when it came in stock, and delivery was in just a few days. Love my watch with both bracelet and strap!!!
February 11, 2025
Great product
Great product, quick customer service. A small issue with my purchase was quickly addressed and rectified. I look forward to dealing with them again soon
February 8, 2025
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